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Kimberly Lewis
216 Reviews
216 Reviews
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216 Reviews of Kimberly Lewis
November 11, 2023
Love the people, love the place , love the service, love the coffee, miss the snacks. the coffee, miss the snacks. More
by RACHCLERMONT
Verified CustomerOther Employees Tagged: Katie March
November 02, 2023
The day I bought my truck the detailing department took too long to get it ready for me and the same with the service department when I dropped it of for a check engine and tire pressure sensor light bein too long to get it ready for me and the same with the service department when I dropped it of for a check engine and tire pressure sensor light being on More
by timmyjjr2016
Other Employees Tagged: Matthew Gianikas
October 29, 2023
Kimberly is awesome. Explained every thing in detail about my service all the way. Although the mechanic that did my oil change did not send me the video I was told I w Explained every thing in detail about my service all the way. Although the mechanic that did my oil change did not send me the video I was told I would receive showing me that he went through the fluids, my hood was not shut all the way and the hood latches were put on backwards. This is not the first time. Grease was on my door. Very careless with my car. If I didn’t have free Oil changes I would not be using this garage. I’ve had nothing but problems with the manager Mike who talks to me like I am dumb. And because of the service I receive from the mechanics. I refuse to have my car (what they call washed) because it’s just sprayed and makes it look terrible. One time my tires were not rotated and they said they did. How can I trust my oil is really being changed? I take very good care of my car and when I have to ring it in for service I get very anxious bringing it to this garage. I will be taking somewhere else when my free oil changes are used. More
by purplppletr
October 29, 2023
Kimberly was absolutely amazing and kept me abreast of the status of my vehicle during the entire time my vehicle was being assessed and while my transmission was being replaced. From the diagnosis, to t the status of my vehicle during the entire time my vehicle was being assessed and while my transmission was being replaced. From the diagnosis, to the repair, took a shorter time then I thought would be necessary for such a fix and I am grateful to the mechanic/ mechanics who worked on my Rubicon. Such service and attentiveness to the customer is certainly indicative of Kimberly’s resolve to see that the customer is updated regularly, that there is competent mechanics, and that the service department in general is overseen by an excellent Manager. This dealership has it all. Thank you so much!!! More
by gcarrolld
Other Employees Tagged: David Carnecchia , The mechanics. 5 Star
October 28, 2023
The service on my vehicle was fine, but I had a bag of 20 dollars in quarters in my car which one of your employees took. I know I should have taken it out before having service done, but I forgot. Also m 20 dollars in quarters in my car which one of your employees took. I know I should have taken it out before having service done, but I forgot. Also my bill was supposed to have been paid with my points but Kimberly Lewis forgot to do that and I was billed for it on my card. This was not a very nice experience for this visit to your service department. More
by olsontoni
October 18, 2023
The problem was addressed but still not fixed have to go back again which is an inconvenience back again which is an inconvenience More
by BELLENTO
Other Employees Tagged: Tiffany Stouder, Mike Liss, Katie March, Kirk Killedrew, Mike Little, Roger Harris , Billy Berg, Ashbuy Carter, Kobe Hiltz
October 13, 2023
Everyone was most certainly polite and courteous. It seemed to me that all concerned were not on the same page. There were other issues, but what is done is done. Should I need service in the future It seemed to me that all concerned were not on the same page. There were other issues, but what is done is done. Should I need service in the future I will definitely ask more concise questions seeking concise answers. More
by 1mracdc
October 12, 2023
What needed to be done was changed . However, they solved the problem. At least I know my issues. However, they solved the problem. At least I know my issues. More
by darlene
Other Employees Tagged: Roger Harris
October 08, 2023
The service was excellent. My battery died and they were able to replace both even though it was at the end of the day. True customer satisfaction! My battery died and they were able to replace both even though it was at the end of the day. True customer satisfaction! More
by DWYATT239
Other Employees Tagged: Kobe Hiltz
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