Kevin Withers | Page 17

Great experience. Service writer was excellent. Kevin was very friendly and professional. He made sure my service book was marked and my car was ready when he said it would be. Another person I did Kevin was very friendly and professional. He made sure my service book was marked and my car was ready when he said it would be. Another person I did not get his name showed me how to work the coffee maker. I also got a special promo price on my oil change did not expect. Excellent experience More

by SGWHITE20 Verified Customer Verified Customer

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Quick and easy Courteous staff and very quick service. Came in for a same day appointment and they fit me into their busy schedule and i was still in and out quickly Courteous staff and very quick service. Came in for a same day appointment and they fit me into their busy schedule and i was still in and out quickly More

by CUNNINGHAM.JOSHC Verified Customer Verified Customer

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My Family has bought from here for 40+years, 3 generations. This is my second CRV I have bought from Stephanie. She is amazing and does an outstanding job at working with me...I am a very picky, headache to dea This is my second CRV I have bought from Stephanie. She is amazing and does an outstanding job at working with me...I am a very picky, headache to deal with at times and can drive sales personnel nuts. She always does an awesome job at keeping me happy and coming back. She is very patient and takes the time to find you what you want at an affordable price. I ONLY see Kevin Withers when my vehicle needs serviced. He always finds room for me that works with my schedule. I never get any surprises and have brought my friends who have Honda's to him for their vehicles and he does a great job taking care of them. Bill is a fellow veteran, it is ALWAYS great meeting one's brother in arms and a pleasure doing business with him. He gets me! Jackie is a financial lifesaver! He is the ONLY financial rep I have had a good experience with. I started this recent purchase with Jimmie and had to be given to Jackie due to Jimmie's unprofessionalism and sloth-like speed. Jackie was up front, answered all my questions and knows how to handle customers and NOT WASTE their time or STRESS them out. He puts customers at ease with his confidence, thoroughness, and efficiency. Whether I am shopping for a new car, getting my vehicle serviced, or coming to say Hi, Germain Honda of Dublin is like family and coming home. The people mentioned above and those who will be mentioned shortly are who I consider to be my Honda family. They are all kind, friendly, and above all honest. I never feel like I got ripped off or ignored. When I do run into someone, Jimmie for example, who is not accommodating or is upsetting to deal with, my Honda family quickly steps in and fixes or resolves the issue. LOVE coming here! My son will be driving in the next few years and we will be back when another vehicle is needed. As my title says, my family has bought Honda's from here for 40+ years, we have many good memories and have past on our experiences at this location through our generations and friends. More

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Service experience. I purchased my used 2014 Civic from Germain in April 2017. I recently had the car in for service with 50,000 miles. Kevin took the time to explain to I purchased my used 2014 Civic from Germain in April 2017. I recently had the car in for service with 50,000 miles. Kevin took the time to explain to me about the recommendations from the technician about what my car needed done, both the pluses and minuses of the service. I felt that Kevin was really taking an interest in me as a loyal Honda customer as well as the well-being of my slightly aging Honda Civic. Kevin really embodies the philosophy of keeping it simple and looking out for the best interest of his customers. Sincerely, Walt Fraher. More

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Brilliant servicen I came to Germain Honda to get a used car check for a car I was thinking of buying from another party at their service center, and while waiting, I we I came to Germain Honda to get a used car check for a car I was thinking of buying from another party at their service center, and while waiting, I went over to there used car inventory to look at there Honda and that's where I met Nishi Patel. He asked all the right questions and listened to my requirements and immediately showed me 2 hondas that were comparable to what I had been looking for. He showed me one that was a year younger and less miles and still within reason of my budget and the benefits of the small extended investment increase. He worked tiressly and with such friendlynesdto reach a price I went with Germain Honda for my purchase of my car and couldn't be happier with my decision. He was patient and friendly, knowledgeable and cared about my needs both business and personal safety and overall happiness in choice. Also, the service center at Germain is equally outstanding as well. Kevin Withers helped me understand their summery of findings in the car I brought in and was objective to the value being that it wasn't from their lot. He was friendly and extremely knowlable as well. It was quick and he made sure I was comfortable with the what I understood before I left. I didn't feel like I was being rushed out like a number. Again I would defiently recommend Germain to anyone to help ease the shopping experience of for car shopping. More

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Kevin Withers & Adrian Hay go above & beyond; Superb service We bought our Odyssey at Germain Dublin. We have 3 hondas and service all of them here. The staff are very professional, understanding and go above an We bought our Odyssey at Germain Dublin. We have 3 hondas and service all of them here. The staff are very professional, understanding and go above and beyond to accommodate customers. I wanted a customized part to be installed. Kevin withers & Adrian hay took a look at the parts and said they would do the best they could. Within 2 hours they were done. Great service and great people. Thanks. I highly recommend this dealership, have been going there for 10 years now. More

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It was good. Had good experience with sales team. I had good experience with Nishi. He was very considerate and was patient and polite throughout the deal while buying the car. I also want to share I had good experience with Nishi. He was very considerate and was patient and polite throughout the deal while buying the car. I also want to share about my worst experience with the services team. I came there with working car with issue with the timing belt and after two hours at germain i was told that the car is not starting at all though i drove it to germain. It had to ultimately towed to nearby firestone. They could have been more considerate. Had to bear loss of around USD 3000 due to this. More

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Honest Great Work Kevin, is all about customer service. He is very honest and provides you with a detailed overview of the work needed to maintain or repair your Honda Kevin, is all about customer service. He is very honest and provides you with a detailed overview of the work needed to maintain or repair your Honda. Kevin is very knowledgeable and efficient and keeps in communication with his customers. When we go to Germain Honda, we look for Kevin and return to Kevin for honest reliable good service. Thanks Kevin! A Loyal Customer More

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extremely satisfied customer I had excellent treatment as an individual and my car, which needed major work, was excellently repaired. Kevin and Gina went beyond my expectations. I had excellent treatment as an individual and my car, which needed major work, was excellently repaired. Kevin and Gina went beyond my expectations. I'm a new customer now! More

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Excellent My lease was up on my 2013 Civic and I came into Germain to look at my options coming out of the lease. Alex was great and helped me test drive the Fi My lease was up on my 2013 Civic and I came into Germain to look at my options coming out of the lease. Alex was great and helped me test drive the Fit, Civic, and CRV. He was very knowledgeable about each car without being pushy. His service went above and beyond what I expected (even when we interrupted his lunch- twice!) I ended up with the Civic and couldn't be happier- thanks Alex! Also, I had the unfortunate luck of getting a screw in my tire the first few days I had the car. I scheduled an appointment with service department and was in and out in less than an hour. Kevin Withers was great to work with and laughed with me at the misfortune. More

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