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Kevin Naylor

Overview Reviews (18) Inventory (606)

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Kevin Naylor

Kevin Naylor | Page 2

Fixed Operations Director

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

BIRTH PLACE: ALTOONA, PA HOBBIES: OFF ROADING, FISHING, HUNTING FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE FAMILY ENVIRONMENT WITH THE CLIENTS AND CO-WORKERS. FAVORITE MOVIE(S): MATRIY

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4.7

18 Reviews

BIRTH PLACE: ALTOONA, PA HOBBIES: OFF ROADING, FISHING, HUNTING FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE FAMILY ENVIRONMENT WITH THE CLIENTS AND CO-WORKERS. FAVORITE MOVIE(S): MATRIY

Overview Reviews (18) Inventory (606)

Dealership Experience

7 yrs, 8 mos

Industry Experience

39 yrs, 4 mos

Languages Spoken

English

4.7

18 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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18 Reviews of Kevin Naylor

April 26, 2023

Dealership Rating

Employee Rating

Seems to be disorganized at times. The employees are nice but the level of professionalism is lacking. The employees are nice but the level of professionalism is lacking. More

by Runtheracewell

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ashleigh Ray

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May 01, 2023 -

Larry H. Miller Hyundai Peoria responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Rick Trinkl, General Manager, (480) 887-8450

December 21, 2022

Dealership Rating

Employee Rating

Ashleigh Ray in service and Anthony in Parts are AWESOME! All the staff are always very friendly, professional and courteous. I wouldn't buy a car anywhere else and I wouldn't take my Hyundai anywhere else All the staff are always very friendly, professional and courteous. I wouldn't buy a car anywhere else and I wouldn't take my Hyundai anywhere else for service! This place is AWESOME! More

by nfturk

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ashleigh Ray , ANTHONY IN PARTS DEPT.- AWESOME!

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Jul 02, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

October 26, 2022

Dealership Rating

Employee Rating

Kevin, Melissa and Alex are the best! Great team!! No hassles ever. Great service always Great team!! No hassles ever. Great service always More

by achappell34Lovemyhyundai

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Melissa Sutton , Alex

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Oct 26, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Rick Trinkl, General Manager

October 11, 2022

Dealership Rating

Employee Rating

Excellent! You cannot get better help from anyone then this from anyone else in Arizona. You cannot get better help from anyone then this from anyone else in Arizona. More

by robert3532

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 12, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for leaving that great review. It was our team's pleasure to have provided a smooth car-buying experience. Come back again soon if there’s anything else we can do for you or your new vehicle! - Rick Trinkl, General Manager

August 05, 2022

Dealership Rating

Employee Rating

I love my Palisade and the great customer service I receive every time I go. receive every time I go. More

by Naomi

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ashleigh Ray

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Aug 05, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need. - Rick Trinkl, General Manager

July 03, 2022

Dealership Rating

Employee Rating

Amanda was outstanding. Even though she was boiling in the bay due to the remodel she was so friendly and helpful. 10+ Even though she was boiling in the bay due to the remodel she was so friendly and helpful. 10+ More

by Tvarca2993

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Amanda

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Jul 05, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need. - Rick Trinkl, General Manager

November 25, 2021

Dealership Rating

Employee Rating

Kevin listened to my concerns and took it upon himself to see to it that my car was taken care of. see to it that my car was taken care of. More

by JTdaBOSS

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 26, 2021 -

Larry H. Miller Hyundai Peoria responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Rick Trinkl, General Manager

October 11, 2021

Dealership Rating

Employee Rating

The customer service Director Robert Smith, and the service and parts Manager were awesome. Did a good job to make me a happy customer. service and parts Manager were awesome. Did a good job to make me a happy customer. More

by gmacyn

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jon Rohde, Robert Smith

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Oct 11, 2021 -

Larry H. Miller Hyundai Peoria responded

Good morning gmacy, I'm very sorry you're feeling this way about our store. I would like to know more about that happened if you would be so kind as to reach out to me directly at 623.738.1012 so I can try and rectify the situation. I look forward to talking with you. Sincerely, Robert Smith Customer Relations Director Larry H. Miller Hyundai Genesis 623.738.1012

Oct 11, 2021 -

gmacyn responded

If you want to rectify the problem call me, so I can tell you the reason behind my ratting. I called today (Monday, 10/11), and you didn't answer my call.

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