Kodie Mercer
Kodie Mercer at Lake City GMC

Kodie Mercer | Page 2

Service

Lake City GMC

508 E Duval St
Lake City, FL 32055

4.8
82 Reviews
4.8

82 Reviews

Write a Review

82 Reviews of Kodie Mercer

July 31, 2026

Dealership Rating
Employee Rating

Walked in and talked to Mitch and he put the computer on my car. Agreed to fix the problem at no cost to me. Appointment day was great friendly people in the shop and had my car back to me within a few hour More

by TERESA88INGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Lake City GMC responded

Teresa, thank you for sharing your experience with Mitch and the service team. We are glad the concern was resolved and your appointment went smoothly. We appreciate your trust in Lake City GMC.

July 12, 2026

Dealership Rating
Employee Rating

I was very pleased with the service that I received on my vehicle, the time was was adequately appreciated, I had my oil change in a reasonable manner. More

by LINDA516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet, Dave Polvere

Oct 19, 2026

Lake City GMC responded

Linda, thank you for choosing Lake City GMC for your oil change. We are glad the team respected your time and provided service you were pleased with. We appreciate your business.

Oct 19, 2026

LINDA516 responded

Thanks so much for the response, I was very pleased with the service on my vehicle.

July 08, 2026

Dealership Rating
Employee Rating

The dealership was friendly and nice to work with. I needed some extra work oil change, and they were able to fit it in and was very helpful. More

by DAVIDC5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet, Dave Polvere

Oct 19, 2026

Lake City GMC responded

David, thank you for your feedback! We are glad the team could accommodate the additional service you needed and make your visit pleasant. We appreciate your business.

July 03, 2026

Dealership Rating
Employee Rating

Lake City GMC provides wonderful customer service to their customers and I would never take my vehicle to anyone but Mitch Ronsonet and his associates. More

by LESLIEANNRONSONET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet, Dave Polvere

Oct 19, 2026

Lake City GMC responded

Leslie, thank you for your confidence in Mitch and the service team. We are glad their care has earned your loyalty. We appreciate you continuing to choose Lake City GMC.

June 23, 2026

Dealership Rating
Employee Rating

Always perfect service. Small touch is always taken care of like it was rainy so they made sure I was parked under shelter so when I picked up, I didn’t have to get wet. More

by KGRINKOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet, Dave Polvere

Oct 19, 2026

Lake City GMC responded

Thank you for noticing the small details! We are glad the team made pickup easier in the rain and helped you feel well cared for. We appreciate your continued business.

June 16, 2026

Dealership Rating
Employee Rating

Came in for scheduled oil change at 73K miles which we did every 5K miles 2021 GMC SIERRA. Left dealership drove 200 miles amd motor blew up? Had to stop in Swainesboro, Ga purchase new vehicle. Will n More

by CHERYLROBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mitch Ronsonet, Dave Polvere

Oct 19, 2026

Lake City GMC responded

Cheryl, we are sorry to hear about the breakdown and the disruption to your trip. We appreciate you recognizing the courtesy of our staff, and we understand your concerns about what happened after the visit. Please contact our service manager directly to discuss the service history and your concerns.

June 09, 2026

Dealership Rating
Employee Rating

Very courteous personnel who worked to make sure I was satisfied with the work required. More

by WRPEACOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Polvere

Oct 19, 2026

Lake City GMC responded

Thank you for your feedback! We are pleased our courteous team took the time to make sure you were satisfied with the service. We appreciate you choosing Lake City GMC.

April 05, 2026

Dealership Rating
Employee Rating

Everyone tried to help and got my GPS back to working and now I can get around and Lake City and Live Oak without much trouble. Thank you. More

by 266VINCE
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet, Charlene Britt, Dave Polvere , Helping service is what we need and this place will give them and I’m happy with my GMC

Oct 19, 2026

Lake City GMC responded

Vince, thank you for sharing your experience! We are glad the team helped get your navigation working again. We appreciate your trust in Lake City GMC.

February 11, 2026

Dealership Rating
Employee Rating

Their word is not worth 2 cents. Lie. Lie i will never do business with them ever again. More

by larrylm70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mitch Ronsonet

Oct 19, 2026

Lake City GMC responded

Larry, we are sorry that your experience left you feeling unable to trust our team. Please contact our general manager directly if you would like to explain what happened. We appreciate the opportunity to understand your concerns.

January 16, 2026

Dealership Rating
Employee Rating

The guys are always super helpful and very friendly when I come in. We like to crack jokes while I’m there waiting it’s great. More

by THOMASBRIAN549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet, Dave Polvere

Oct 19, 2026

Lake City GMC responded

Thomas, thank you for your kind feedback! We are glad the team makes you feel welcome and helps make the wait enjoyable. We appreciate you choosing Lake City GMC.

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