Konstantin Chumak | Page 15

Because of an extremely unpleasant customer service experience at "another" Mercedes Benz dealership, I had strongly considered not purchasing my first Mercedes. I decided to give it another try and experience at "another" Mercedes Benz dealership, I had strongly considered not purchasing my first Mercedes. I decided to give it another try and I made a call to Crown Eurocars. My sales consultant was Mr. Konstantine Chumak. I shared my previous experience with him and he assured me that I would be properly taken care of at Crown. The service I received was nothing short of “FANTASTIC!” Mr. Chumak did everything possible to assist me in choosing the perfect vehicle. I wanted a Mercedes Benz M-Class 350. Mr. Chumak found the “PERFECT” vehicle for me. I can not accurately convey how well I was treated my Konstantine. I did not experience the pressure tactics I previously encountered at “another” dealership and most of all Mr. Chumak made sure that understood each level of the purchasing process. My M-CLASS was cleaned and detailed on the day I took possession of it, however I was most impressed with the fact that Konstantine took the time to demonstrate and explain the outstanding features of my new M-Class. I am extremely pleased with my car buying experience. I highly recommend Crown Eurocars and Konstantine. Thank you Crown and more importantly thank you Konstantine because it was largely due to your professionalism, kindness and patience which made this the BEST car buying experience I have ever had. I will continue to recommend Crown to my family and friends. YOU ALL ARE THE BEST! MH More

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