Kiley Anderson
Kiley Anderson at Phillips Buick GMC

Kiley Anderson

Service Advisor

Phillips Buick GMC

2160 US Hwy 441-27
Fruitland Park, FL 34731

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4.6
114 Reviews

The first year in any business is a key indicator of that person’s future in business. That said, Kiley Anderson, is off to a great start and a bright future. Customers appreciate efficiency, communication and the expeditious completion of the service they need done. Kiley checks all of those boxes and a few more besides. When the car you are driving does not have it all together a good decision is to take your car to someone who does have it all together: that person is Kiley Anderson. Great service starts with great people.

4.6

114 Reviews

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114 Reviews of Kiley Anderson

August 13, 2025

Dealership Rating
Employee Rating

This dealership went above with the customer service all the way from our salesman Darren to JD in financial support. They have a great team. More

by MAMCLINTOCK58
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock , Darren

Aug 14, 2025

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Phillips Buick GMC, and we'll be sure to pass your kind words along to Darren and JD. Our team strives to provide excellent customer service, and it's great to know that we met your expectations. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

August 10, 2025

Dealership Rating
Employee Rating

Scott makes buying and trading in a car a flawless and fun experience for sure!!! More

by lesherman10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2025

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Scott made your car-buying and trading experience enjoyable at Phillips Buick GMC. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC

Aug 11, 2025

lesherman10 responded

You’re very welcome, it would be nice if every dealership operated as well as yours!!! The rest of the car dealerships in this area should use your operation as a guide!!!

August 04, 2025

Dealership Rating
Employee Rating

Needed a pin cut from hitch which prevented me from towing. Was charged $85! I’m a regular customer and was told by my tire store that such a simple procedure should not have not been charged. More

by dixie2chix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Phillips Buick GMC responded

Thank you for your feedback. We understand your concerns regarding the charge for the hitch pin cutting service. At Phillips Buick GMC, we aim to provide fair pricing for all our services. Your experience as a regular customer is important to us, and we appreciate your loyalty. We encourage you to reach out directly to discuss this further. Our team values your input and is here to assist. Sincerely, the Team at Phillips Buick GMC

August 02, 2025

Dealership Rating
Employee Rating

I found the service person that was assigned to me very difficult to talk to. I also left my car there and tried to call for five times was never able to reach anybody and finally reached the operator and More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 04, 2025

Phillips Buick GMC responded

Thank you for sharing your experience. We understand your concerns about the communication challenges, the incomplete service, and the cost of the battery. At Phillips Buick GMC, we aim to keep customers updated and provide repairs that fully address their concerns, and your feedback helps us see how this experience shaped your perspective. If you'd like to talk more about your visit, please feel free to reach out to us directly. Your satisfaction is our priority. Sincerely, the Team at Phillips Buick GMC

August 01, 2025

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Employee Rating

We’re very responsive to getting my problem solved. Call in morning and they had truck pickup within the hour and repair done by end of day under warranty More

by mbmartinelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Phillips Buick GMC responded

Thank you for your fantastic review! We're happy to know that we could quickly respond to your needs and resolve the issue with your truck efficiently. At Phillips Buick GMC, we strive to provide top-notch service and support. We look forward to assisting you on your next visit. Sincerely, the Team at Phillips Buick GMC

July 30, 2025

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Employee Rating

Found the problem and fixed it the same day. Very happy. Very professional and courteous. More

by TERRYC11
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Phillips Buick GMC responded

Thank you for your review, Terry! We're glad to hear that you were happy with the quick resolution and professionalism at Phillips Buick GMC. Your satisfaction is important to us. We look forward to serving you again in the future. Sincerely, the Team at Phillips Buick GMC

July 23, 2025

Dealership Rating
Employee Rating

Your service was amazing and I would prefer anyone in need to stop by and give you all a chance to win them over as well More

by antoniowilliams452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Phillips Buick GMC responded

Thank you for your review, Antonio! We appreciate your feedback and are glad you had an amazing experience at Phillips Buick GMC. It means a lot to us that you would recommend us to others. We look forward to welcoming you and your friends back for any future needs. Sincerely, the Team at Phillips Buick GMC

July 22, 2025

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Employee Rating

We were stranded when our car broke down. Phillips Buick had a reputation for being honest and trustworthy. That made me feel better. My car was repaired and is now back on the road. Thank yo More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock

Jul 23, 2025

Phillips Buick GMC responded

Thank you, Michelle, for your kind words! We’re glad to hear that our reputation for honesty and trustworthiness helped during a challenging situation. It's great to know your car is back on the road thanks to our service at Phillips Buick GMC. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

July 18, 2025

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Employee Rating

Good service when I had engine problems. The gentleman handling this situation was very helpful and courteous. More

by Barbaralindblom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Phillips Buick GMC responded

Barbara, thank you for sharing your experience with Phillips Buick GMC! We're glad to hear that you received helpful and courteous service during your engine issues. Your feedback is appreciated, and we look forward to assisting you again. Sincerely, the Team at Phillips Buick GMC

July 18, 2025

Dealership Rating
Employee Rating

I stopped in to get an estimate on a simple repair. The service guy wanted to send my vehicle back into the shop and charge shop rate for the estimate. It was a simple part; I don’t know why they could More

by DG 1234
Recommend Dealer
No
Jul 19, 2025

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the estimate process for your repair at Phillips Buick GMC. We appreciate your feedback and would like to ensure that your concerns are noted. Please feel free to contact us directly so we can discuss your situation further. Thank you for your understanding. Sincerely, the Team at Phillips Buick GMC

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