Dealership Experience
5 mos
7 Reviews
Write a Review7 Reviews of Ramses Rodelo
April 25, 2024
Speedy, efficient, and easy customer service! ! Going the exact car I was looking for, and had it in, in 3 days and that was including weekend. ! Going the exact car I was looking for, and had it in, in 3 days and that was including weekend. More
Other Employees Tagged: Ryan Kallam
April 02, 2024
My experience at patriot motor was a great experience. The people was very polite and friendly. The people was very polite and friendly. More
Other Employees Tagged: Ryan Kallam, Jake Adams , Austin Jeffries
March 22, 2024
Dealer went above and beyond to be sure I was given top notch treatment. They did everything possible to make things right. notch treatment. They did everything possible to make things right. More
Other Employees Tagged: Brian Creed , Blake
March 20, 2024
It was a pleasure to deal with Patriot. Will likely by my next vehicle from them. Will likely by my next vehicle from them. More
Other Employees Tagged: Ryan Kallam , Austin Jeffries
March 17, 2024
Logan and Pablo worked until they got me into a vehicle and it took them awhile to get it done but they didn’t stop until they got me into what I wanted. and it took them awhile to get it done but they didn’t stop until they got me into what I wanted. More
Other Employees Tagged: Logan Potts, Austin Taylor, Pablo Flores
March 06, 2024
Where to begin with this. .... First off I'll give credit where it's due. The tech who wanted to hang on to it over the weekend to be able to finish the job to his satisfacti .... First off I'll give credit where it's due. The tech who wanted to hang on to it over the weekend to be able to finish the job to his satisfaction. Thank you! Here's where it starts to get a little ugly. I don't know if I was sold something that had some band-aids on it or what has been someone's problem child. I've had it in my possession for two days and it's no longer drivable. It stalled twice on the way, and then repeatedly the following day. I'm glad I was able to get it home. If I'm asked to bring it back to Tulsa, I'm not paying for that tow, and there's going to be some conversating going on. I can't do anything about getting it fixed till Portfolio has their copy of the warranty contract. I've been reaching out about getting that done and getting no where. The mailbox I keep getting sent to is full, can't leave a message. Aside from an known issue there was nothing wrong with it when I test drove it. Now this. A lemon? Your communication sucks. I had to talk to at least two different people just to find out that I was able to come get the Jeep. It was almost like pulling teeth. So I've got a car with a CEL after two day, miss firing like crazy, code P0300 and I can't talk to anybody so far. Next time I call I'm going to be wanting a manager and someone who can take steps to help rectify this situation. Ramses has a text with a picture of my code reader, said "I'll let someone know". So far crickets. Not even a week after I signed papers and I might as well be on a desert island. Please don't leave me wishing I'd bought a 4Runner instead. More
Other Employees Tagged: Brian Creed, Kellen Dickens , Matt Clark