Kevin McFadden

Kevin always provides excellent help in explaining the problems and fixes with my ford edge. problems and fixes with my ford edge. More

by jpwhitacre Verified Customer Verified Customer

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They respond to my calls and concerns in a timely manner and I appreciate that and I appreciate that More

by JOBOSCO10 Verified Customer Verified Customer

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Great service as usual. Installed my new lift gate motor and it works fine. Thanks again. Installed my new lift gate motor and it works fine. Thanks again. More

by dbaker01 Verified Customer Verified Customer

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Very courteous and friendly personnel. Did the job.quickly but was very thorough also. Thanks. Did the job.quickly but was very thorough also. Thanks. More

by darcip96 Verified Customer Verified Customer

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The service department has been great. Christina always explains the findings and what to expect. Last time in for intermittent hard downshifts I thought it might not act up. Sure enough i Christina always explains the findings and what to expect. Last time in for intermittent hard downshifts I thought it might not act up. Sure enough it didn't exhibit any issues and passed all the tests! A few days later it was 'doing it again', intermittently! Guess I'll drive it more to see if it becomes more regular. However, hate to risk damaging something. Chris is still trying to figure out how to get/apply the $80 military trie discount. Got a great base price on 4 Michelin tires back in May! Still, would like to get the military discount. I'm sure Chris will figure it out! More

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Nice visit. Short wait time. Met an old friend from 20 ago Service guy Kevin explained the process in detail Short wait time. Met an old friend from 20 ago Service guy Kevin explained the process in detail More

by djmeshaw Verified Customer Verified Customer

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We have been a JF service customers for 9 years. They have always been interested in providing great customer service and they have earned our business, respect, and thanks. The Robertson family in They have always been interested in providing great customer service and they have earned our business, respect, and thanks. The Robertson family in Southport NC More

by jf Verified Customer Verified Customer

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Love the dealership and staff. Such a pleasure having them nearby and them so accommodating. Such a pleasure having them nearby and them so accommodating. More

by donna41 Verified Customer Verified Customer

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Great sales staff. Great service department. They have small town attention to their customer’s needs. Very friendly and professional. Great service department. They have small town attention to their customer’s needs. Very friendly and professional. More

by frank1391 Verified Customer Verified Customer

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Both service writers, Christina and Kevin are extremely helpful. Can't forget Chris. Bought Michelin tires there for my F150. Best price anywhere in my area, even beat online tire sellers! Who would think helpful. Can't forget Chris. Bought Michelin tires there for my F150. Best price anywhere in my area, even beat online tire sellers! Who would think my dealer could compete on tires. Stands to reason though. Suppose Ford buys a lot of tires from all major manufacturers! Check with them next time you are shopping for tires. You will be glad you did! More

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