Kiara Ruiz
Kiara Ruiz at Germain Honda of Surprise

Kiara Ruiz

Product Specialist

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
60 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

60 Reviews

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60 Reviews of Kiara Ruiz

September 19, 2026

Dealership Rating
Employee Rating

Great vehicle purchasing experience. Germain Honda felt like a family dealership, no pressure, relaxing environment. Both the Sales Manager and Sales person were very accommodating on al More

by evanssam61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje

Sep 21, 2026

Germain Honda of Surprise responded

We greatly appreciate your business and kind recommendation. Our team wishes you many happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

August 21, 2026

Dealership Rating
Employee Rating

Great customer service. Kiara was very knowledgeable and made sure we felt comfortable. The entire process was smooth and professional. Thanks. More

by annette_vare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje

Aug 24, 2026

Germain Honda of Surprise responded

Thank you for the wonderful feedback! We’re thrilled to hear Kiara provided knowledgeable, attentive service and made you feel comfortable throughout the process. It’s great to know everything went smoothly and professionally. We truly appreciate your business and thank you for choosing Germain Honda! Best Regards, Sassha Motz General Manager

July 31, 2026

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Employee Rating

Had an excellent experience purchasing our vehicle at Germain Honda of Surprise! Kiara Ruiz and Ivan Rascon were both amazing throughout the entire process. Friendly, knowledgeable, patient, and took the More

by cindy_yang90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Rascon

Sep 22, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise! We’re thrilled to hear Kiara and Ivan made your vehicle purchase such a positive experience. Their friendly, knowledgeable, and patient approach reflects the level of customer care we strive to provide. We truly appreciate your trust and kind words! Best Regards, Sassha Motz General Manager

July 30, 2026

Dealership Rating
Employee Rating

Very easy to work with both KIARA AND IVAN. Both knew their job very well and explained everything as we went through the process. More

by c1c2c3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Rascon

Jul 31, 2026

Germain Honda of Surprise responded

Thank you for sharing your positive and informative sales experience. Your kind words mean so much to our team. Best Regards, Sassha Motz General Manager

July 22, 2026

Dealership Rating
Employee Rating

Kiara was great! She helped us understand the car we wanted to buy and made us feel very comfortable buying from Germain. More

by castro.jda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Chad Cicon

Jul 22, 2026

Germain Honda of Surprise responded

Thank you for letting us know that Kiara provided you with all the information you needed to be comfortable with the purchase of your new Honda. We appreciate you sharing your experience and wish you many happy journeys. Best Regards, Sassha Motz General Manager

June 27, 2026

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Employee Rating

everyone was very helpful and professional in the purchase of our new Honda Passport Elite. More

by dac12011
Recommend Dealer
Yes
Jul 09, 2026

Germain Honda of Surprise responded

Your kind words about the entire team mean a great deal to us. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

June 17, 2026

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Employee Rating

Felt comfortable and not pressured. Kiara was awesome and friendly. Evan in finance was also very friendly and helpful. Had a good experience. More

by htanon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Ray Garcia

Jun 18, 2026

Germain Honda of Surprise responded

Congratulations on your new vehicle! We are so appreciative of your business, and we are thrilled that Evan could provide you with a smooth and pressure-free experience! We thank you for taking the time to leave him this wonderful review. Please let us know if he or the team may be of further assistance to you in the future! Wishing you the safest of travels until we meet again! Best Regards, Sassha Motz General Manager

June 04, 2026

Dealership Rating
Employee Rating

Germain Honda has wonderful staff. To name one specifically Product Specialist Kiara Ruiz. Kiara goes above and beyond to make a vehicle purchase a great experience. Thank you Germain More

by arod0406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rivas, Ivan Rascon

Jun 05, 2026

Germain Honda of Surprise responded

Thank you for making our day with your glowing feedback on the service provided to you by Kiara. It's obvious she made sure you were well taken care of. Congrats on your new Honda! May all your upcoming travels be safe and pleasant. Best Regards, Sassha Motz General Manager

May 23, 2026

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Employee Rating

Came in contact with Germain Honda from their excellent service department. After determining our previous vehicle was not worth fixing, we toured the used vehicles available and eventually purchased a More

by alangease
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo, Juan Marino

May 26, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re glad our service team was able to assist you and that you found a vehicle that met your needs. We appreciate your kind words about our helpful and courteous staff and thank you for choosing Germain Honda! Best Regards, Sassha Motz General Manager

May 20, 2026

Dealership Rating
Employee Rating

Purchased this car being the top of the line, it isn't. No garage door buttons. Saleslady could not get my Honda app working. I was suppose to be called about the ceramic coating in a few days but never More

by a389goat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 04, 2026

Germain Honda of Surprise responded

Thank you for your business and for bringing your concerns to our attention. We appreciate the opportunity to address them and are grateful for your patience and understanding throughout the process. Your feedback helps us improve, and we value the trust you place in our team. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

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