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Kiara Ruiz
Kiara Ruiz at Germain Honda of Surprise

Kiara Ruiz | Page 2

Product Specialist

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
48 Reviews

Languages Spoken

Spanish Spanish

5.0

48 Reviews

Write a Review

48 Reviews of Kiara Ruiz

December 01, 2025

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Employee Rating

Service was fine. Kiara, the salesperson did a great job. I talked to assist manager about three errors in the car cost that I caught. I thought those were rather slo More

by jandjhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Dec 02, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share your feedback. We’re pleased to know that your service experience was positive and that Kiara took great care of you. However, we sincerely apologize for the errors you discovered in the vehicle pricing. That is not the level of accuracy or attention to detail we strive for, and we understand how frustrating that can be. We appreciate you bringing this to our attention and speaking with our assistant manager so we can address the issue and ensure greater care moving forward. Thank you again for the opportunity to make this right, and please don’t hesitate to reach out if there is anything more we can assist with. Best Regards, Sassha Motz General Manager

November 30, 2025

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Employee Rating

The buying experience from start to finish was very honest and accommodating definitely happy with the experience and would recommend to others. More

by ntsianos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bell

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Dec 02, 2025

Germain Honda of Surprise responded

Thank you for leaving our team this kind review. We focus on delivering 5-star service at every touchpoint. Best Regards, Sassha Motz General Manager

November 18, 2025

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Employee Rating

The experience was easy and everyone was very helpful. Thank you so much. That's why we came back More

by famcortez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen, Evan Winje , Branden Cole

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Nov 19, 2025

Germain Honda of Surprise responded

Thank you for your continued business and trust in our team to ensure your overall satisfaction. We wish you many safe and happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

November 06, 2025

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Very Nice experience. Not pushy but open to negotiate. Kiara Ruiz is the best. I More

by Mctejada2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Branden Cole

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Nov 07, 2025

Germain Honda of Surprise responded

Congratulations on your new Honda. We appreciate your business and thank your for taking the time to share your overall quality experience. Best Regards, Sassha Motz General Manager

September 30, 2025

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Employee Rating

It was easy, no back and forth. Out in under 3 hours. Best experience ever. More

by lujay86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje

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Sep 30, 2025

Germain Honda of Surprise responded

Thank you for your 5-star review. I'm glad our team took such great care of you. Thank you for choosing Germain. We appreciate your business. Best Regards, Sassha Motz General Manager

September 20, 2025

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Employee Rating

Super friendly people who will take care of you to the best of their abilities. More

by urdois02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen, Ivan Rascon , George Bell, Montana Boone

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Sep 22, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share your 5 star experience! It's wonderful to hear that you had a positive buying experience with our sales team! Best Regards, Sassha Motz General Manager

September 05, 2025

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Employee Rating

The first thing I noticed was the fact the first one was the first one that came out and the second was the first picture More

by bsmith7926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje

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Sep 08, 2025

Germain Honda of Surprise responded

Thankyou for your business and feedback. Best Regards, Sassha Motz General Manager

August 29, 2025

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My car was total and had to find a new car. Thank you for helping me out. More

by solomonfuyu1995
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje

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Aug 29, 2025

Germain Honda of Surprise responded

We thank you for choosing Germain for your recent automotive needs. We wish you many safe and happy journeys. Best Regards, Sassha Motz General Manager

August 26, 2025

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Employee Rating

The sales and finance team worked together to make it a great experience. They had everything set up for me and I was in and out in less than 30 as I requested. Awesome job. More

by Todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Rascon , George Bell

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Aug 27, 2025

Germain Honda of Surprise responded

Our team is pleased that we were able to meet your requested time expectations and still ensure a 5-star sales experience. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

August 24, 2025

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Employee Rating

Made a first time buying experience as easy and understandable as possible. I could not have asked for better service from Kiara as she guided the whole process from start to finish -- effortlessly More

by joshuagradillas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje , Montana Boone

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Aug 25, 2025

Germain Honda of Surprise responded

Thank you for leaving Kiara this wonderful review! She will be honored to hear of your very kind words and to know how confident you are in her efforts! We wish you safe travels. Please do not hesitate to let us know how she and the team may serve you again! Best Regards, Sassha Motz General Manager

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