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Kiara Santos
491 Reviews
491 Reviews
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491 Reviews of Kiara Santos
April 28, 2020
Great service. I am always happy to get great offer of service at a affordable price thank you very much. The customer service was unique service at a affordable price thank you very much. The customer service was unique More
by TONYPAINT12
Verified CustomerOther Employees Tagged: Stephanie Santiago, Chanin Yescas
April 27, 2020
UB was extremely helpful and friendly. He explained everything that was happening with my car and made it easy for me to have my car serviced. I appreciate that he took the time with me that I needed a everything that was happening with my car and made it easy for me to have my car serviced. I appreciate that he took the time with me that I needed and everything was completed in a timely manner. More
by lynn.ette
Other Employees Tagged: U.B. Dominguez
April 21, 2020
Thoughtful, kind and professional The dealership was prepared for our new world with respect for social distancing that made the service appointment peaceful. That's in addition to th The dealership was prepared for our new world with respect for social distancing that made the service appointment peaceful. That's in addition to the great care for my car. And Kiara solved a problem for me, and offered to show me how to select and set up certain options I have for my new car. I left with a smile. More
by WISE.PAMELA
April 08, 2020
Due to COVID 19 ,there was no wait time. The clerk who helped me was professional and wore gloves during my interaction with her. I will continue to have my vehicle serviced at this location. helped me was professional and wore gloves during my interaction with her. I will continue to have my vehicle serviced at this location. More
by rnstephe
Other Employees Tagged: Sean Preston, Melissa Larios , Edwin Perez, Stephanie Santiago
March 20, 2020
I enjoy coming here. Getting my car serviced is always a pleasure and pain hassle free. They are always very professional and attentive to my needs and worried if any regarding my car. pleasure and pain hassle free. They are always very professional and attentive to my needs and worried if any regarding my car. More
by JGOMEZ235
Other Employees Tagged: Sean Preston
March 17, 2020
Me trataron muy bien Los que le icieron el service fueron muy amables la persona que me recibio tambien fue una buena persona el tiempo muy bien muy amables la persona que me recibio tambien fue una buena persona el tiempo muy bien More
by BLERIOCRUZ29
Other Employees Tagged: Sean Preston, Erick Bravo , Stephanie Santiago
March 15, 2020
ToyotaCare - great service !!! ToyotaCare is such a great feature for Toyota owners that I wonder why more Toyota owners don't take advantage of ToyotaCare when having their vehic ToyotaCare is such a great feature for Toyota owners that I wonder why more Toyota owners don't take advantage of ToyotaCare when having their vehicles serviced. Whenever I schedule an appointment - even on a Saturday - I'm always in/out very quickly. Recently, I scheduled a 20K service online for a Saturday two weeks in advance. Within 30 minutes scheduling on-line, I received a phone call from a Toyota of Lancaster service rep to confirm that I had scheduled online. When I acknowledged having done so and happened to mention that the soonest available Saturday time/date offered online, was still two weeks hence, she then asked me if I would lie to schedule for the earliest available (via phone) time/date which was one week in advance - SURE, as that's just what I wanted all along. So arriving on time at 0800 hrs the next Saturday, I was in/out in 90 minutes for a full 20K ToyotaCare service plus a cabin air filter at a very low added price. Great service every time at Toyota of Lancaster. More
by ECBERMAN
March 13, 2020
DIAGNOSIS AND WAIT TIME When I arrived to my appointment, there were many cars waiting and was told right away that the wait is long. I told the attendant that I was on my When I arrived to my appointment, there were many cars waiting and was told right away that the wait is long. I told the attendant that I was on my lunch brake and made it work, thanks for that! After the service was done, I was told that one part needed replacement. I took the care for second inspection by a different provider and told there was nothing wrong with my car. That was very disappointing! Did not expect that! I hate to say that this will be my last visit here. More
by lflor.vira
February 26, 2020
Great work - as always! They took care of my truck, and got me back on the road very quickly. The service dept never disappoints at Toyota of Lancaster! Would definitely reco They took care of my truck, and got me back on the road very quickly. The service dept never disappoints at Toyota of Lancaster! Would definitely recommend Toyota of Lancaster. More
by 1ST.RESPONSE.PEST.AV
Other Employees Tagged: U.B. Dominguez
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