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Kevin Ortega
Kevin Ortega at Norm Reeves Honda Superstore North Richland Hills

Kevin Ortega

Salesperson

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Kevin Ortega

May 23, 2025

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Employee Rating

This dealership is a stand up dealership. I purchased a used vehicle with some issues and they addressed them promptly. Macon Huntsinger gave great patience, understanding and customer se More

by dmleamon
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas , Macon Huntsinger

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May 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for trusting us with your vehicle, and we’re delighted Macon Huntsinger could address your concerns so promptly and patiently. We’re proud to offer online service scheduling to make follow-ups even easier for you. We look forward to keeping your ride running smoothly!

May 22, 2025

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Employee Rating

I came in with the explanations and they fully meet every thing I want for the deal More

by trcurrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Cazares

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May 23, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Amazing, we love it when everything lines up just right! Matching your needs with the perfect deal is our passion. Thanks for letting us hit the bullseye for you. Come back anytime for another winning experience!

February 05, 2025

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Employee Rating

Fast and friendly, clean cars as well, fair prices with a good team , recommended overall More

by alionvani611
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Trade-in Experience
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Recommend Dealer
Yes
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Feb 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new-to-you Toyota! We're pleased that you had such a great experience buying a car. We want you to feel comfortable and that you have good choices and prices for vehicles. Thanks for the positive feedback, and we hope to see you at your first service appointment!

January 02, 2025

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The ambience, the work that Kevin Ortega and Ivette did were amazing. Was really easy and convenient to do business. More

by Genoveva
Recommend Dealer
Yes
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Jan 02, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Genoveva! We're pleased that Kevin and Ivette could make the car-buying process satisfying from start to finish. Thanks so much, and please let us know if you'd like to add any accessories.

December 29, 2024

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Good sales persons and excellent service. Was quick to give the price and transparent in their approach. More

by Rathin
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Finance Experience
Recommend Dealer
Yes
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Dec 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're so happy you had a 5-star experience! The team appreciates knowing their efforts earned such high marks. Our doors are always open to amazing customers like you.

December 22, 2024

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I enjoyed my car buying experience at Norm Reeves. It was faster and easier than my previous experiences at other dealerships. I would definitely consider buying here again. More

by Joe
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Purchase Time
Recommend Dealer
Yes
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Dec 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Your feedback brightened our day! Stop by again; we’re always here to help.

December 07, 2024

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Very good and very professional service and excellent customer service. Looking forward to buying my next car More

by panfiloher188
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Finance Experience
Recommend Dealer
Yes
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Dec 10, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We wish you the very best of luck with your new-to-you Chevy! We're pleased that the car-buying process went so well and you drove off happy. Thank you, and please let us know when you're ready for service!

November 18, 2024

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A good experience overall without ant gimmicks or games that you normally experience at other dealerships. More

by Charles
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Chipman

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Nov 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new-to-you Honda, Charles! We'd like to learn more about your car-shopping experience so that we can give you a five-star experience next time. Thank you!

November 05, 2024

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Employee Rating

Kevin was very friendly and very informative about my new car. Excellent job from handling my trade in, financing and sales. More

by jrstandley1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bethany Abbott , Anthony Hall

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Nov 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda! It sounds like everything combined together to make a rewarding experience for you from financing to sales. Thanks for the positive feedback, especially for Kevin! We'll see you next time.

October 20, 2024

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Employee Rating

The customer service processes have declined since Huggins sold. Hailey is still the best salesperson but when she’s not there, services fail to meet my expectations. More

by tomte33x0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hailey Owens, Yvette Garza

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Oct 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback and would like to learn more about your recent visit. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

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