Kevin Reid

Service was fine. The only criticism I will give is that there could have been better communication. I called three times to talk to service advisor. Nobody called The only criticism I will give is that there could have been better communication. I called three times to talk to service advisor. Nobody called me back. Everything was done thru an email or text. And sometimes it’s just easier to talk to someone. More

by lainefried Verified Customer Verified Customer

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Very easy process. Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff More

by rkoren3640 Verified Customer Verified Customer

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Everything went smoothly, everything was just as the salesman stated.. We were very pleased with the entire rxperiance salesman stated.. We were very pleased with the entire rxperiance More

by BWAIBEL0 Verified Customer Verified Customer

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Great service department. Ken was awesome. Got me in and out quickly. I highly recommend. Ken was awesome. Got me in and out quickly. I highly recommend. More

by lainefried Verified Customer Verified Customer

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Great service. Took care of car. In touch the whole time. Would highly recommend Them. Took care of car. In touch the whole time. Would highly recommend Them. More

by lainefried Verified Customer Verified Customer

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I asked several times for a breakdown of the number they put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. So nothing else? I asked many many many times. This is my out the door price? Yes yes yes. They told me. Until I sat with Gerard the finance guy. They know I had to leave at 3 PM - I said if there isn’t enough time, I’ll be happy to come back in the morning. I already left the deposit. There was plenty of time they told me. And of course he doesn’t call me in until 2:45. Conveniently I am in a rush. Suddenly there are many extra fees bringing my total about 4-5 thousand more. I complained, asked if there was a video camera to go back to- and then he took off some of the fees. Then the salesman came in to apologize as if he was completely shocked. Don’t tell me it wasn’t a well played plan. I have shared this sneaky approach with many many co workers in the area- I am sure they will not be visiting this store. I bought the car but have buyers remorse. I should have called off the deal and went to another more honest dealer. More

by michelebarcia Verified Customer Verified Customer

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Horrible dealership. My car has the extended warranty for white peeling. They are not organized at all.. I got photos taken of where its peeling then a month went by and My car has the extended warranty for white peeling. They are not organized at all.. I got photos taken of where its peeling then a month went by and they didn’t contact me about when it would be fixed. I had to follow up and they again didn’t know what they were doing. I finally got an appt & then they cancelled it on me randomly 2 weeks prior to it claiming the bodyshop was backed up & I’d have to wait months for a new appt. In the past when I did get my car repainted there, they got paint all over, inside my car and were giving me issues about it. Fully unorganized and I would recommend going elsewhere for your Hyundai issues. More

by EMILY.N.FORTE24 Verified Customer Verified Customer

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Kevin was so helpful and friendly. We felt very comfortable with him. Very accommodating and kept checking on us while we were waiting for the finance manager. We felt very comfortable with him. Very accommodating and kept checking on us while we were waiting for the finance manager. More

by dawncatcpa Verified Customer Verified Customer

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To say that this dealership does not go out of its way to help its customer is an understatement they go over and above anything you ask, they are there. I gotta tell you I’ve been buying cars for 30 years p help its customer is an understatement they go over and above anything you ask, they are there. I gotta tell you I’ve been buying cars for 30 years probably one of the best dealerships to work with on Long Island. The staff the managers the finance guys they really really try to make a deal and work with you with any obstruction that hits them they overcome very proud owner of a new palisade very happy with it and I look for a Long future of Buying Hyundai. What a car company what a car what a staff highly recommend them More

by THE5GIOS Verified Customer Verified Customer

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Kevin was an excellent salesperson, helping us navigate the process with minimal frustration or hassle. the process with minimal frustration or hassle. More

by ashleigh2427 Verified Customer Verified Customer

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