Kevin Stuckey | Page 4

Brought my car in for an oil change, but it took three hours from the time I got there to the time I left. I should’ve gone to a quick lube service station for quicker service. hours from the time I got there to the time I left. I should’ve gone to a quick lube service station for quicker service. More

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Dustin, Toni, & Sammi made the experience very enjoyable. I recommend anyone considering a new or used vehicle do themselves a favor and visit Starling Chevrolet/Cadillac in DeLand. I can't say enough good t I recommend anyone considering a new or used vehicle do themselves a favor and visit Starling Chevrolet/Cadillac in DeLand. I can't say enough good things about them. We've going to them for about 10 years now and have never been disappointed. More

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Worst experience buying from this dealership such a scammers I will never never recommend them to no body is yes bad customer service And worst customer scammers I will never never recommend them to no body is yes bad customer service And worst customer More

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great people best dealership experience you can ask for. very professional service department. our service adviser Kyle was excellent at his job and made us feel v best dealership experience you can ask for. very professional service department. our service adviser Kyle was excellent at his job and made us feel very comfortable and well taken care of. More

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Professionally handled The service to replace my battery with an appt. was done pretty timely and reasonably priced. The service update board in the waiting room was not up The service to replace my battery with an appt. was done pretty timely and reasonably priced. The service update board in the waiting room was not updated. More

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Poor service When I dropped my vehicle off there was suggestions as to what more should be done with my vehicle. When I talk to Randy Taylor there was no eye conta When I dropped my vehicle off there was suggestions as to what more should be done with my vehicle. When I talk to Randy Taylor there was no eye contact he continued to work on his computer and said you don't mind if I don't look at you I'm on the computer. This really makes you feel small when you trying to ask questions and he'd rather work on his computer. Service manager also treated me poorly when I said my dashboard was broke up he says that's not their fault. Being an old car it's an Irreplaceable item and I did get angry and I laughed and he followed me out there like I was some kind of criminal. Needless to say I won't be back. If I need service done Tire Kingdom has always been my best bet. And you could be sure that's where I'll be going. More

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You would think buying a Cadillac would be a good experience We purchased an Escalade with 10K miles on it from Starling. Upon getting the vehicle home we noticed two issues that could have easily been resolved. We purchased an Escalade with 10K miles on it from Starling. Upon getting the vehicle home we noticed two issues that could have easily been resolved. Multiple levels of management were not helpful or responsive. Our issues wont be resolved with Starling. I wouldn't buy another car from this dealership. Stay away! More

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Service Simple service takes excessive amount of time, visited service approximately 10 times over the past year, vehicle was returned each time with finger p Simple service takes excessive amount of time, visited service approximately 10 times over the past year, vehicle was returned each time with finger prints all over, not washed, air pressure out of whack ( 10-15 psi off between tires). They need to step it up in order to be on par with their competitors. More

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Service department not good The person who help me early in the morning looks tired and dont said good morning ...plus after the service they don't clean my car..so sad because b The person who help me early in the morning looks tired and dont said good morning ...plus after the service they don't clean my car..so sad because before the service was amazing. More

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