Kevin Schiltz
Kevin Schiltz at Rapids Honda

Kevin Schiltz | Page 2

Used Sales Manager

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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39 Reviews
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39 Reviews

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39 Reviews of Kevin Schiltz

January 05, 2022

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Employee Rating

I purchased a certified pre owned plus pilot, great service, sales and management people and the transaction was smooth. More

by j.l.bringle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Bringle , Roy Lacey, Katie Young

Jan 05, 2022

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 27, 2021

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Employee Rating

TERRIBLE! I was sold a used car with undisclosed transmission issues. After a month of repairs the problem hasn’t been fixed. I’ve been lied to and laughed, I’ve been ignored and had to chase them d More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marlin Haney , Luke Khilans, Katie Young

Jan 13, 2022

Rapids Honda responded

Andy, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 15, 2021

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Employee Rating

Extremely dishonest. They tried to charge my wife an outrageous price and to convince her to get service that was not necessary. We will never return. More

by kooms21
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shawn Richter, Marlin Haney , Ken Grantwit, Roy Lacey, Katie Young

Jan 01, 2022

Rapids Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 22, 2021

Dealership Rating
Employee Rating

Lance and the entire Service Dept are amazing. A smaller dealership that goes above and beyond. More

by jschuster1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jolene Nguyen , Maddie Campbell, Natalie Cherne, Ken Grantwit, Roy Lacey, Katie Young

Oct 24, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 04, 2021

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Employee Rating

The people here are always friendly and the environment is great! I always have a pleasant experience at Rapids Honda. More

by vansNoSocks
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Myles Van Den Boom, Logan Nelsen, Hamdija Mustafic , Jon Dahl, Ken Grantwit, Kade Hemme, Roy Lacey, Drake Thomas, Katie Young

Oct 04, 2021

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 27, 2021

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Employee Rating

The weekly car wash is nice. The service department got my car washed even though I forgot to give them my key dongle. So far I haven't had any problems with my new Honda. Service has been very good f More

by jreed11665
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow , Scott Andrews

Sep 27, 2021

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2021

Dealership Rating
Employee Rating

Fast, friendly maintenance and service at very reasonable prices. I highly recommend Rapids Honda for Sales and Service! More

by jschuster1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Stegeman , Ken Grantwit, Roy Lacey, Katie Young

Sep 13, 2021

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 08, 2021

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Employee Rating

So far, so good. Gave me a test drive and sold me a car. Price was about what I expected as the availability of new cars is limited due to the "chip" shortage. Car works fine, but that I expected from a More

by jreed11665
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Andrews

Sep 08, 2021

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 04, 2021

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Employee Rating

Found the car we were looking for, priced right and backed by a lifetime drivetrain warranty. On top of that, Jon took care of us, including providing lunch while we waited as he helped detail the car More

by millerandy40
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Dahl, Katie Young

Sep 05, 2021

Rapids Honda responded

Congratulations on your new vehicle, Randy! We are so glad that we had the opportunity to work with you, and that Jon and Kevin could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 15, 2021

Dealership Rating
Employee Rating

Salesman helpful finding me what I needed and tracking down backordered part. Good selection of used cars in this tight market. Good follow up thx More

by fleslie83
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Andrews, Kristina Andriyesh, Katie Young

Jul 15, 2021

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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