Kevin Schiltz
Kevin Schiltz at Rapids Honda

Kevin Schiltz | Page 3

Used Sales Manager

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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39 Reviews
not yet
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39 Reviews

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39 Reviews of Kevin Schiltz

July 08, 2021

Dealership Rating
Employee Rating

Poor service. Sold a filthy vehicle that I refused to take home. It had to stay an extra day at dealership to be properly cleaned. More

by ricraio2
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jake Braun, Roy Lacey

Jul 25, 2021

Rapids Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Jul 11, 2021

Rapids Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact me directly or let me know the best way to contact you and I will reach out. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 28, 2021

Dealership Rating
Employee Rating

I had an appointment for an oil change. I was there on time. The appointment took over 3 hours. I asked to be taken home, but it could not be done. I asked to have a car provided for me, but it could n More

by carko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 14, 2021

Rapids Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Apr 01, 2021

Rapids Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 12, 2021

Dealership Rating
Employee Rating

I have been in Sales all my life and was annoyed by the process of presenting me a price of $600.00 for the lease that includes all the extra stuff I do not need then the negotiation begins and we get down More

by jzahler
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Myles Van Den Boom

Feb 12, 2021

Rapids Honda responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Thank you for your time. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 10, 2020

Dealership Rating
Employee Rating

I feel like I was so well taken care of by all the staff at Honda. They even went out of their way to deliver the car I arrived in, so I could go home in my new car. And I live 45 min away. Kristina deliver More

by shellynelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristina Andriyesh, Sara Snyder, Katie Young

Dec 10, 2020

Rapids Honda responded

Shelly, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 03, 2020

Dealership Rating
Employee Rating

Salesman and sales manager were very easy to work with. Worked had to make our experience Good. I will recommend to my family and friends More

by anokaman8
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Minikus, Katie Young

Dec 06, 2020

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 12, 2020

Dealership Rating
Employee Rating

They were awesome and found us the perfect van! They even took care of us when we had to get the windshield fixed! Love our van! More

by nussbaumjodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Khilans, Kevin Kue, Roy Lacey, B Morka

Nov 13, 2020

Rapids Honda responded

Jodi, Thank you for taking the time to share your thoughts on working with our team. Congratulations on your new van! We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 10, 2020

Dealership Rating
Employee Rating

Michelle was amazing! Super nice and honest! Couldn't imagine leasing from anywhere else! Everyone on the team was super sweet and straightforward which is what I appreciate. More

by meliablomberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge "Jorch" Espinosa , Kevin Kue, Michelle Warner, Katie Young

Nov 10, 2020

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Michelle to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 03, 2020

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Employee Rating

This was my first time at this Honda dealership I have always bought my cars at Buerkle Honda since 1985 was pleasantly surprised by how friendly this dealership was and how easy they were to work with More

by paul.nentwig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge "Jorch" Espinosa , Kevin Kue, Katie Young

Nov 03, 2020

Rapids Honda responded

Thank you so much, Paul, for your wonderful review! We are thrilled that Levell, Jorge, and Kevin, had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 25, 2020

Dealership Rating
Employee Rating

Terrible customer service and a lot of hidden prices. Add $2,000 to the price they have listed after they add $1,000 for a paint treatment they claim to put on every vehicle and whatever else they can come u More

by INGLETTDOUG
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Shane Stegeman , Jake Braun, Katie Young

Oct 12, 2020

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Sep 28, 2020

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 11, 2020

Dealership Rating
Employee Rating

We purchased a new car in August. Jihan was great to work with and everyone we encountered was friendly and efficient. We love our new Accord! More

by jkolzeske
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kue, Jihan Moore, John Yangwel

Aug 12, 2020

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Jihan was able to assist you with choosing the perfect vehicle and that you had such a positive experience at our dealership. I hope you will continue to enjoy your new Accord! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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