Kevin Snyder | Page 7

Outstanding Service Experience ! This dealership has always provided top-notch service to me and my Cars. Everyone here is super nice and take their jobs and quality of service very s This dealership has always provided top-notch service to me and my Cars. Everyone here is super nice and take their jobs and quality of service very serious. More

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First Oil Change My service experience was great! Prompt and courteous customer service is hard to find these days, but not at Duvall. Thank you for making the effor My service experience was great! Prompt and courteous customer service is hard to find these days, but not at Duvall. Thank you for making the effort. More

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Happy Customer Kevin was great , Duval Acura Great. Honest and trustworthy service department. I am glad that I brought my car to receive car service at Duval Acura Kevin was great , Duval Acura Great. Honest and trustworthy service department. I am glad that I brought my car to receive car service at Duval Acura More

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great experience This is my fourth(4th) RDX. The experience was very smooth. Could not have been better. The dealership, Kevin and Hector was most accommodating for This is my fourth(4th) RDX. The experience was very smooth. Could not have been better. The dealership, Kevin and Hector was most accommodating for sure. More

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Great service experience... no complaints at all Very good service experience... completely satisfied. I always come here for service and it is always a great experience. Would always recommend it fo Very good service experience... completely satisfied. I always come here for service and it is always a great experience. Would always recommend it for any servicing need. More

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Above and Beyond Service my car broke down near the dealership and I contacted Kevin who told me to bring it in and he would get be taken care of . He offered to check and see my car broke down near the dealership and I contacted Kevin who told me to bring it in and he would get be taken care of . He offered to check and see if he had a loaner and even offered me the road side assistance number in case the jump start didn't work. I got it back promptly within a few hours with a new battery which was installed and replaced at no charge due to my warranty. Thank you Kevin and Duval Acura. Thanks also to the parts department that ordered my new headphones. More

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Jessica is an amazing addition to your team Duval Acura has always been top notch. I've bought all my cars from Kevin Snyder since 1998 and if I have my way, I always will. But a huge part of wh Duval Acura has always been top notch. I've bought all my cars from Kevin Snyder since 1998 and if I have my way, I always will. But a huge part of why I always come back is your service team. Eddie, and Merrick have always been amazing and I'm not surprised by the newest person that I've worked with there, Jessica. You struck gold with this one. Her kindness is authentic, her professionalism is at the highest standard and the way she took care of me, I cannot say enough good about. THANK YOU, Jessica, for going above and beyond, it's not unnoticed. Simply the best. More

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Excellent Very quick to identify problem. Kept me informed when issue required extra time to get resolved. Identified everything that was covered under warran Very quick to identify problem. Kept me informed when issue required extra time to get resolved. Identified everything that was covered under warrantee. Staff was very professional and thorough. More

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Love this dealership Friendly, trustworthy customer service - for a change! As a woman, car dealerships and service shops make me nervous. I can't help it.... that is un Friendly, trustworthy customer service - for a change! As a woman, car dealerships and service shops make me nervous. I can't help it.... that is until I bought a car from Duval Acura and have it serviced there. I always feel like I am in good hands, and they are not going to sell me services I don't need. Often, the work winds up being slightly less than the original estimate. I no longer fear "car guys!" More

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Excellent! Complete, timely, professional service. Both individual's were very friendly as was Jessica who assisted me over the phone with the appointment. G Complete, timely, professional service. Both individual's were very friendly as was Jessica who assisted me over the phone with the appointment. Greatly appreciate Arick's patience and efforts in addressing issues with window seal and electronic key. Thank you very much! More

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