Koushi Momtazian | Page 9

Knowing the on going specials Without Mike telling me about new specials I would not have walked away with my new car. Answering my questions and being patient when we just chatted Without Mike telling me about new specials I would not have walked away with my new car. Answering my questions and being patient when we just chatted made the difference in my final decision. More

Report | Print

Only went Looking Salesman was very patient. The only thing we didn’t discuss was Tinted Windows A must in AZ. The test drive was very informative. I think I would hav Salesman was very patient. The only thing we didn’t discuss was Tinted Windows A must in AZ. The test drive was very informative. I think I would have questioned the window tint if I would’ve test drove the vehicle I purchased. More

Report | Print

Very helpful and I would recommend them to anyone I would recommend them to anyone looking to buy or service there vehicle. I have purchased 3 vehicles in the last 2 years from them. I would recommend them to anyone looking to buy or service there vehicle. I have purchased 3 vehicles in the last 2 years from them. More

Report | Print

Awesome Adrian Adrian is a great salesperson and is top notch on his product knowledge. He had all the answers for all my questions. When I have a friend or family l Adrian is a great salesperson and is top notch on his product knowledge. He had all the answers for all my questions. When I have a friend or family looking for a new or used car Adrian will be my guy! There is a great selection of used cars and they all look great. More

Report | Print

Excellent service We purchased a new Honda Accord at Honda of Superstition springs. We worked with One of their sales manager Koushi! We had an excellent experience wor We purchased a new Honda Accord at Honda of Superstition springs. We worked with One of their sales manager Koushi! We had an excellent experience working with him! More

Report | Print

Straightforward sales staff Koushi and his team were great to work with, my wife and me had a very Pleasant experience buying our 2018 Honda Odyssey from superstitious spri Koushi and his team were great to work with, my wife and me had a very Pleasant experience buying our 2018 Honda Odyssey from superstitious spring Honda. Sales was efficient and in a timely matter. Thank you for your great work! More

Report | Print

SOLD US A PREVIOUSLY TOTALED CAR WITHOUT DISCLOSING ON CARFA X. Was even a "Certified Pre Owned". We just went in to trade in our old accord for a new one. Surprisingly the other honda dealer showed us a Carfax X. Was even a "Certified Pre Owned". We just went in to trade in our old accord for a new one. Surprisingly the other honda dealer showed us a Carfax report that stated this vehicle was a Total Loss in 2009, before we bought it, and only started reporting it in 2013 after we bought it! It did NOT show up as a Total Loss on the Carfax when we bought it used from this Superstition Honda dealer. This was even a Certified Pre Owned and they did not disclose this or show it on the CarFax! The air bags are stated to have deployed and major damage needing towning from the 2009 accident. If trust and safety are your concern, AVOID! We are in contact with the Better Business Bureau and other certain parties about this. More

Report | Print

No one to address my complaint I thought I was having a great car buying experience. I got what I thought was a fair price and the vehicle was almost exactly what I wanted. When I I thought I was having a great car buying experience. I got what I thought was a fair price and the vehicle was almost exactly what I wanted. When I went into finance I was asked if I wanted the warranty. I then asked more questions about the work that had been done to the car. I was given the list of items but I was confused why some of the items that were recommended were not complete. I was told that the car had a new battery, new brakes, etc. I said I still had some concerns but I took the vehicle and decided to call Mike Lacy the next day. I did and I let him know that I wanted to know why the timing belt wasn't replaced when it is a service that should be done before 100000 miles and the car was 93000. He said he would talk to the used car manager. Mike called back and gave me some run around about the human factor in the recommended services. I had my brother who owns a car repair shop talk to Mike and he said a manager would call but never has. I called Mike again and he said someone would get in touch with me and never has. I called the dealership trying to talk to a manager and they put me on the sales answering machine. Not only that, but when I started my car this morning my car said needs new battery. After I was just told they put in a new one! Now I can't trust anything they told me nor can I get in touch with anyone to resolve my issues. They are out to make money but customer service is NOT one of their goals. More

Report | Print

Unprofessional Very disappointing after switching from Tempe Honda. Went with superstition for geographic convenience to our home. Bought two new vehicles in 2016 an Very disappointing after switching from Tempe Honda. Went with superstition for geographic convenience to our home. Bought two new vehicles in 2016 and won't be back. A botched registration transfer from the dealer caused traffic citations for improper registration that were inconvenient and embarrassing. Grrrr.. months later, I was contacted to refinance, scheduled appointment, only to be informed that it was oversight on dealers behalf that I was not eligible. Grrr... when purchasing the vehicles I was persuaded to get paint protection. I called thrice to inquire about procedure on this program. Repeatedly, i was told no appointments accepted and to drop off and pick up same day. The morning I planned to attempt this I was told the same. Upon arrival at the dealership I was asked if I had an appointment. Grrrrr. Then I was told that no one was available to perform the minimal touch ups. UNACCEPTABLE. I had purchased and serviced two vehicles at Tempe Honda with nary a problem. I am bitter that i was duped into switching dealerships. I would rather drive further for quality service where i feel like a valued customer opposed to another sale. More

Report | Print

Supreme Service thanks to Tommy Durante My husband and I have purchased 4 vehicles from Superstition springs Honda and service has always been excellent. However Tommy Durant made my regular My husband and I have purchased 4 vehicles from Superstition springs Honda and service has always been excellent. However Tommy Durant made my regular service even better. He has always been able to listen to my concerns and provide me excellent supreme and genuine service. I would not want to see anyone esle but him for my service. He cares about his customers and that's what really Matters to me. Time and time again he has gone over and above for me to get me the answers I need or provide me the right service. Additionally, our sales experiences there at Superstition Springs Honda have been exceptional which is why we keep returning back there for purchases of new vehicles. The sales people are kind and courteous. Yes there are incentives to sell a car but the sales guys in all my experiences have been outstanding! They listen and work with you to make every car purchase a win win. And they are friendly. I felt like by the end of our vehicle purchases we became friends with the sales and finance staff. I could not say enough to commend the entire staff there at Superstition Springs Honda, more specifically Tommy Durante. More

Report | Print