Kevin Withers
Kevin Withers at Germain Honda of Dublin

Kevin Withers | Page 17

Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

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5.0
208 Reviews

Hello, my name is Kevin Withers Service Adviser for Germain Honda of Dublin. I have been in the automotive industry since 2002 joining the Honda of Dublin team in 2012. I have completed the Honda Service training and believe it is important to treat and take care of our customer’s right the first time. Born and raised in Columbus, OH I graduated from Whitehall Yearling High School and Eastland Career Center. When I am away from the dealership I enjoy the outdoors, working on my house and yard as well as spending time with my daughter Madison. Plenty to keep me busy.

5.0

208 Reviews

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208 Reviews of Kevin Withers

October 26, 2017

Dealership Rating
Employee Rating

Service experience. I purchased my used 2014 Civic from Germain in April 2017. I recently had the car in for service with 50,000 miles. Kevin took the time to explain to More

by Honda guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Pulsinelli

Nov 01, 2017

Germain Honda of Dublin responded

Thank you so much for taking the time to review our business. We are truly humbled by your kind words about Kevin. We will pass the message along to him and tell him to keep up the excellent work. We, as well as Kevin, look forward to continuing to provide you and your vehicles with great care.

Nov 01, 2017

Germain Honda of Dublin responded

Thank you so much for taking the time to review our business. We are truly humbled by your kind words about Kevin. We will pass the message along to him and tell him to keep up the excellent work. We, as well as Kevin, look forward to continuing to provide you and your vehicles with great care.

March 27, 2017

Dealership Rating
Employee Rating

Brilliant servicen I came to Germain Honda to get a used car check for a car I was thinking of buying from another party at their service center, and while waiting, I we More

by Cdevore3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nishi Patel

Mar 30, 2017

Germain Honda of Dublin responded

Thank you for the excellent review! We are so happy to hear that our teams were able to work together and give you an overall great experience. We will make sure to pass on your kind words to Kevin and Nishi. We look forward to seeing you back in here on your next service visit. -Kind Regards, Gina Zaffini

March 24, 2017

Dealership Rating
Employee Rating

Kevin Withers & Adrian Hay go above & beyond; Superb service We bought our Odyssey at Germain Dublin. We have 3 hondas and service all of them here. The staff are very professional, understanding and go above an More

by Vinay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Hay

Mar 28, 2017

Germain Honda of Dublin responded

Vinay, Thank you for the kind words about Kevin and Adrian! We really appreciate you taking the time to review our business. We look forward to working on your car again in the future. -Kind Regards, Gina Zaffini

January 11, 2017

Dealership Rating

It was good. Had good experience with sales team. I had good experience with Nishi. He was very considerate and was patient and polite throughout the deal while buying the car. I also want to share More

by Rahul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nishi Patel

Feb 09, 2017

Germain Honda of Dublin responded

Rahul, Thank you for the 4 star review! I am so happy to hear that Nishi was able to provide you with great customer service in sales. However, I am sad to hear that Kevin was not able to do the same in service. I have forwarded your notes to Kevin and will set up a meeting with him on customer experience. Again, thank you for taking the time to review us; we really appreciate it! -Kind Regards, Gina Zaffini

January 04, 2017

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Employee Rating

Honest Great Work Kevin, is all about customer service. He is very honest and provides you with a detailed overview of the work needed to maintain or repair your Honda More

by Crosstoursarecool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2017

Germain Honda of Dublin responded

Loyal Customer, Thank you so much for such a kind review. I am so happy to hear that Kevin Withers has been your go-to guy in our service department. I have shared this review with him, and he is humbled by your kind review. I am sure that Kevin also looks for you in the service drive! Kevin and I look forward to seeing you on your next service visit, and we hope you have a wonderful New Year. -Kindest Regards, Gina Zaffini

December 04, 2016

Dealership Rating
Employee Rating

extremely satisfied customer I had excellent treatment as an individual and my car, which needed major work, was excellently repaired. Kevin and Gina went beyond my expectations. More

by brkirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gina Lewis

Dec 05, 2016

Germain Honda of Dublin responded

Mr. Kirby, Thank you so much for taking the time to review Kevin as well as myself. Both of us really enjoyed working with you. Your patience and kindness was much appreciated. We are ecstatic to hear that you will be back to see us, and we look forward to seeing you on your next visit! -Kind Regards, Gina Zaffini

September 12, 2016

Dealership Rating
Employee Rating

Excellent My lease was up on my 2013 Civic and I came into Germain to look at my options coming out of the lease. Alex was great and helped me test drive the Fi More

by crobbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Cruz

Sep 13, 2016

Germain Honda of Dublin responded

Thank you for your continued business and loyalty to the Honda brand. We are thrilled to know that Alex provided you a relaxed and quality experience. We are sad to hear about your misfortune with the screw but are happy you and Kevin were able to find some humor in it and he was also able to provide you a pleasant experience. Best Regards, Craig Ferguson General Manager

June 23, 2015

Dealership Rating

Oil Change and Tire Rotation I tried to show up around 7:00-7:30 to beat the morning rush, but ran a bit late and ended up there at 8:00. I could tell it was starting to get busy More

by ChadJoan
Recommend Dealer
Yes
Jun 25, 2015

Germain Honda of Dublin responded

Thank you for your continued business and kind words. Best Regards, Craig Ferguson General Manager

June 19, 2015

Dealership Rating

Kevin Withers When I need maintenance, I always look for Kevin Withers - a friendly guy! He is very helpful and caring, always with a smile - an awesome guy ! More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2015

Germain Honda of Dublin responded

Thank you for your business and for the kind words you shared regarding your experience with Kevin. Best Regards, Craig Ferguson General Manager

June 18, 2015

Dealership Rating

Standard Maint. and Airbag replacement My 16yr old had to take the car in for the first time and they did a great job with her. No surprises and fast service. More

by sydney01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2015

Germain Honda of Dublin responded

We are happy to know that your 16 yr old's first visit to our service center was smooth as it should be. Thank you for sharing her experience with others. Best Regards, Craig Ferguson General Manager

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