Larry and the rest of the team showed up when I needed
them the most. Not only were they able to find me a vehicle, they assisted with transportation in the meantime. I cannot say enough good things about
them the most. Not only were they able to find me a vehicle, they assisted with transportation in the meantime. I cannot say enough good things about them and will always reach out to them in the future.
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by dustyn_bond
Peanut did great, thank you guys for the best experience
and service ever, will refer friends and family
and service ever, will refer friends and family
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by Gt68659
Ty was a great help with this vehicle purchase and very
informative would advise anyone to come here
informative would advise anyone to come here
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by leethaodb8
Awesome service and to work with!
Always will come to you guys for a vehicle.
Always will come to you guys for a vehicle.
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by nanaredbunten
Tyjuan was very helpful and knowledgeable of product I
would recommend anyone here hands down
would recommend anyone here hands down
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by davidwilliams91810
I want to take a moment to sincerely recognize Korey
Hodges at Patriot CDJR. After a very difficult and frustrating experience during my initial purchase, I was left feeling unheard and uncertain about
Hodges at Patriot CDJR. After a very difficult and frustrating experience during my initial purchase, I was left feeling unheard and uncertain about where things stood. Speaking with Korey has been a complete change in direction. From the first conversation, he took the time to truly listen to my concerns, acknowledge the past issues, and work with me in a way that felt genuine and respectful.
Korey has been consistent, responsive, and transparent, giving me the answers I’ve been searching for and restoring a sense of trust that had been lost. For the first time since this process began, I feel like my situation actually matters. I’m not being treated like just another number or transaction, but like a real person whose time, concerns, and experience are valued.
I’m meeting with Korey on Monday to go over my options, and I’m walking into that meeting feeling hopeful instead of stressed, something I didn’t think I would feel again regarding this situation. His professionalism, empathy, and willingness to make things right have made a meaningful difference for me. Thank you, Korey Hodges, for stepping up, communicating clearly, and showing what true customer care looks like.
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by BETTISTYLER0408
Verified Customer
Verified Customer
Jan 06, 2026 -
Patriot CDJR of Tulsa responded
Hi My name is Joseph, and I am one of the managers at the Tulsa Patriot store. I was to say sorry for the experience that you had and reach out to you to see if there is anything I can do to turn that 1-star review into a better one. I see that in most areas you gave us at least 3 stars, however, the overall review is a 1-star review. I would like to do what it takes to turn this into a 5-star. I look forward to hearing from you soon!!!
Jan 06, 2026 -
BETTISTYLER0408 responded
I’m honestly not sure what more you could do at this point. No offense to you at all. I genuinely feel sorry that you’ve had to spend your time reaching out to me regarding an issue that was never your responsibility to begin with.
To summarize the situation clearly:
I purchased a truck from Ben and was told the price was $12,888 but in the office turned to almost $22,000 and I know you cant do anything about the price but with Ben, I was in constant contact with him regarding issues that arose almost immediately. I reported the problem on day two of owning the truck, yet communication was extremely delayed. It took approximately six days before I received a response. During that time, I also sent an email to Austin Taylor, which was never acknowledged or responded to.
Once Ben finally responded, the matter was turned over to Jared in the service department. A tow was sent to pick up the truck, but there was very little communication about what was actually happening. I wasn’t informed of the situation until I physically showed up at the shop. At that point, I was told nothing could be done due to a transmission problem.
After that, I met with Lee, and an attempt was made to place me in a different vehicle A (2024 model). I explained that a newer truck was not feasible for me financially. I then asked about a 2016 Chevrolet with 121,000 miles. I was told I could not qualify for that vehicle due to the mileage.
This is where the confusion becomes frustrating: the truck that was sold to me has approximately 157,000 miles, significantly more than the 2016 Chevrolet I was denied financing for, and for the trade. No one has been able to clearly explain why I could not be financed for the 2016 truck other than “because of the miles,” which does not make sense given the higher mileage of the vehicle I did qualify for.
At this point, the lack of communication, consistency, and clarity throughout this entire process has been extremely disappointing and confusing. I’m simply trying to understand how this situation was handled the way it was and what, if anything, can be done to make it right.
Thank you for taking the time to read this. I appreciate any clarity or resolution you can provide.
Sincerely,
Tyler Bettis