Kiara Santos
Kiara Santos at Toyota of Lancaster

Kiara Santos

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
500 Reviews
4.8

500 Reviews

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500 Reviews of Kiara Santos

June 27, 2026

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Employee Rating

The sales people were amazing helpful I recommend for anybody to go to Toyota dealership. More

by LANCAS611
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 29, 2026

Toyota of Lancaster responded

Thank you for the wonderful review and recommendation! We're so glad to hear that our sales team was amazing and helpful throughout your experience. Your kind words mean a lot to us, and we truly appreciate your trust and support. Congratulations on your new vehicle, and we look forward to welcoming you back to Toyota of Lancaster in the future!

June 13, 2026

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Muy excelente trabajo que realizan muy profesional y ante todo explican todos los detalles que puedan diagnosticar sobre problemas o soluciones. ☺️ More

by Michael Argueta
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Elsie Lopez, Maricela Cardenaas

Jun 18, 2026

Toyota of Lancaster responded

Gracias por compartir su experiencia. Nos alegra saber que recibió un servicio profesional y que nuestro equipo se tomó el tiempo para explicarle claramente todos los detalles relacionados con el diagnóstico, los problemas encontrados y las posibles soluciones. La comunicación y la transparencia son muy importantes para nosotros. Agradecemos su confianza en Toyota of Lancaster y esperamos poder atenderle nuevamente en el futuro.

May 31, 2026

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Toyota of Lancaster is my car family, and all of the working staff, are awesome, from the top to the bottom. Love you guys. More

by jlamonte771
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Brother Greg in the maintenance department

Jun 01, 2026

Toyota of Lancaster responded

Thank you so much for your heartfelt review! We are truly honored to be considered part of your car family. Your kind words mean the world to our entire team, and we're grateful for the trust and loyalty you've shown us over the years. We'll be sure to share your compliments with everyone, from top to bottom. Customers like you are the reason we love what we do. Thank you for being a valued member of the Toyota of Lancaster family and we look forward to serving you for many years to come!

May 30, 2026

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Muy buen servicio y muy amables. Siempre voy ahí para el mantenimiento de mi carro. More

by ekxjf9272
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 01, 2026

Toyota of Lancaster responded

¡Muchas gracias por su comentario! Nos alegra saber que ha recibido un muy buen servicio y que nuestro equipo ha sido amable con usted. Es un honor que siga confiando en Toyota of Lancaster para el mantenimiento de su vehículo. Agradecemos sinceramente su lealtad y confianza. Esperamos seguir brindándole un excelente servicio en cada visita. ¡Gracias por elegirnos!

May 28, 2026

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Very good and trusted dealership. Excellent service department . Place to go when you need help with your vehicles More

by Leo
Service Price Transparency
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Recommend Dealer
Yes
May 28, 2026

Toyota of Lancaster responded

Thank you for your kind words and trust in our dealership! We’re thrilled to hear you had an excellent experience with our service department. Our team is always here to help and appreciates your recommendation. We look forward to continuing to assist you with all of your vehicle needs.

May 26, 2026

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Poor customer service and very rude employees working at the parts department. They do not value the customer they rather be on their phones then help a customer out. More

by pacheco8080
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Elsie Lopez

May 26, 2026

Toyota of Lancaster responded

We’re sorry to hear about your experience with our parts department. Providing courteous and attentive customer service is very important to us, and we regret that we did not meet your expectations during your visit. Your feedback regarding professionalism and attentiveness has been shared with our management team so it can be addressed internally. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.

May 25, 2026

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They were very pleasant to work with and very informative and patient. I would definitely recommend anyone with the Toyota to give their Service Department a shot. More

by Smile
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez, Gus Alatorre

May 26, 2026

Toyota of Lancaster responded

Thank you for the kind words and recommendation! We’re happy to hear that our team was pleasant, informative, and patient throughout your visit. Providing a helpful and comfortable service experience is very important to us, and we truly appreciate your support. We look forward to assisting you again in the future!

May 08, 2026

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You are always there for me when I need you I love my Toyota rav4 More

by BFLYNN87788
Service Price Transparency
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Recommend Dealer
Yes
May 11, 2026

Toyota of Lancaster responded

Thank you for your wonderful review! We’re so happy to hear that you can count on us whenever you need assistance. It’s great to know you love your Toyota RAV4, and we truly appreciate your continued trust and support. We look forward to being here for you for many years to come!

May 04, 2026

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It was close to where I’m temporarily working and they were opened very late for My schedule. More

by miguelgallegos7274
Service Price Transparency
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Recommend Dealer
Yes
May 04, 2026

Toyota of Lancaster responded

Thank you for your review! We’re glad our location and extended hours were convenient for your schedule while you’re working nearby. We appreciate you choosing us and hope to continue being a reliable option whenever you need service. Safe travels, and we look forward to assisting you again!

April 14, 2026

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Employee Rating

It was my first time a little confusing but the agent were kind to help me with the process More

by ANAYAGUILAR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 16, 2026

Toyota of Lancaster responded

Thank you for your feedback. We understand that your first visit can feel a bit confusing, and we’re glad to hear our team was kind and able to help guide you through the process. We appreciate you choosing us and look forward to making your next visit even smoother.

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