Kris Bradshaw

I have been coming to this Toyota dealership for five years now. At first when it was not Hall but another named dealerships I first met Josh. I had some difficulty with another service writer and Josh w years now. At first when it was not Hall but another named dealerships I first met Josh. I had some difficulty with another service writer and Josh was brought in to clean up the mess. I must say Josh was a true blessing. He was able to fix what the first writer did and put my mind at ease that my vehicle was in great hands. He was my writer for many years until his recent promotion to Service Manager but he still checks on me when I am in and ensures I am taken care of by his team. Danielle one of the newer writers is a fantastic and amazing addition. I went in and she knew exactly how I liked things and took care of me and my service needs 100%. 10/10 I highly recommend getting your vehicle serviced here and I highly recommend purchasing a car from here. Kris the GM is spectacular! Parts department was on top of making sure the back end of the house had exactly what was needed for my maintenance and recall. Ricky the new parts manager was very attentive as well as insuring my vehicle had the parts needed and was safe. Chrystal was simply awesome to chat with and make a long wait go by faster. The new hire Susan was fun to chat with and she also made the wait shorter. Overall shout out to Josh and his service team, Ricky and his parts team, to the guys in the back too Kris and the entire Toyota team thank you for making this a pleasant experience. Keep up the great work. Returning customer for sure. More

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Disappointed! I purchased a vehicle from Sherry and had it delivered to my house on July 30 of this year. Upon delivery I did not receive any paperwork whatsoever I purchased a vehicle from Sherry and had it delivered to my house on July 30 of this year. Upon delivery I did not receive any paperwork whatsoever except one piece of paper showing that the truck had actually been delivered. The gentleman who delivered it said copies of paperwork would be forwarded to me. After two weeks I still had not received any paperwork and was not able to pay my property taxes until August 29. At that time copies were sent to Sheri Ward. She had the paperwork processed and it was sent to your third-party contractor. I called two weeks ago and spoke with Caitlyn Gonzalez. She said she would contact the third-party contractor find out where they’re at in the process and called me back, she did not. I called her back today and she gave me the same response that she would contact the third-party contractor and call me back. I told her that’s exactly what she told me two weeks ago and that she never bothered to call me back. This morning I was pulled over an issue the citation because my temporary tag has exceeded the 45 days. Before that I have gone to the South Carolina DMV five times just to find out that my truck has still not been registered with Greenville County in South Carolina. This is the first and absolutely the last time I will ever purchase a vehicle either out of state or online. Well I’m sure you and your staff believe you have done everything in your power to have this vehicle registered, I believe it could’ve been done quicker. It also bothers me that Miss Gonzalez had a very laissez-faire attitude toward my $150 ticket this morning. I guess she assumes if I can afford a $70,000 truck I can afford $150 ticket. While Sheri Ward did a great job for me and you (making sure you got your units sold and probably your monthly or quarter bonus from Toyota), the rest of your staff has failed miserably. I would never recommend your company to anyone. More

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Brad was super helpful in teaching me about my new car! I loved the experience at Hall Toyota. Everyone was courteous, and I will definitely be back for future purchases! I loved the experience at Hall Toyota. Everyone was courteous, and I will definitely be back for future purchases! More

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This is a tough time to buy a car, with the shortage. Especially if looking for something specific. I contacted dealers in 3 states, and Hall was by far the easiest to work with. While a few dealers p Especially if looking for something specific. I contacted dealers in 3 states, and Hall was by far the easiest to work with. While a few dealers put me on a list, Hall was able to obtain the exact car I wanted in roughly a month. They even delivered the car to me 100 miles from the dealership. Worked with Brad mainly, with help early on from Melissa. Kris and Shannon also helped get the deal across the finish line More

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I was amazed by the GREAT management! Kris Bradshaw was so knowledgeable and helped us from the beginning of our journey to buy a new vehicle until the keys were given to us! His staff Kris Bradshaw was so knowledgeable and helped us from the beginning of our journey to buy a new vehicle until the keys were given to us! His staff was also great and helped us too. You have an Awesome team working at this dealership! More

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Hi Kris, this is Mary Bechstein. I was in there yesterday to have my car serviced Jan. 15th, and it was so great to see that Josh is still head of the Service Department. He definitely cares about the custom to have my car serviced Jan. 15th, and it was so great to see that Josh is still head of the Service Department. He definitely cares about the customers!!! He always lets his customers know how important they are to Hall Toyota. He is so friendly, knowledgeable, and best customer service I have ever seen at any business ever! I have bought all my cars there, and one main reason is Josh!!! He has really made a huge difference in the Service Department. I sure hope he gets credit for the great work he has done to turn the department around for the better. The sales department could use a Manager like him because the difference he has made in Service is apparent to all the customers I have talk to! I want you to know Hall Toyota will continue to grow, and be great with Josh there. I also thank you for your hard work, and great customer Service you have given to me !! Keep up the great work for Hall Toyota. Mary Bechstein More

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I purchased a used Tundra and was super happy with the sales and management team. Thanks to Sheri White who got me out of there in a timely fashion and made sure I got the best deal! sales and management team. Thanks to Sheri White who got me out of there in a timely fashion and made sure I got the best deal! More

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I have been waiting for my tags for almost 60 days, My temp has been expired and i got a ticket from the state police. I cant drive my vehicle at all now. I talked to the title people 3 weeks ago and they temp has been expired and i got a ticket from the state police. I cant drive my vehicle at all now. I talked to the title people 3 weeks ago and they blame DMV in delaware. I talked to the GM this week and he blames the DMV in Delaware. NOBODY wants to lift a ringer to help me solve this problem. They just want to deflect ths issue somewhere else. I was at Delaware DMV yesterday and they told me if I had more information that they could help me out . I called the dealer again and now i get no response. the sign of a good company is that when they have an issue with a customer that they step up and do anything they can for fix the problem. I have a buyer for this vehicle and I cant sell with no registration . This has now cost me over $3000 in value for the vehicle. I tried to contact them requesting this info and I get crickets. More

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Hello My daughter purchased her first vehicle from you Hello My daughter purchased her first vehicle from you all last week. She's happy with her car, but I am very setup over the fact she was not given Hello My daughter purchased her first vehicle from you all last week. She's happy with her car, but I am very setup over the fact she was not given a second key with her purchase. She was told the key was missed placed at first _ that went quickly to they didn't have another set for the car. I was told by the General Manager which now I see was someone just saying they were you, that there is no funds to make customer an extra key & if they had made her one the price of her would had been more. I am very much upset concerning this key especially this was her first purchase & to be taken over a key is very upsetting. I even asked if possible they coukd contact previous owner, since she was told the car had just been traded in , if by chance they still had another set. Instead I was told that most people only have one set of keys when they trade in their car. Then repeatedly told there is no funds to make an extra key & in so many words they didn't care. Very upset Mom More

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Kris was great and made a smooth easy process for the deal. Lee is a great salesman to work with. They are both top of line as far as professionalism and understanding. They aren't pushy and they will li deal. Lee is a great salesman to work with. They are both top of line as far as professionalism and understanding. They aren't pushy and they will listen to you and do what they can to meet you at a common ground. This is my first toyota purchase and they definitely made a lasting impression and great welcome to the Toyota family. Thank you guys for everything!!! More

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