Kevin Snyder | Page 6

Outstanding service and personnel I had an immediate problem with my car and when I called Acura service I was helped promptly and professionally. I immediately took my car in for ser I had an immediate problem with my car and when I called Acura service I was helped promptly and professionally. I immediately took my car in for service and within a few minutes I was given a loaner car and assured my car would be repaired ASAP. The service manager greeted me and introduced me to the gentleman that took my information for my problems. He called me as soon as my car had been repaired. When I arrived to pick up my car, the young lady who greeted me was friendly and efficient with my car waiting for me. More

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First service on car since purchase This is my third Acura owning the 2006 MDX until purchasing the 2016 RDX on June 20th. Your dealership was the only one to "touch" that car for any This is my third Acura owning the 2006 MDX until purchasing the 2016 RDX on June 20th. Your dealership was the only one to "touch" that car for any reason other than collision repair. You were also kind and understanding of my limited knowledge. Thank you for the integrity of the people who serve the public. More

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Prompt service and vehicle was delivered on time. One of the reasons I bought my Acura in Jacksonville was because of the reputation of excellent "after the sale service" that Duval Acura enjoys in One of the reasons I bought my Acura in Jacksonville was because of the reputation of excellent "after the sale service" that Duval Acura enjoys in this area. More

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Oil Change and Car Wash As always, I got great service from beginning to end at Duval Acura with Jovie Qunito as my service advisor. Jovie kept me informed of the approximat As always, I got great service from beginning to end at Duval Acura with Jovie Qunito as my service advisor. Jovie kept me informed of the approximate time it will take to get my oil change done on my 2005 Acura TSX and delivered on that w/a car wash as well. I attribute Jovie and the service staff at Duval Acura the reason my 12 year old Acura is running in top shape with just over 230k miles. I believe it when Jovie says I can hit 300k with no problems. More

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Prompt, efficient, friendly Upon entering the Service Center, the lady greeting me was very helpful, friendly and responsive. Kevin Snyder, my service rep, was totally prepared Upon entering the Service Center, the lady greeting me was very helpful, friendly and responsive. Kevin Snyder, my service rep, was totally prepared for my scheduled time; Explanation of service required, price, loaner ready to go, and, in general, a very professional individual. MDX was ready when promised with a status phone call before pickup. I know I can count on Kevin for future concernc. More

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Outstanding Kevin explained all service that would be performed, available discounts and recommendations. Outstanding customer service by Kevin, my vote for 2017 Kevin explained all service that would be performed, available discounts and recommendations. Outstanding customer service by Kevin, my vote for 2017 employee of the quarter / year. More

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Wonderful service Very honest dealership. Came in to get something done that another company told me to get done, and they saved me hundreds of dollars and making the r Very honest dealership. Came in to get something done that another company told me to get done, and they saved me hundreds of dollars and making the right diagnosis! More

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EXCELLENT Excellent customer service!!! Staff members were extremely friendly and helpful!! Kevin gave me a complimentary vehicle inspection and did not pressur Excellent customer service!!! Staff members were extremely friendly and helpful!! Kevin gave me a complimentary vehicle inspection and did not pressure me to get anything extra fixed! More

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Fantastic from start to finish! Everyone at the dealership was very welcoming & made the entire experience a pleasure. I will definitely be bringing my vehicle back here for service Everyone at the dealership was very welcoming & made the entire experience a pleasure. I will definitely be bringing my vehicle back here for service as well. More

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Excellent scheduled service Arick provided excellent, prompt service. He is very professional and courteous. As usual - great experience with his help. I feel as if I were part o Arick provided excellent, prompt service. He is very professional and courteous. As usual - great experience with his help. I feel as if I were part of acura family. More

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