Khim To

The salesman was genuinely pleasant and easy to work with, which made the initial part of the process smooth. Unfortunately, that was the highlight of our visit. The finance manager was rude and unprofe with, which made the initial part of the process smooth. Unfortunately, that was the highlight of our visit. The finance manager was rude and unprofessional. He interrupted me multiple times and wouldn’t let me talk. The store manager was equally unhelpful when we tried to resolve issues. We ended up with a leased car that had 40 miles on it instead of the 9 on the leased agreement. We also never received the required paperwork and had to return the next business day to sort it out. Overall, very disappointed with the dealership’s lack of professionalism and attention to detail. I have requested a call from a store manager, no one called me back. I think I should report some issues to DMV and BBB. More

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Khim was easy to work with and very pleasant. He was knowledgeable and eager to meet my requests. I will recommend him to everyone He was knowledgeable and eager to meet my requests. I will recommend him to everyone More

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Khim is a wonderful young man. Went above and beyond for me, thank you Khim! Went above and beyond for me, thank you Khim! More

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Bait and switch, tell you one deal then slip in paperwork with a completely different deal other than what was agreed. Terrible, dishonest, conniving scallywags with a completely different deal other than what was agreed. Terrible, dishonest, conniving scallywags More

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The dealership was very welcoming. They were very helpful throughout the process and were understanding. Overall, they were nice to work with and I appreciate the opportunity we had wi They were very helpful throughout the process and were understanding. Overall, they were nice to work with and I appreciate the opportunity we had with them. More

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We had such a wonderful experience at Toyota of Gladstone! Our Salesman Kyim was great and such a nice guy! Highly recommend him and the rest of the sales team! 5 stars across the board!!! Gladstone! Our Salesman Kyim was great and such a nice guy! Highly recommend him and the rest of the sales team! 5 stars across the board!!! More

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Here’s a clean, short version of your review: --- I had a great experience at Toyota of Gladstone. Jonathan and the team made the entire process easy and low-stress, which honestly surprised me—I was e had a great experience at Toyota of Gladstone. Jonathan and the team made the entire process easy and low-stress, which honestly surprised me—I was expecting a lot more hassle. Everything was transparent and straightforward from start to finish. I’d definitely recommend coming in with an open mind and trusting the process. More

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Khim made the whole process so simple, and I left very happy with my vehicle and I felt understood, respected and comfortable throughout my whole experience with him! happy with my vehicle and I felt understood, respected and comfortable throughout my whole experience with him! More

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Dealership was clean and friendly. Then people are very helpful. My experience was good one. Then people are very helpful. My experience was good one. More

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It's a nice clean dealer ship with friendly employees on the floor and parts department. the floor and parts department. More

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