Kory Groters

Yikes! ! This dealership is unprofessional at best and a total nightmare to do business with 😱👎. I recently purchased a used vehicle from them in March 20 ! This dealership is unprofessional at best and a total nightmare to do business with 😱👎. I recently purchased a used vehicle from them in March 2024, and they totally messed up delivery 🤦‍♀️. I'm so angry. They caused damage to my vehicle during a storm and didn't even tell me! 😡 The delivery drivers damaged their own vehicle too, and they only offered to zip tie mine back together?! 🤯 I paid them over $17k! I called Subaru of America for help, and their customer advocacy department is awesome! They covered the $400 repair at a different Subaru dealer. 🎉 Thank you, SOA! 🙏 Camelback Subaru didn't even apologize for their mess! 😡 Never doing business with them again! 🙅‍♀️ I would love to hear from the Camelback Subaru owner or general manager! More

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Kayden was great. Very knowledgeable of the new vehicle, friendly, very helpful transferring my personal items to the new car. Found all personnel at dealership very c Very knowledgeable of the new vehicle, friendly, very helpful transferring my personal items to the new car. Found all personnel at dealership very customer service oriented. Did feel I received a fair deal on an excellent quality vehicle. More

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Kaden, Anthony (finance), and Bert are gems. Ale (finance) and Cory (sales manager) could really improve their customer service skills. Ale (finance) and Cory (sales manager) could really improve their customer service skills. More

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Staff was excellent!! Not pushy like other dealerships that I have experienced. Jacob and Adam went above and beyond on helping me with my 2021 WRX STI purchase. All around great experience!! I highly re that I have experienced. Jacob and Adam went above and beyond on helping me with my 2021 WRX STI purchase. All around great experience!! I highly recommend these guys if you are interested in a Suburu. More

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Thank you, Kaden! Your dedication, assistance, knowledge, experience and commitment to exceptional customer service is the best combination for success. And, the process was fun, too! So glad to have been a experience and commitment to exceptional customer service is the best combination for success. And, the process was fun, too! So glad to have been able to work with you. You have a great team! I appreciate how easy you made the process for me. I am super excited about my 2022 Impreza and where she’s going to take me! More

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Kazuki Hotta has been so amazing! We named our truck after him! Thank you all so much for all of your help! Gilbert was also super awesome! after him! Thank you all so much for all of your help! Gilbert was also super awesome! More

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These are difficult times for car buyers and dealers…. However we were able to negotiate a sale price that was agreeable to both parties… Camelback Subaru is a nice place to do business. The sales repre However we were able to negotiate a sale price that was agreeable to both parties… Camelback Subaru is a nice place to do business. The sales representative Kaden was friendly and courteous… Alan Miler More

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Poor customer experience! Emailed, texted and called upfront and made an appointment for test drive. When we arrived they were ill prepared for our appointment. Took over 30 minutes before test drive a upfront and made an appointment for test drive. When we arrived they were ill prepared for our appointment. Took over 30 minutes before test drive and the 1st car looked like it had just come off a junk yard lot! Clearly had been in an accident. When we did find an acceptable car, they tried to justify charging 3k over fair market price. When we explained we would not pay the exorbitant price, the sales Manager Kory outright lied stating it wouldn't meet a bank loan minimum (we had trade in that offset cost of car)... not first time caught him in a lie. Additionally, the "optional" charges of almost $3k that were not optional at all as they had already been added to the car. Shameful practices. We were ready to buy but due to the sales mgrs arrogance and overpricing we went across the road to another dealership and ended up buying a brand new car. More

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We just can't put into words how nice it was doing business at Camelback Subaru. If we could mark a hundred stars we would. It was a totally a GREAT experience doing business there. Absolutely no pres business at Camelback Subaru. If we could mark a hundred stars we would. It was a totally a GREAT experience doing business there. Absolutely no pressure just more than willing to earn our business. I especially want to give a big thank you to Kaden Nguyen what a super nice young man. He knew the product and was very patient with us and really worked hard to gain our business, thank you Kaden. We definitely would recommend him to any one. Another big shout out goes to Kory Groters (sales director) he made the deal happen for us, thank you Kory. In closing anyone looking for a new Subaru please go to Camelback Subaru, you won't be disappointed. More

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Configured deal online for a specific car. Shared numerous text, emails and even a phone call with the sales manager and salesman. Made it very clear I was only interested in that particular car. Dro numerous text, emails and even a phone call with the sales manager and salesman. Made it very clear I was only interested in that particular car. Drove an hour round trip to get there and find out they didn’t have it. Apparently the shady car salesman is alive and well in Arizona! More

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