Kevin Reid | Page 7

After picking up the vehicle on Monday 10/14/24, I was grateful to have the car finally repaired after the 3rd attempt/appointment (i.e. 1st appointment I wasn't told that a diagnostic of the vehicle coul grateful to have the car finally repaired after the 3rd attempt/appointment (i.e. 1st appointment I wasn't told that a diagnostic of the vehicle couldn't be completed on a Saturday, 2nd attempt the diagnostic was completed/part ordered and the 3rd appointment was for the installation of the part. I was appreciative to have the car finally back with no indicator lights displayed on the dashboard. The very next day on 10/15/24, the owner of the car had to be picked up from the hospital, I was glad to be picking her up in her very own repaired car only to see the CHECK ENGINE LIGHT come back on outside of the ER. Not knowing whether to cry or be mad....I removed and replaced the gas cap to see if it was a fluke and hopefully remove the light from being displayed on the dashboard (as I am not a mechanic and was entrusting the dealership on 110 to find and repair this issue). So I parked the car for a few days and decide d to drive the car today only to see the CHECK ENGINE LIGHT back on. I don't know what to do at this point. The dealership was paid approximately $508 (after previously paying approximately $224 eariler) to fix this issue on Saturday 10/12/24. When they had a difficult time fixing the issue they held d the car over to Monday 10/14/24. All three indicators were supposedly fixed on 10/4/24... only to have the same issue of this light coming on and off as earlier as 10/15/24. If you would like to receive pictures of the light displayed on the dashboard next to the mileage just let me know. More

by Cassandra Scott Verified Customer Verified Customer

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The facilities are very clean and professional. Staff are courteous. Was handled in a timely manner Staff are courteous. Was handled in a timely manner More

by stevebernstein7 Verified Customer Verified Customer

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Kevin and Gerard were very helpful. They made the car buying process simple and listened to my wants and needs in a vehicle. They made the car buying process simple and listened to my wants and needs in a vehicle. More

by rhsdfamily Verified Customer Verified Customer

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They've accomplished the service I requested in the time frame they suggested. The Uber Lyft service provided to me was very helpful and convenient. frame they suggested. The Uber Lyft service provided to me was very helpful and convenient. More

by bucaman206 Verified Customer Verified Customer

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I was able to meet with a salesperson in under a minute after speaking with the receptionist. Very professional. after speaking with the receptionist. Very professional. More

by JOERAMPELLO Verified Customer Verified Customer

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Great workers aiming to serve customers to the fullest with the upmost respect and patience with the upmost respect and patience More

by stevefaustin6 Verified Customer Verified Customer

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Exceptional service, comfortable lounge, free WiFi, plus coffee and bagels make every visit enjoyable and easy. coffee and bagels make every visit enjoyable and easy. More

by Tjmasab Verified Customer Verified Customer

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The salesman was very helpful and kind. He made this a very easy and positive experience He made this a very easy and positive experience More

by sfeld17 Verified Customer Verified Customer

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Kevin and the Manager were a pleasure to work with. They both made car shopping nice and easy. Kevin took plenty of time to show me all the features of my new car. I really appreciate the time and cour They both made car shopping nice and easy. Kevin took plenty of time to show me all the features of my new car. I really appreciate the time and courtesy he gave me. This was my first Hyundai that a leased. The experience was delightful. I highly recommend this dealership. More

by tbk2surf Verified Customer Verified Customer

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Great customer service, knowledgeable and informative staff Great experience I would highly recommend them and revisit when it’s time for another car. staff Great experience I would highly recommend them and revisit when it’s time for another car. More

by knbunkag Verified Customer Verified Customer

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