Thomas Erickson

Tom was great! Made buying my third Equinox a lot of fun. This is my second purchase from Gates of Elkhart and I'm not upset about it! If you are in the market for Made buying my third Equinox a lot of fun. This is my second purchase from Gates of Elkhart and I'm not upset about it! If you are in the market for a new car definitely go see Tom! Service is always super friendly as well. Whenever I brought my older Equinox in for oil changes the ladies are always friendly, inform me of anything else that needs done, or things that will be coming up soon to think about. More

by Michele Verified Customer Verified Customer

Report | Print

Phenomenal customer service. Knowledgeable in products, they were able to help me buy some tires for my vehicle and do an oil change at the same time and in a timely manner. Knowledgeable in products, they were able to help me buy some tires for my vehicle and do an oil change at the same time and in a timely manner. More

by Erickson Verified Customer Verified Customer

Report | Print

Excellent customer service, fix the issue with my vehicle in A timely matter. Made sure I had A loaners vehicle while mine was being serviced. The Dealership & the people working behind the scenes superseded in A timely matter. Made sure I had A loaners vehicle while mine was being serviced. The Dealership & the people working behind the scenes superseded my expectations. More

by lydiajohnson932 Verified Customer Verified Customer

Report | Print

It was a very good experience really like the guys they were nice and courteous were nice and courteous More

by drm11263 Verified Customer Verified Customer

Report | Print

I think once the salesman get you to be able to buy the car and everything goes through the salesman’s done with you no response or anything even when you call afterwards for questions car and everything goes through the salesman’s done with you no response or anything even when you call afterwards for questions More

by jpnotredamefan72 Verified Customer Verified Customer

Report | Print

Everyone was kind and helpful. Everyone was very clear with there communication. We felt welcome. Thank you Everyone was very clear with there communication. We felt welcome. Thank you More

by MONICALO10 Verified Customer Verified Customer

Report | Print

My sales person was amazing thank you Tom. Tina was very friendly as well. However, the service manager Kevin was awful and I would sincerely like to file a complaint against him. Tina was very friendly as well. However, the service manager Kevin was awful and I would sincerely like to file a complaint against him. More

by cmallen0516 Verified Customer Verified Customer

Report | Print

Great friendly service and fast and easy even got us free stuff out of the vending machine and free coffee stuff out of the vending machine and free coffee More

by shane.wilma.grant Verified Customer Verified Customer

Report | Print

Very good dealership. The only thing I suggest to improve is communication. Other then that I've bought 3 vehicles from then In one year alone. The only thing I suggest to improve is communication. Other then that I've bought 3 vehicles from then In one year alone. More

by That Hunter Verified Customer Verified Customer

Report | Print

Great sales people and the service department did a great job. The women that checked me in on October 2nd 2024 was very knowledgeable and kind will always use Gates of Elkhart for my 2024 Rav4 LE Service job. The women that checked me in on October 2nd 2024 was very knowledgeable and kind will always use Gates of Elkhart for my 2024 Rav4 LE Service More

by Michael Verified Customer Verified Customer

Report | Print