Kris Fox | Page 5

2013 Sequoia Limited Purchased a used certified sequoia a few days again. I felt pricing and value was ok and believe there was more room but decided not to expend more t Purchased a used certified sequoia a few days again. I felt pricing and value was ok and believe there was more room but decided not to expend more time and energy due to their fabulous service department. Who says a service department can't influence says is wrong. I've been brining my vehicles here for over 15 years and I've never had a bad experience or felt they didn't take care of me. The Financing dept was also fun to work with. Thank you John. Now for the bad. After paying over $44k for a vehicle you would at least expect a clean one and I was disappointed. I am not even talking about being picky. The entire bottom side of the driver inside door panel was covered in what appeared to be dirt and dust like it was driven through mud. Kris offered to clean it but what the vehicle needed was a detailing job based on the other areas that needed to be cleaned.. It was disappointing to see this because I know the team is capable of going the extra mile to make the entire buying experience more enjoyable. Everyone is entitled to a bad day and they missed it on this one. More

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very good deals I bought a certified pre-owned SUV from Rudy Luther Toyota. I did a lot of research before, and this was the best price I could find for what I was lo I bought a certified pre-owned SUV from Rudy Luther Toyota. I did a lot of research before, and this was the best price I could find for what I was looking for. The customer service was excellent, very friendly and efficient. I would definitely recommend this dealership. More

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No pressure. Stress free buying experience! I just bought a Certified Used vehicle at this dealership and it was my first time ever buying a car by myself (without my parents). I was extremely I just bought a Certified Used vehicle at this dealership and it was my first time ever buying a car by myself (without my parents). I was extremely pleased at how truly friendly everyone was. Everyone there Sales and Finance folks treated me like a friend/family. Kris Fox was great to work with. It was nice to work with someone younger/hip. He was also not intimidating like a lot of sales guys are. I highly recommend working with Kris Fox! They took me seriously and didn't treat me less because I was buying a used vehicle and not a new one (I visited another dealership and was treated like I was bothering them with my "cheap" purchase and I wasn't worth their time). That's not the case here at all! I was treated great and there was no trickery at all and everything was clear and concise and to the point and NO PRESSURE at all. I loved buying a vehicle here and I would definitely come back in the future to purchase. I would also highly recommend them to anyone. More

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impressive staff This is my first car from here. We recently took on 3 foster kids and are now adopting them. The team here patiently waited for us to make the purchas This is my first car from here. We recently took on 3 foster kids and are now adopting them. The team here patiently waited for us to make the purchase. There is some small issues to resolve with our CPO Sienna, but they are accommodating us way more than I expected! Any further purchases will be made here! More

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A New "Used" Car After totaling my 2010 Corolla, I was looking to buy a new "Used" Camry with a moonroof. Kris Fox had talked to me when I replied to a web ad. Kris After totaling my 2010 Corolla, I was looking to buy a new "Used" Camry with a moonroof. Kris Fox had talked to me when I replied to a web ad. Kris took care of everything from the moment I walked in until the moment I drove home with my "New-Used" spruce mica 2011 Camry. It was a pleasant experience during a stressful time. THank you for the extra attention. More

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Everything went great from my first contact with Rick to the follow up calls and emails with Rick and Kris all the way to having the car ready and paperwork prepared on pickup day. The car was beautifully the follow up calls and emails with Rick and Kris all the way to having the car ready and paperwork prepared on pickup day. The car was beautifully prepared for me to take home to my wife as a surprise, and looked great sitting in the staging area as if christening a ship. Renee made the finance process go smoothly and explained everything to me in detail. Great staff. Great team. And a pretty cool store. More

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