Kory Lambert

The actual oil change was great, but I waited for over 2. 5 hrs when I was told 90min. No one came and told me they were behind or running late. If they are short staffed I would have rather brought my car in 5 hrs when I was told 90min. No one came and told me they were behind or running late. If they are short staffed I would have rather brought my car in for a later appointment or would have gone home if I knew it would take that long. Overall, poor communication. More

by lizpricco Verified Customer Verified Customer

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They did a very nice job with my oil change, ture rotation and inspection. Everyone is very professional. rotation and inspection. Everyone is very professional. More

by chabnliso Verified Customer Verified Customer

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Too much finger-pointing and not enough customer service. Service tells me they don’t have to answer and I have to go talk to sales. Sales tells me they don’t have the answer and I have to go talk to finance Service tells me they don’t have to answer and I have to go talk to sales. Sales tells me they don’t have the answer and I have to go talk to finance. As a customer, when I walk in the door, I should be working with one cohesive Nissan team. That’s not what’s happening at Gordie Boucher Nissan. More

by MIKEEMITCH23 Verified Customer Verified Customer

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We received exceptional customer service from Scott Foote as well as the Finance person and other personnel were cordial and friendly. Scott is an exceptional person that makes him a great sales person as well as the Finance person and other personnel were cordial and friendly. Scott is an exceptional person that makes him a great sales person More

by GUMIENY.TERI Verified Customer Verified Customer

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Kory was extremely personable and helpful. He makes sure to keep his customers in the loop with each step. You can tell he truly cares about his customers and their time, working hard to answe He makes sure to keep his customers in the loop with each step. You can tell he truly cares about his customers and their time, working hard to answer questions and problem solve. He’s earned a lifelong customer. More

by MARIAHGRYZKEWICZ Verified Customer Verified Customer

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Drop off was easy, the repair was Duke quickly and I was able to shuttle back to work; good experience! able to shuttle back to work; good experience! More

by renar2390 Verified Customer Verified Customer

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The sales department made the process easy and a smooth transition if was too to it again I would I would come back. transition if was too to it again I would I would come back. More

by msagr Verified Customer Verified Customer

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The entire time my service technician was working on my car. He was in conversation with other mechanics and other people passing by. The oil change and tire rotation literally took about a half hour longe car. He was in conversation with other mechanics and other people passing by. The oil change and tire rotation literally took about a half hour longer because of how many times my mechanic would stop and just engage in conversation with the mechanic next to them. You literally have a window where you can view the mechanics and they still feel that that it’s OK to chat with other people while your car is being worked on. After getting back in my car, the radio station was changed from a.m. to FM rock channel. My seat position was changed, and my main display on my dashboard was changed. Why would you change somebody’s radio station. Why is that so important for 10 minute Test drive, especially if you are taking it for a test drive and trying to listen to the vehicle. The first oil change you did a year ago, I went home with the vehicle and found an oil puddle underneath my truck on a brand new concrete garage floor. Now I am seeing leak spots on my garage floor. I can no longer take my car to your dealership as I don’t think you are truly focused and providing the best experience. This is a 2024 Nissan should not have any leaks other than air-conditioning water vapor. At this point, I don’t feel comfortable taking it back there for you to even investigate what’s leaking. More

by Anbarnes1 Verified Customer Verified Customer

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I was greeted promptly. They were able to complete my oil change and tire rotation quickly and accurately. They were able to complete my oil change and tire rotation quickly and accurately. More

by MACY.VERHEIN Verified Customer Verified Customer

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I was told that they were running late and my oil change would be closer to 90 minutes. It was more than 90 minutes before I saw my car being serviced. I did appreciate Kory giving me a discount for the lon would be closer to 90 minutes. It was more than 90 minutes before I saw my car being serviced. I did appreciate Kory giving me a discount for the long wait. More

by TKACZMAREK1 Verified Customer Verified Customer

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