Thomas Erickson

Excellent customer service, fix the issue with my vehicle in A timely matter. Made sure I had A loaners vehicle while mine was being serviced. The Dealership & the people working behind the scenes superseded in A timely matter. Made sure I had A loaners vehicle while mine was being serviced. The Dealership & the people working behind the scenes superseded my expectations. More

by lydiajohnson932 Verified Customer Verified Customer

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It was a very good experience really like the guys they were nice and courteous were nice and courteous More

by drm11263 Verified Customer Verified Customer

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I think once the salesman get you to be able to buy the car and everything goes through the salesman’s done with you no response or anything even when you call afterwards for questions car and everything goes through the salesman’s done with you no response or anything even when you call afterwards for questions More

by jpnotredamefan72 Verified Customer Verified Customer

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Everyone was kind and helpful. Everyone was very clear with there communication. We felt welcome. Thank you Everyone was very clear with there communication. We felt welcome. Thank you More

by MONICALO10 Verified Customer Verified Customer

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My sales person was amazing thank you Tom. Tina was very friendly as well. However, the service manager Kevin was awful and I would sincerely like to file a complaint against him. Tina was very friendly as well. However, the service manager Kevin was awful and I would sincerely like to file a complaint against him. More

by cmallen0516 Verified Customer Verified Customer

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Great friendly service and fast and easy even got us free stuff out of the vending machine and free coffee stuff out of the vending machine and free coffee More

by shane.wilma.grant Verified Customer Verified Customer

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Very good dealership. The only thing I suggest to improve is communication. Other then that I've bought 3 vehicles from then In one year alone. The only thing I suggest to improve is communication. Other then that I've bought 3 vehicles from then In one year alone. More

by That Hunter Verified Customer Verified Customer

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Great sales people and the service department did a great job. The women that checked me in on October 2nd 2024 was very knowledgeable and kind will always use Gates of Elkhart for my 2024 Rav4 LE Service job. The women that checked me in on October 2nd 2024 was very knowledgeable and kind will always use Gates of Elkhart for my 2024 Rav4 LE Service More

by Michael Verified Customer Verified Customer

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It good service and fast service didn’t have to wait long thanks for the service thanks for the service More

by Tammylh9 Verified Customer Verified Customer

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Gates only did what was needed. Did not push a lot of recommendations on me. Did not push a lot of recommendations on me. More

by BENHURT1013 Verified Customer Verified Customer

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