Kiley Anderson
Kiley Anderson at Phillips Buick GMC

Kiley Anderson | Page 4

Service Advisor

Phillips Buick GMC

2160 US Hwy 441-27
Fruitland Park, FL 34731

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4.5
149 Reviews

The first year in any business is a key indicator of that person’s future in business. That said, Kiley Anderson, is off to a great start and a bright future. Customers appreciate efficiency, communication and the expeditious completion of the service they need done. Kiley checks all of those boxes and a few more besides. When the car you are driving does not have it all together a good decision is to take your car to someone who does have it all together: that person is Kiley Anderson. Great service starts with great people.

4.5

149 Reviews

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149 Reviews of Kiley Anderson

September 16, 2025

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Employee Rating

They were very courteous and nice kept me updated about everything going on with the service of me vehicle More

by awilliams027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Phillips Buick GMC responded

Thank you for your review! We're glad to hear you had a positive experience with our team at Phillips Buick GMC and that we could keep you updated throughout the service of your vehicle. We appreciate your feedback and look forward to seeing you again. Sincerely, the Team at Phillips Buick GMC

September 07, 2025

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Employee Rating

Check engine light is back on again after being at the dealership a few days ago. Not sure what’s going on but gmc hasn’t been able to fix it twice now. More

by gwagonatno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2025

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to have the check engine light come back on after your visits to Phillips Buick GMC. Your feedback is important to us, and we want to ensure we address this issue for you. Please reach out to us directly so we can assist you further. Your satisfaction is important to us. Sincerely, the Team at Phillips Buick GMC

September 07, 2025

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Very nice staff! ! I was told there would be a charge for diagnostic, they couldn't really find out what the problem was and I was not charged which I thought was fant More

by mybird400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2025

Phillips Buick GMC responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our staff at Phillips Buick GMC. It's great to know that you appreciated our honesty and fairness during your visit. Our team strives to provide excellent customer service, and we're here for you anytime you need assistance. We hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

September 06, 2025

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Very cold and impersonal. Definitely a different experience than Cadillac. I use gmc for oil changes in Ft. Lauderdale and always feel welcomed and appreciated. More

by cafsgreco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock

Sep 08, 2025

Phillips Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with us at Phillips Buick GMC. It's important for us to provide a welcoming and attentive environment, and your feedback helps us see how this experience felt for you. If you’d like to talk more about your visit, please feel free to reach out directly. Your concerns are taken seriously. Sincerely, the Team at Phillips Buick GMC

August 29, 2025

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Employee Rating

Great service everyone is very. Helpful to give me help with my cars. Problem thanks for your service More

by Alba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock

Aug 29, 2025

Phillips Buick GMC responded

Thank you for your feedback, Alba! We at Phillips Buick GMC are happy to hear that you received great service and found our team helpful with your car problems. We appreciate your feedback and look forward to assisting you again. Sincerely, the Team at Phillips Buick GMC

August 13, 2025

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Employee Rating

This dealership went above with the customer service all the way from our salesman Darren to JD in financial support. They have a great team. More

by MAMCLINTOCK58
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock , Darren

Aug 14, 2025

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Phillips Buick GMC, and we'll be sure to pass your kind words along to Darren and JD. Our team strives to provide excellent customer service, and it's great to know that we met your expectations. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

August 10, 2025

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Scott makes buying and trading in a car a flawless and fun experience for sure!!! More

by lesherman10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2025

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Scott made your car-buying and trading experience enjoyable at Phillips Buick GMC. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC

Aug 11, 2025

lesherman10 responded

You’re very welcome, it would be nice if every dealership operated as well as yours!!! The rest of the car dealerships in this area should use your operation as a guide!!!

August 04, 2025

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Employee Rating

Needed a pin cut from hitch which prevented me from towing. Was charged $85! I’m a regular customer and was told by my tire store that such a simple procedure should not have not been charged. More

by dixie2chix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Phillips Buick GMC responded

Thank you for your feedback. We understand your concerns regarding the charge for the hitch pin cutting service. At Phillips Buick GMC, we aim to provide fair pricing for all our services. Your experience as a regular customer is important to us, and we appreciate your loyalty. We encourage you to reach out directly to discuss this further. Our team values your input and is here to assist. Sincerely, the Team at Phillips Buick GMC

August 02, 2025

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I found the service person that was assigned to me very difficult to talk to. I also left my car there and tried to call for five times was never able to reach anybody and finally reached the operator and More

by Cb
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Aug 04, 2025

Phillips Buick GMC responded

Thank you for sharing your experience. We understand your concerns about the communication challenges, the incomplete service, and the cost of the battery. At Phillips Buick GMC, we aim to keep customers updated and provide repairs that fully address their concerns, and your feedback helps us see how this experience shaped your perspective. If you'd like to talk more about your visit, please feel free to reach out to us directly. Your satisfaction is our priority. Sincerely, the Team at Phillips Buick GMC

August 01, 2025

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Employee Rating

We’re very responsive to getting my problem solved. Call in morning and they had truck pickup within the hour and repair done by end of day under warranty More

by mbmartinelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Phillips Buick GMC responded

Thank you for your fantastic review! We're happy to know that we could quickly respond to your needs and resolve the issue with your truck efficiently. At Phillips Buick GMC, we strive to provide top-notch service and support. We look forward to assisting you on your next visit. Sincerely, the Team at Phillips Buick GMC

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