Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills
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Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.9
22 Reviews
4.9

22 Reviews

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22 Reviews of Tristian Rivas

May 01, 2024

Dealership Rating
Employee Rating

Everyone is helpful and kind. And Joe my salesman has sold me two cars. Tristan is very sweet and knows his car stuff. More

by Ca.Worrell
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Hoch, Yvette Garza

May 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to hear you've had positive experiences with our team, especially Joe and Tristan! If there's anything we can do to enhance your future visits, please don't hesitate to let us know.

April 26, 2024

Dealership Rating
Employee Rating

I swore I’d never buy another new car, especially at my age, but Tara and Yvette made it make more good sense than buying even a late-model used car. My family has been driving Hondas since 1985, so buyin More

by opatruck
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Yvette Garza, Tara Olguin

Apr 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to hear that Tara and Yvette could make your car buying experience so positive! Enjoy your new Accord EX, and here's to many happy miles ahead!

April 25, 2024

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Employee Rating

Appointment was easy and the text message service was able to work smoothly.Tristan was terrific and extremely helpful as well More

by Coco
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rhett Valentine

Apr 26, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're thrilled to hear that your appointment went smoothly and that Tristan provided excellent assistance. We appreciate your business and look forward to serving you again in the future.

April 21, 2024

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Very attentive to my needs for the vehicle. A lot of respect and caring for the customer More

by Gary.Rhodes
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We strive to provide attentive service and respect to all our customers. We're glad we could meet your vehicle needs.

April 16, 2024

Dealership Rating
Employee Rating

Service writer/Service Advisor was so pleasant and professional and took time to look at every concern I had. Great service, great value! More

by m.carson
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service team. Your satisfaction is our priority, and we look forward to serving you again in the future.

April 16, 2024

Dealership Rating
Employee Rating

Norm Reeves service department is awesome. Service advisor always keeps you updated on your vehicle. I’ve never had any problems Norm Reeves Dealership More

by bboop1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear about your positive experience with our service department. Your satisfaction is our priority, and we look forward to serving you again in the future.

March 02, 2024

Dealership Rating
Employee Rating

From the drive up to drive out service and communication was excellent! I’ll be back. More

by Jimrupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Mar 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your five star rating! We look forward to working with you again.

February 27, 2024

Dealership Rating
Employee Rating

Tristan did a great job explaining and resolving issues I had timely. Thank you very much More

by Byron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience, we're delighted Tristan could assist you promptly and effectively! We appreciate your business and look forward to serving you again in the future.

February 26, 2024

Dealership Rating
Employee Rating

Tristian was my service advisor and he provided excellent customer service. The facility was great and my vehicle came out timely. I very much enjoy doing business at Norm Reeves Honda. Looking forward to my More

by Gabriel Falcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience, we're delighted to hear that Tristian provided excellent service and that you enjoyed your visit to Norm Reeves Honda! We look forward to welcoming you back for your next oil change and assisting with your future Honda purchases.

February 11, 2024

Dealership Rating
Employee Rating

Took car in for recall, oil change, and tire rotation, it was a pleasure working with service advisor Tristan who made the whole experience easy ! More

by Tonybrowningtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abraham Khadra

Feb 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with Tristan! We're thrilled to hear he made your visit smooth. We appreciate your trust in our service department for your car's maintenance needs.

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