Kevin McDaniel
Kevin McDaniel at Indy Honda

Kevin McDaniel | Page 9

Service Advisor

Indy Honda

8455 U.S. 31 South
Indianapolis, IN 46227

not yet
rated
558 Reviews
not yet
rated

558 Reviews

Write a Review

Dealership Experience

9 yrs, 5 mos

558 Reviews of Kevin McDaniel

February 07, 2022

Dealership Rating
Employee Rating

There was wire lose that caused the low battery light to come on. This should have been detected before we brought the car More

by JAZZFLUTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chance Aubrey, Pasqual Guillermo , Jerrod Hurst

Feb 21, 2022

Indy Honda responded

Hello, Your feedback is important to us and I would like the opportunity to speak with you to learn more about the loose wire and the battery light. Would you please reach out to me at a time that is best for you to discuss this in further detail? Thank you, David Piercefield General Manager (317) 887-0800

January 23, 2022

Dealership Rating
Employee Rating

A very responsive and knowledgeable staff. All requested services were provided and completed on time. More

by Dario1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2022

Indy Honda responded

Thank you for your 5-star review, we really appreciate it! We are happy to hear you were satisfied with the services you receive from us. Thank you for choosing Indy Honda and we look forward to having you back!

January 12, 2022

Dealership Rating
Employee Rating

The place has declined in their service. I was given the run around by Keith about my tires Once Communication is very poor now when giving updates or status of service or initial set up. The ladies at t More

by MGEL32477
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Heath Grepke

Jan 26, 2022

Indy Honda responded

Hello, I appreciate you sharing your feedback and I would like the opportunity to speak with you in regard to your service visit, the customer service you received as well as the level of communication you shared. Would you please reach out to me at a time that works best for you to discuss this further? Thank you, David Piercefield General Manager (317) 887-0800

January 11, 2022

Dealership Rating
Employee Rating

Tech service was great. Price increases every single time I have my vehicle serviced here. More

by twilson031793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2022

Indy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 10, 2022

Dealership Rating
Employee Rating

Great service and they dropped us off and picked us up from the mall while they were working on our car. Thank you! Everything was repaired perfectly More

by FRANKSFINELEATHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Indy Honda responded

Hello, thank you for sharing your positive feedback about our Service Department here at Indy Honda. We are pleased to learn of your experience and look forward to servicing your vehicle again in the future.

January 08, 2022

Dealership Rating
Employee Rating

Kevin provides excellent service completion. If I want service completion, I request Kevin. This survey is getting on my nerves. It is supposedly just a few minutes, but your indicated I can't submit un More

by PETERSDEE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2022

Indy Honda responded

Thank you for your review. We are so pleased you enjoyed your visit to Indy Honda! It means the world to see we have earned your trust in our Service Department!

January 07, 2022

Dealership Rating
Employee Rating

After a standard check-up and oil change, our car began leaking oil and/or fluids. Previously that had not been the case. When we returned the car to the service center, they reported there was no leak a More

by SMSTROUDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nick Goodrich, Heath Grepke, Jerrod Hurst, Jami Phillippe, Lyndsay Strasser

Jan 24, 2022

Indy Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service.

December 23, 2021

Dealership Rating
Employee Rating

They did a good job to have my car fixed in time. I did have some problems with them not calling me and giving me updates regarding my warranty and what was covered. More

by MARGARITASUE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Kidd, Lamont Hawthorne, Pasqual Guillermo , Jami Phillippe

Dec 23, 2021

Indy Honda responded

Margarita, your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at Indy Honda, we will be sure to keep up our timely services and courteousness.

December 16, 2021

Dealership Rating
Employee Rating

Good service, wait area is clean and has wifi so I could connect and complete my office work. Overall good experience. More

by POONAM.MAYAL
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Nick Goodrich

Dec 16, 2021

Indy Honda responded

We appreciate your business and our team looks forward to serving you again soon!

December 04, 2021

Dealership Rating
Employee Rating

Always helpful and ask before changing work to be done or not. Always explain aNy anything needed! More

by DSACHS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2021

Indy Honda responded

We are always happy to receive great feedback. Please let us know if we can be of any further assistance. Safe travels!

Dec 05, 2021

DSACHS1 responded

I have answered that I could answer. I don’t know all the people, I didn’t stay for the complete. I had been was had a very nice lady to my daughters house until the work was done and I was picked up to return the garage to pick my car.

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