Kris Cossairt
Kris Cossairt at Grote Mitsubishi

Kris Cossairt | Page 6

General Manager

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

4.3
64 Reviews

I have been in the car business for 12 years and was a finance manager for 8 years here at Grote Automotive. I enjoy the outdoors and spend my weekends driving cars or boating with my family. I look forward to assisting you in helping you get vehicle financing that best suits your needs.

4.3

64 Reviews

Write a Review

Dealership Experience

13 yrs, 8 mos

Industry Experience

22 yrs

64 Reviews of Kris Cossairt

February 11, 2015

Dealership Rating

Easy to Work With Grote was able to get me approved, in the car I needed and within the price range I wanted to be. My credit was not stellar so I was very pleased with More

by katiefwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 20, 2015

Dealership Rating

Wonderful experience I have bought 2 vehicles from Grote. Each time they've found me exactly what my family needs and helped keep the payment within budget. I would rec More

by Happy Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Baker

January 20, 2015

Dealership Rating

grote is the best I was in a really bad car accident and my car was totaled and grote went above and beyond to get me into a new vehicle. Jim, dan, and kris fought with More

by slove3189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Roberts

January 19, 2015

Dealership Rating

Great place to purchase a vehicle Very happy with my salesman Marc Ramsey , really looking out for my best interest from start to finish. Thanks again for your hard work and I will ret More

by jbake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Ramsey

January 19, 2015

Dealership Rating

very helpful friendly crew Always very helpful and concerned. Josh and Mark both were good about helping find the right car. Fred and Kim made sure we were taking care of. Patr More

by Grote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Grote , Kim Baker, Patrick Lyons, Marc Ramsey

January 19, 2015

Dealership Rating

Awesome all but paper work!! Troy was awesome! He was easy to work with and reasonable. We had a great experience minus the paper work. We live an hour away. Why they didn't have More

by TLIEMCHANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 06, 2014

Dealership Rating

Great Place!!!!! First time buying a car. I love this place!!!!!! everywhere I went would turn me down but not this place. Thank you guys so much. I love my SUV!!!!!! More

by RobinAnn88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 03, 2014

Dealership Rating

service with a smile Got my first car loan through grote auto. Had a few issues with my vehicle. The Grote auto staff was very eager to adress and fix the issues to send More

by mbeeks25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Lyons, Jim Roberts

Nov 10, 2014

Grote Mitsubishi responded

hello, was wondering if we still had to do something to get a positive satisfied on dealer rater? I thought we took care of your issues? if so could you please put a satisfied

Nov 10, 2014

Grote Mitsubishi responded

ok....call service and we will put in a battery for you.....when you come in I can fill your gas tank up, so come in as empty as possible. will that help?? My name is Jim Roberts

Nov 10, 2014

Grote Mitsubishi responded

sure that works for us also...I can give you 2 $25 cards= $50 in gas. ok?

Nov 10, 2014

Grote Mitsubishi responded

he will, you just need to call him and set up the time.

Nov 10, 2014

mbeeks25 responded

Hello. No I was told by Brian brothers on one of my many visits that he would re imburse me for my fuel costs that was comming out of MY POCKET to return to the dealer 4 separate times for repairs, that should have been addressed before my vehicle was even up for sale. I was told that all the vehicles undergo a 27 point inspection. This was obviously not true for my vehicle. A 27 point inspection would have found the issues that I had to deal with once I put gases this vehicle. Such as 2 bent rims, bad brakes and rotors a bad fire, no tail pipe on the muffler, oil needing changed and a bad battery. After my 3rd visit, I hadmy local dealer do an oil. Hange and inspection. It showed I had a bad battery. I tried to contact Brian about this but he would not return my phone calls, my voicemails that I had to leave because the front desk ignored my request for an email address. Mr Lyons was the only one who would respond so he became the go between. He said Brian said they will not replace the battery and never responded to my inquiry about how they planned to. Compensate my gas like HE said they would for my trouble. I now have to drive around toting my jump box incase my battery just decides to stop working. You have stolen my joys of buying a "new" car. I should not have to worry about my vehicle leaving me stranded when I have not even had it a month yet. You should not sell cars that have bad batteries or this many issues. I did not expect thisfrom frot Wayne's #2 car dealer, the dealer for the people. I expected to get a good car that I could enjoy and show off and be excited about but instead I get more stress because he car may not start tomorrow. So in order for me to change my review andmake it positive, I need what I was promised, compensation for my fuel costs, and good battery. That should have been in this vehicle from day one. om.

Nov 10, 2014

mbeeks25 responded

Yes that would be fantastic! Thank you I will call and make an appointment tomorrow with the service department

Nov 10, 2014

mbeeks25 responded

I keep my vehicle as full as possible specially with these gas prices being low. In order for me to come in empty it will take about a wk and a half or I will have to try to figure out how to syfin gas out of the car. If there is any way you could just give me a gas card for maybe bp that would be more ideal for me

Nov 10, 2014

mbeeks25 responded

Yes that will be just fine thank you. Will Patrick be there to change the battery for me this wk? I've had such a wonderful experience with him. He's very patient and he is a familiar face for me when returning to your service department.

Nov 11, 2014

mbeeks25 responded

I scheduled for this afternoon. Do I need to speak to.u or will u leave the gas cards with Patrick? Thanks

September 21, 2014

Dealership Rating

Easy buying experience This was our 3rd vehicle we've bought here---haven't had a problem yet. Great customer experience from when you walk in the front door. No pressure fr More

by rmgcomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Pequignot

April 28, 2014

Dealership Rating

Fast and Friendly! Grote Automotive has the friendliest car dealership I have ever been too. They worked very hard to get me in a newer to me car. Brenda was very helpfu More

by Jenise14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Grote , Kim Baker

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