Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
308 Reviews
4.7

308 Reviews

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308 Reviews of Tristian Rivas

May 03, 2026

Dealership Rating
Employee Rating

Helpful and friendly. Always a good experience. Will come again for all my service needs More

by JGASTON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

April 30, 2026

Dealership Rating
Employee Rating

I don't have to wait too long , but need coffee in a waiting room ???? I like the way they talk and doing their work thank you More

by nirmaladhimal12
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

April 30, 2026

Dealership Rating
Employee Rating

When I come to this location, I’m always leaving unsatisfied in some way. In different occasions with different departments. More

by juanaceja8856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 30, 2026

Dealership Rating
Employee Rating

Great, the service guy was professional, knowledgeable and fast. Would highly recommend to a friend. More

by Big Tone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 28, 2026

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Employee Rating

Service was efficient, customer service was wonderful. I have no complaints. I know people sometimes shy away from service at the dealers but I was very thankful for the friendly, helpful service last wee More

by frogsailor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Not every service visit needs to feel like a big production, and this is a good example of that. Straightforward help, friendly people, and everything handled without unnecessary friction goes a long way.

April 20, 2026

Dealership Rating
Employee Rating

Very professional and kind people. They were quick to get me out in my new car! More

by vicentediego64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Vicente, this feels like full celebration mode unlocked. Tristian making the process quick, kind, and smooth is exactly what we aim for. Enjoy the new car!

April 16, 2026

Dealership Rating
Employee Rating

Tristian was very helpful, knowledgeable, and recommended great tires to purchase for our Ridgeline. He is an excellent Service Rep to Norm Reeves Honda More

by mclark581
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Apr 17, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Tristian deserves the five stars! Thank you! We're lucky to have him on our team and you as a guest. Until next time!

April 12, 2026

Dealership Rating
Employee Rating

Tristian was a great advisor made sure I was comfortable and had me out the door in no time. More

by flyinegle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Norm Reeves Honda Superstore North Richland Hills responded

A quick, comfortable visit makes all the difference! Tristian clearly helped keep things easy while getting you back on the road without delay. Appreciate you sharing that experience!

March 27, 2026

Dealership Rating
Employee Rating

Professional. Fair and Timely. Staff was courteous and professional and the repair was completed within the time frame stated. More

by hderam
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Mar 30, 2026

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad your visit ran like clockwork! We aim to deliver the type of consistent service you can set a watch by.

March 24, 2026

Dealership Rating
Employee Rating

The scheduling process was fast and easy, just a quick phone call! The service was faster than expected for the first day of spring break! More

by Tiagocarantes
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Mar 25, 2026

Norm Reeves Honda Superstore North Richland Hills responded

You called, we rolled, and your service was completed quicker than you expected. That's everything we want! Thanks for letting us handle it so well.

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