Kevin Stuckey

Dealership did not honor deals, lack of communication between departments, and poor customer service and communication. between departments, and poor customer service and communication. More

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Good service and did it all while I waited and kept me informed of my cars ststis informed of my cars ststis More

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The entire team at Caroll are top notch, but the service department really shines! I have been working with Brent Chilson and the service team for years personally and for our company fleet. They are hone department really shines! I have been working with Brent Chilson and the service team for years personally and for our company fleet. They are honest, trustworthy, and accommodating, hands down the best in Central Florida. More

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I have been going to this dealership for 8 years and have bought 2 cars from you! I recently brought my car to service for a front end noise and my car was there for 3 1/2 days before Kyle told me I needed a bought 2 cars from you! I recently brought my car to service for a front end noise and my car was there for 3 1/2 days before Kyle told me I needed a new transmission that cost $7,400 needless to say I brought it to a transmission shop and within 2 hours I was told it wasn't a Transmission problem at all , it was the 2 front wheel bearings and a left hub. They fixed it for $1,400 and the car runs great! The service department charged me for a diagnostic report which was false and all the money I lost from not having a vehicle for transportation I lost! I will never use this company ever again and warn everyone I know not to go there!! More

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Sales man Stan was very helpful and very informative and great customer service and was very knowledgeable great customer service and was very knowledgeable More

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Exceptional service! They go above and beyond. The sales and the service department is excellent They go above and beyond. The sales and the service department is excellent More

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I’m very happy. The agent was very professional. He treated us excellently and helped us find the bus we wanted. The agent was very professional. He treated us excellently and helped us find the bus we wanted. More

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Super mala experiencia no le recomiendo a nadie ir a este concesionario, compre un trax 2024 0Millas y en las primeras 2 semanas mi vehículo estuvo en servicio 3 veces por problema con los frenos, problemas concesionario, compre un trax 2024 0Millas y en las primeras 2 semanas mi vehículo estuvo en servicio 3 veces por problema con los frenos, problemas electrónicos, y problemas de carrocería, El servicio de mantenimiento super malo el empleado Bryan super mal educado, no quieren hacer las reparaciones siempre es un pero y una excusa, intente que me cambiaran mi vehículo porque ya eran muchos problemas en menos de 1 mes y no me quisieron ayudar alegando ellos que mi vehículo estaba bien. No les recomiendo este concesionario para nada es super malo y las garantías realmente no lad quieren brindar quieren que pagues por todo. More

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I would like to file a complaint regarding my recent experience at Carroll Chevrolet. When I brought my vehicle in for service, they damaged the roof of my new car and subsequently lied about it. After experience at Carroll Chevrolet. When I brought my vehicle in for service, they damaged the roof of my new car and subsequently lied about it. After consulting with various mechanics at different locations, I learned that the damage likely occurred from improperly lifting the vehicle on a lift. I have pictures of the damage. Now, I have to pay out of pocket to repair my new vehicle, which has cost me over $2,000. More

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Heather did an outstanding job as the service manager for my visit. Knowledgable, Friendly, and Efficient. I tell all my friends about the dealership. Well done! my visit. Knowledgable, Friendly, and Efficient. I tell all my friends about the dealership. Well done! More

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