Kevin McDaniel
Kevin McDaniel at Indy Honda

Kevin McDaniel | Page 26

Service Advisor

Indy Honda

8455 U.S. 31 South
Indianapolis, IN 46227

not yet
rated
558 Reviews
not yet
rated

558 Reviews

Write a Review

Dealership Experience

9 yrs, 5 mos

558 Reviews of Kevin McDaniel

September 21, 2020

Dealership Rating
Employee Rating

I made an appointment and I brought my car in for scheduled service. I was told the service would take about 2 hours. For the amount of work required this seemed pretty excessive. After waiting 2 hou More

by mthesing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 21, 2020

Indy Honda responded

Hello, I am sorry to hear about your disappointment with any level of customer service that was not to your standards. Your feedback is important to us and I would appreciate the opportunity to speak with you to address your concerns and get to the bottom of what happened. Please give me a call to discuss further. Best, David Piercefield General Manager (317) 887-0800

September 21, 2020

Dealership Rating
Employee Rating

They were very helpful in answering questions and helped me resolve the issue. As quickly as possible. They were professional at all times Every one wore their mask More

by JKCROMER221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2020

Indy Honda responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

Sep 22, 2020

JKCROMER221 responded

I will gladly reach out to you if I need anything else. Thank you again

September 19, 2020

Dealership Rating
Employee Rating

Professional, reliable, quality service. I only recently started coming here and it was one of the better decisions I've made! Coming here gives me confidence that my car is taken care of and that I've b More

by BBALDINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2020

Indy Honda responded

Thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Indy Honda! We hope you continue to choose us for all your automotive needs! Take care!

September 18, 2020

Dealership Rating
Employee Rating

The initial person I spoke with in service treated me like I was an idiot , then pawned me off the 2nd service person was okay. More

by OFFICERJ150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 18, 2020

Indy Honda responded

Hello, I am troubled to learn about any interaction that has led to your negative impression. Our team strives to treat all guests respectfully and it is concerning that you felt otherwise. Please reach out to me so that we can address your concerns. Thank you. Best, David Piercefield General Manager (317) 887-0800

September 18, 2020

Dealership Rating
Employee Rating

No problems on this visit. Car was checked in,Serviced, No problems on this visit. Car was checked in, Serviced, and work completed promptly. Jeff is the reason the reason I still use this dealership for s More

by David B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff McNeeley

Sep 18, 2020

Indy Honda responded

I appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Jeff and Kevin in particular. Glad to hear your Honda is tuned up and back on the road in superb condition! We look forward to seeing you next time!

September 15, 2020

Dealership Rating
Employee Rating

I’ve purchased a 1998 Odyssey and 2015 CR-V from this dealer and have had each of them serviced here as well, When I traded in the Odyssey to buy the newer car, it had over 350,000 miles on the odometer More

by JONEMILLER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 16, 2020

Indy Honda responded

Thank you for the 5-star review! We hope to continue to be your go-to dealer and please don't hesitate to reach out when you need anything in the future. Thank you very much for choosing to bring your business to us.

September 12, 2020

Dealership Rating
Employee Rating

The service department is always very accommodating. My accord is 13 years old thanks to great service. I trust them with all my needs to make my car last and trust worthly. More

by jkh4724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2020

Indy Honda responded

Thank you so much for taking a moment of your day to share the great experiences you've had with our Service Department. We always love to hear from repeat customers, on their experiences. Thank you again, for your loyal business!

September 11, 2020

Dealership Rating
Employee Rating

Quick scheduling. Fast response and replacement of my ac compressor. They are the best Honda dealership in the area to work with in terms of service. More

by CHARRISON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2020

Indy Honda responded

Hello, there, thank you so much for the wonderful review! We are glad to hear your experience with our team was positive. Let us know if there is anything else we can help you with.

September 10, 2020

Dealership Rating
Employee Rating

My advisor was Kevin. He was super nice, informative, and helpful. He didn't want to upcharge me. He told me what was wrong and fixed it. Kevin was great! More

by AMYMOORE575
Recommend Dealer
Yes
Sep 11, 2020

Indy Honda responded

Thank you for the kind review! Kevin was happy to assist you with everything. Please let us know if we can be of any further assistance to you. Have a great day!

September 10, 2020

Dealership Rating
Employee Rating

Kevin was very helpful in explaining the problem and the fixed it for much less than I could've spent. I will definitely come back for regular maintenance and check ups. More

by Tken669317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2020

Indy Honda responded

Thank you so much for your feedback! Kevin will be very happy to hear about your kind words and high star rating! Safe travels!

...
26
...

Dealership Inventory (242 Vehicles)

new 2026 Honda CR-V car, priced at $35,003
2026 Honda CR-V
new
Radiant Red Metallic exterior
CVT
All-wheel Drive
used 2024 Honda Odyssey car, priced at $36,899
2024 Honda Odyssey
used
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Accord car, priced at $30,547
2026 Honda Accord
new
Crystal Black Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Odyssey car, priced at $42,164
2026 Honda Odyssey
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2024 Honda Accord car, priced at $24,015
2024 Honda Accord
used
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive
used 2022 Hyundai Sonata car, priced at $16,784
2022 Hyundai Sonata
used
Portofino Gray exterior
Automatic
Front-wheel Drive