Kris Daniels | Page 2

I would give your service team 10 stars if the option was available! I bought my 2022 Subaru Outback from St. Cloud, but I live in Duluth. On Friday I had an appointment in St. Cloud. Right before I got t available! I bought my 2022 Subaru Outback from St. Cloud, but I live in Duluth. On Friday I had an appointment in St. Cloud. Right before I got to the Target on 23, my "eye sight" and "check engine" warning came on...(so much for my favorite stop at Gopher!!!)...Not knowing what any of these warnings meant or if I should continue driving it, I was a bit panicked!! I put St. Cloud Subaru into my Maps and headed there right away! MAN... your people are AWESOME!! They told me to drive right in and they would figure out what was going on....LOL...they obviously sensed my "panic" because they told me to go into the waiting room and have some treats and coffee and then come back into the service check in area and they would talk to me when I was ready! When I got back they said they were going to run a diagnostic on it...1-1 1/2 hours and then they would know more...I called my sister who lives in St. Cloud and she came and picked me up...within an hour they called to tell me that they figured out the problem and that an oxygen sensor was to blame! They had it fixed within an hour and called to let me know! I picked it up and they were fabulous...even looked up my warranty and told me all about it! I wish I would have written down everyone's name because EVERYONE that day was beyond fabulous! I do remember Chris at the end and a super friendly retired policeman! Thank you again!!! More

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I was greatly impressed with the level of customer service at this dealership. I’d happily recommend it to family and friends. service at this dealership. I’d happily recommend it to family and friends. More

by jrloveland Verified Customer Verified Customer

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Really easy to work with this dealership. The buying process was quick and easy to complete. The buying process was quick and easy to complete. More

by kimberlystarz Verified Customer Verified Customer

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The service during my oil changes is always top notch. The explanation and speed of an oil changes are above average. I feel like royalty! The explanation and speed of an oil changes are above average. I feel like royalty! More

by ingiesara Verified Customer Verified Customer

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It was easy to check in and get the service started and it was quick and they reset a light. it was quick and they reset a light. More

by toddseltun Verified Customer Verified Customer

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Subaru Fan big time. Excellent service. This was a big service at 30k miles. Love the dealership and the service department. Everyone is so professional. Excellent service. This was a big service at 30k miles. Love the dealership and the service department. Everyone is so professional. More

by mdanielsz Verified Customer Verified Customer

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Brady was a great salesperson and helped us find the perfect car. Trevor in finance was great as well. Making this a joyful experience. perfect car. Trevor in finance was great as well. Making this a joyful experience. More

by thomaslivesay3 Verified Customer Verified Customer

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I came in to have my recall on my car taken Care of, very efficient! Thank you!👍 very efficient! Thank you!👍 More

by LYNNWENZEL1234 Verified Customer Verified Customer

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Excellent service from beginning to end. Very thorough and friendly staff. All the work completed in a timely manner. Very thorough and friendly staff. All the work completed in a timely manner. More

by Jim Verified Customer Verified Customer

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Always very friendly, informative and communication is wonderful. I come in for what is needed and never leave with a list of things I need done. wonderful. I come in for what is needed and never leave with a list of things I need done. More

by kferbs Verified Customer Verified Customer

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