Kevin Thomas

Saw a vehicle advertised for $19,500 on Cargurus as well as their website. Visited the dealership and wanted to see what deal they could offer me with a trade in for my current vehicle. Test drive went as their website. Visited the dealership and wanted to see what deal they could offer me with a trade in for my current vehicle. Test drive went great, when it came to talk about numbers, I had a feeling we would be too far apart and we were. Be aware of all of the markups on their used vehicles, they were unable to waive and or remove these options. CILAJET: $999.00 BT SECURITY: $795.00 KEY REPLACEMENT: $245.00 CAT COVERAGE: $695.00 BATTERY: $595.00 A total of $3,329 added that was not on Carguru's and while it may be on their website, it is very bait and switch. I came in not wanting to do an auto loan because that is my preference and when the manager came out, he started pushing real hard on me getting an auto loan. Very condescending attitude, he asked if I paid fees on my home purchase and cell phone. The total price that he said while I was there was $30k after taxes, title, fees and markups. This is on a vehicle that was listed for $19.5 with no Warranty. I did not have the same experience when I bought my Honda at their dealership. My vehicle price was what it was online, other than taxes and fees which is of course fair. I guess that's what I get for trying to buy a Honda at a Chrysler dealership. More

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Great customer service! !! Whatever you are looking for they will make sure you leave the dealership satisfied. !! Whatever you are looking for they will make sure you leave the dealership satisfied. More

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The service is real good and I think this will be a great vehicle Jim Marsh has been real good but Jeep needs to work on getting parts faster vehicle Jim Marsh has been real good but Jeep needs to work on getting parts faster More

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Everyone we dealt with made us feel welcome. Buying the Gladiator was a smooth process from test drive to driving off the lot. We'll definitely recommend the Jim Marsh dealerships to all our fri Buying the Gladiator was a smooth process from test drive to driving off the lot. We'll definitely recommend the Jim Marsh dealerships to all our friends and will be back if we're looking to buy another vehicle. More

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I have never had such an experiance anywhere else. They were all so nice helpful. Johnny is the best. :) They were all so nice helpful. Johnny is the best. :) More

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I spoke with Eddie and Pineapple when buying my vehicle. They were upfront and honest. Friendly and made me feel like I was part of the family. Kevin Thomas my sales associate was super friendly and bought They were upfront and honest. Friendly and made me feel like I was part of the family. Kevin Thomas my sales associate was super friendly and bought me a pizza while I waited for finance. Cesar was really chill. He protected my asset and extended my warranty to 6 years! Buy with confidence and see Eddie and Pineapple they will take very good care of you. Thanks Jim Marsh for being upfront with all prices and fees More

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