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Kiley Anderson
103 Reviews
The first year in any business is a key indicator of that person’s future in business. That said, Kiley Anderson, is off to a great start and a bright future. Customers appreciate efficiency, communication and the expeditious completion of the service they need done. Kiley checks all of those boxes and a few more besides. When the car you are driving does not have it all together a good decision is to take your car to someone who does have it all together: that person is Kiley Anderson. Great service starts with great people.
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103 Reviews of Kiley Anderson
July 02, 2025
Kiley provided continuous information about the major engine work on my 2019 Regal TourX that I had done with an extended warranty I purchased from Phillips Buick. He made the transaction painless and i engine work on my 2019 Regal TourX that I had done with an extended warranty I purchased from Phillips Buick. He made the transaction painless and informational. He is an excellent representative for your Service Department. I have 9 Buicks ranging in age from 1941 to 2019. Chris Klink is another outstanding Manager in your organization and all my cars oil and filter changes are done in his Lightning Lube shop. Well Done, Phillips Buick! More
by drivebuicks
Verified CustomerOther Employees Tagged: Jim Berlin, Zack Beserock
June 28, 2025
I wanted to share my recent experience at GMC Phillips, which was unfortunately very disappointing. The service advisor was neither courteous nor knowledgeable. I was told the wait time would be around thr which was unfortunately very disappointing. The service advisor was neither courteous nor knowledgeable. I was told the wait time would be around three hours, but I received no updates or communication—even as the service center was about to close. When I arrived to pick up my truck, there was no proper explanation or clear diagnosis provided. Despite being told that the master technician had worked on my vehicle, no one could tell me what was actually wrong. This lack of professionalism and transparency left me with no choice but to seek help from a local independent shop. I came to the dealership expecting expert service, but instead, I left feeling frustrated and let down. Thank you for taking the time to hear my concerns. I hope steps will be taken to improve the customer experience moving forward. Best regards, Ron Holmes More
by reno2010
June 14, 2025
My car needed the engine replaced it is not a car they sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Tha sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Thank you Kylie and others for a great team and I highly recommend your service department and Phillips Buick GMC. More
by Kimberly Lane
Other Employees Tagged: Jim Berlin, Zack Beserock , Don't know the technicians name
June 13, 2025
My car needed the engine replaced it is not a car they sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Tha sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Thank you Kylie and others for a great team and I highly recommend your service department. More
by Kimberly Lane
Other Employees Tagged: Zack Beserock , Don't know the technicians name
June 05, 2025
Very professional friendly and very helpful efficient very fast in doing their job would recommend you guys to my friends very fast in doing their job would recommend you guys to my friends More
by Christinelewis0125
Other Employees Tagged: Jim Berlin, Zack Beserock
June 02, 2025
They were upfront about everything from shuttle service to pricing. Very professional with no surprises ! to pricing. Very professional with no surprises ! More
by BC
Other Employees Tagged: Zack Beserock
May 29, 2025
Very friendly and extremely helpful. If I'm ever stranded on a highway I will be looking for a GM dealership sign! If I'm ever stranded on a highway I will be looking for a GM dealership sign! More
by elainemcgown0819
Other Employees Tagged: Jim Berlin, Zack Beserock
May 23, 2025
We were told that a new battery had been installed in our purchase of a used 2021 Encore. Unfortunately we found out later that the battery in the car was the original battery and now that battery malfunctio purchase of a used 2021 Encore. Unfortunately we found out later that the battery in the car was the original battery and now that battery malfunctioned and needed to be replaced. We were told we would be responsible for full payment of the new battery and the base charge for instillation would be approximately $174- the standard hourly rate-also, the new battery would be guaranteed for only one year. We left the dealership and proceeded to buy a new battery from Advanced Auto Parts that charged us $256, but came with free installation and a 3 year warranty. I watched the transition change by the lady, the event took over a 45min. to change because the new battery had an electrical module connected to the top of the battery with several wires connected for output-not an easy task that was doing for free. That particular situation formulated a sour-dour impression of the dealer from that point on. NOW NO MORE DEALS WITH THESE PEOPLE FORWARD, WEARE DONE WITH THEM AND ALSO WITH THE DEALER IN OCALA that has been trying to sell a new Jeep. --fat chance for that to happen. More
by goomieguy
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