Kevin McDaniel
Kevin McDaniel at Indy Honda

Kevin McDaniel | Page 27

Service Advisor

Indy Honda

8455 U.S. 31 South
Indianapolis, IN 46227

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558 Reviews
not yet
rated

558 Reviews

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Dealership Experience

9 yrs, 5 mos

558 Reviews of Kevin McDaniel

September 08, 2020

Dealership Rating
Employee Rating

Kevin treated me with such dignity & respect which is hard to come by ! I will be asking for him every time ! First time in a long time it felt nice to be there !!!! More

by aohalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff McNeeley

Sep 08, 2020

Indy Honda responded

Glad everything went well! We definitely strive to provide an experience like yours to all our customers. We look forward to working with you in the future.

September 08, 2020

Dealership Rating
Employee Rating

Sometimes my friends ask why I go to Honda, rather than a “cheaper” place. My answer: the experience and customer service is why. Thanks for everything that you do. As typical, I had a great experience :) More

by darcyfurlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff McNeeley

Sep 08, 2020

Indy Honda responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, David Piercefield - General Manager - (317) 887-0800

September 07, 2020

Dealership Rating
Employee Rating

The staff is always very friendly and helpful. I like the speed of service as well. I would definitely recommend friends and family to this dealership. More

by Rita C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2020

Indy Honda responded

Thank you for the kind review. It's great to know that you always receive friendly service at our dealership. We look forward to seeing you again in the future.

September 07, 2020

Dealership Rating
Employee Rating

Came in early Saturday and didn't realize I needed an appointment I have always used this dealership for my oil changes. I brought my Toyota in and was told to go to Beck Toyota. Shocked. Called a b More

by Eskimex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff McNeeley, Heather Schultz

Sep 08, 2020

Indy Honda responded

Hello, We are sad to know you left our dealership dissatisfied. We always want to provide our customers with excellent customer service. Would you please reach out to me so that we can discuss your oil change? Thank you! David Piercefield General Manager (317) 887-0800

September 07, 2020

Dealership Rating
Employee Rating

Kevin was great to work with, I’ll be back. We have an accord as well that I’m sure we will be in with for service More

by elizabethkolter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2020

Indy Honda responded

Thank you for the kind review! Kevin was happy to assist you with everything. Please let us know if there is anything else that we can do for you.

September 04, 2020

Dealership Rating
Employee Rating

For being an appointment for oil change only, an hour and 45 minutes seemed a limitless much while waiting. Had my check in guy not looked under my hood upon delivery, I would have lost my radiator cap lead More

by Philo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2020

Indy Honda responded

Hello, Thank you for bringing this to my attention. I am disappointed to know that you did not receive quick service and were not fully satisfied with your oil change appointment. I would appreciate the opportunity to speak with you so that I can address your concerns. Would you please reach out to me at your earliest convenience? I look forward to hearing from you! David Piercefield General Manager (317) 887-0800

September 03, 2020

Dealership Rating
Employee Rating

My car door jam, door and carpet were covered in oil after my last oil change. Very disappointed. I am going to go somewhere else next time. More

by BECCA.RITTER72509
Price
Recommend Dealer
No

Other Employees Tagged: Jeff McNeeley, Jim Mills, Heather Schultz

Sep 03, 2020

Indy Honda responded

Becca, I am sorry to learn about the condition of your vehicle after your recent service experience. Please reach out to me so that we can better understand what happened and address your concerns. Thank you. Best, David Piercefield General Manager (317) 887-0800

September 03, 2020

Dealership Rating
Employee Rating

Had an 8:30 AM appointment Monday. Service did not get back until 4 PM. Had to get part Tuesday - delayed my pickup until Wednesday. More

by TRIAD65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2020

Indy Honda responded

Hello, Thank you for contacting us. Please know that I take your feedback seriously, and I would like to learn more about what happened on your recent service visit. Please call me with your preferred contact information to discuss this further. David Piercefield General Manager (317) 887-0800

September 03, 2020

Dealership Rating
Employee Rating

Been Customer since 2001 when I bought my CRV there. Always had great service. Everything fixed right the first time. No service returns for same problem. More

by MOOR1144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2020

Indy Honda responded

That's wonderful to see! We are thrilled to see that your visits have always exceeded your expectations. We look forward to working with you again.

September 02, 2020

Dealership Rating
Employee Rating

The service was excellent. They greeted me immediately upon arrival and were friendly, efficient, and on time. I take my car to Indy Honda for all maintenance needs. More

by AFISCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2020

Indy Honda responded

It's great to know you experienced wonderful service at our dealership! Thank you for the kind review. Please let us know if we can be of any further assistance.

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