Kiril Velkov | Page 17

Best Dealer Experience EVER I was able to get the sales process started before I arrived. I searched for the car on the internet and after scheduling an appointment, the car was I was able to get the sales process started before I arrived. I searched for the car on the internet and after scheduling an appointment, the car was ready for me right at the time I arrived. When I did arrive, I was immediately greeted by one of the sales people which has never happened before. I met with Kiril and we went for the test drive. After the test drive, we were able to get the papers processed asap. There wasnt at any time any pressure to purchase any add-ons and all of my questions were answered. More

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Respectful of my decisions They were very straightforward with me, tried to sell me the bumper to bumper coverage but I declined. While they didn't agree with my decision, they They were very straightforward with me, tried to sell me the bumper to bumper coverage but I declined. While they didn't agree with my decision, they did respect it. More

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Used car purchase I wanted to buy from Grand because I have heard of the great service and overall buying experience especially with Kiril via Chitown subarus (Grand sh I wanted to buy from Grand because I have heard of the great service and overall buying experience especially with Kiril via Chitown subarus (Grand should consider giving that group a discount!) He was very helpful and got me the answers to any of my questions. He was truly a pleasure to do business with! More

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Great Experience Everyone we came in contact with was very friendly , That day we went to a couple of dealerships and at the end of the day we came back because this d Everyone we came in contact with was very friendly , That day we went to a couple of dealerships and at the end of the day we came back because this dealership is the best. They worked hard to get my financing approved, they even stayed after closing time to make sure that we have everything done. Never did I feel any pressure, it was like working with friends. Car buying can be very stressful, but our experience was fantastic! More

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Good Service We received help from Kiril Velkov in looking for a Subaru Outback. He knew a lot about Subaru's, gave us the information we needed to purchase one We received help from Kiril Velkov in looking for a Subaru Outback. He knew a lot about Subaru's, gave us the information we needed to purchase one. More

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Great buying experience!!! Great buying experience. No pressure in making my decision which was very important to me. Staff is very knowledgable about the product and answered Great buying experience. No pressure in making my decision which was very important to me. Staff is very knowledgable about the product and answered the technical questions I had. Thank you very much Kiril and Grand Subaru. Highly recommended. More

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New car experience Excellent place, excellent people. I bought a new Subaru Outback 2016 and had nothing but good experience. I worked with Kiril who was patient, friend Excellent place, excellent people. I bought a new Subaru Outback 2016 and had nothing but good experience. I worked with Kiril who was patient, friendly, and personable. Everything was done on my time during my purchase. Kiril supplied me with all the information I needed and was readily available by phone for any questions. More

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Very Pleasurable experience Kiril is a great guy ! He was quick to respond to all of my messages and answered all of my questions and concerns. I couldn't be happier with my expe Kiril is a great guy ! He was quick to respond to all of my messages and answered all of my questions and concerns. I couldn't be happier with my experience at Grand and with Kiril. I was very happy with the out come of this experience, I have already recommended Kiril to all of my friends and family. He since then has followed up with us and our car which shows that he is a caring salesmen and wants to make sure that we are satisfied with our purchase, with which we are ! More

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Definitely recommend! 10 out of 10 Hello everyone, my name is Stan. I recently purchased my first Subaru. It is a beautiful white 2016 WRX/STi with a gorgeous wing on the back that make Hello everyone, my name is Stan. I recently purchased my first Subaru. It is a beautiful white 2016 WRX/STi with a gorgeous wing on the back that makes it stand out from the crowd! It all started back in August when as I was looking to replace my car at that time, as the lease on it was going to be due pretty soon. So as I always do when that time comes, I started to look around for the best bang for my buck. I did have Subaru in my mind, as some of my friends have Subaru vehicles, and all of them are beyond happy with their choice they made. So I decided to look it up. Went online on the configuration screen (build your own) and selected all the options I would need in the STi, and was pleasantly surprised that I am not going to have to empty my bank account in order to get one. I submitted a request for an agent to contact me at their earliest convenience. Grand Subaru was listed as the closest dealer near my location, and Kiril called me shortly after I put my information in the configurator. It was a pleasant conversation, and there was not a hint of him trying to push me, or simply trying sell me a car just because he needed the extra sale in his ledger. We set up an appointment right away and looked at the options available for the STi. Needless to say, I was very pleased at how easily the whole process really was. I had questions – Kiril had the answers. That’s it! This is the exact experience I am looking for, whenever I am in the market to buy anything. And because this was a very big deal (it is a car after all), I was very pleasantly surprised, that sales people like Kiril even exist. He was upfront about everything that could have possibly happen down the road, so I could be prepared for it (it never did, thankfully, but nevertheless). I left the dealership extremely satisfied, and was holding my factory order form in my hand, smiling from ear to ear, and eager to get my car off the lot. What I wasn’t expecting however, was the fact that the car took only 2 months to arrive, and Kiril said it would take 3. I was thoroughly impressed! I have to be honest – I was expecting it to take closer to 4 months, not 2. Of course, once the moment to sign the documents and for me to “fly off” with my winged car, there were no surprises whatsoever, as Kiril kept me updated with every single detail along the way. This is the best experience I have had when it come to buying a car so far! Period! I will make sure to recommend Grand Subaru and Kiril to anyone looking to buy a new car. First oil change was also a breeze and was over with before I knew it. While I was waiting in the waiting area, Kiril saw me, and recognized me by name. Mind you this is a month later! And as the title says 10 out of 10 – excellent experience! I can honestly say I am impressed! Thank you Grand Subaru! Thank you Kiril! More

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2012 Subaru WRX STI Purchace I had my eye on purchasing an STI hatchback for awhile but couldn't quite find the right dealer to go to. Luckily a few popped up at Grand Subaru sin I had my eye on purchasing an STI hatchback for awhile but couldn't quite find the right dealer to go to. Luckily a few popped up at Grand Subaru since I have been in desperate need for a car. Walked into Grand Subaru and spoke w/ Kiril and spent a good hour talking about Subaru performance parts, past history with other cars, and everything in between. Really friendly dealer, well knowledgeable and made you feel very comfortable. I am very happy with the purchase of my '12 Satin White Pearl STI hatch. First turbo charged & AWD car I've purchased, and I've gotta say I don't regret it at all. Thanks for sharing your experience Kiril as well as your great customer service. James B. More

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