- Vegas gal
Great service. No hassle buying. Fast paper work. Accept credit card payment. Nice I gathered lots of points. Will come back in the future. Kris Fox helped us.
"Overall excellent experience"
Gabby was great online and had the vehicles we were inquiring about ready to go when we got there. She set us up with Kris and he was fabulous! We finished off with the financing with Chris and he had it down to a science.
"I will always return here when I need any car services"
Great service from the front desk, sales, service from start to finish. The location also is convenient to home and work. Keep up the excellent work!
- Jack and Jill
All employees were excellent representatives. All courteous, knowledgeable and helpful. Mainly worked with Kris Fox for hours. He was focused on my interests and acted accordingly.
We purchased a new Toyota Tundra and had an excellent experience.
Kris Fox did a great job of getting us thru the sale, he made a special trip in to complete the sale.
Kristin Hinker in finance was very pleasant and explained all the warranty/service options very well.
Mauricio Decaroli has helped us search for and locate the vehicles we have been looking for. This is our third purchase from a Luther dealership and Mauricio is the main reason we will continue to purchase from Luther.
- Chris P
Sales staff was knowledgeable and felt we got good value in price of new car/trade-in. We never felt pressured to purchase and appreciated how there wasn't a lot of follow-up phone calls or emails after our initial consultation. The staff let us make the decision on our time schedule.
I have worked with Kris Fox in the past and I have always been very impressed. Kris is professional, friendly, and very knowledgeable. He doe snot engage in any high pressure sales at all. Instead, he helped me make a very informed decision. In the past, I have worked with Kris in leasing vehicles for myself. This time, I was looking to buy a used car for my son, who just got his drivers license. I would highly recommend Kris to anyone looking for a new or used car.
"Fast Incredible Service"
I knew what car I wanted to look at and called ahead. It was ready to drive when I came in, even though I was half an hour early. I liked the car, the salesman (Kris Fox) was very kind and helpful, and Stacey in the finance department helped me out with financing. I felt very comfortable and that I was not being sold on anything. I was in and out of the dealership with my new (to me) car in under ninety minutes. I was amazed. The car is still going strong and I would absolutely recommend and come here again.
"2013 Sequoia Limited"
Purchased a used certified sequoia a few days again. I felt pricing and value was ok and believe there was more room but decided not to expend more time and energy due to their fabulous service department. Who says a service department can't influence says is wrong. I've been brining my vehicles here for over 15 years and I've never had a bad experience or felt they didn't take care of me. The Financing dept was also fun to work with. Thank you John.
Now for the bad. After paying over $44k for a vehicle you would at least expect a clean one and I was disappointed. I am not even talking about being picky. The entire bottom side of the driver inside door panel was covered in what appeared to be dirt and dust like it was driven through mud. Kris offered to clean it but what the vehicle needed was a detailing job based on the other areas that needed to be cleaned.. It was disappointing to see this because I know the team is capable of going the extra mile to make the entire buying experience more enjoyable. Everyone is entitled to a bad day and they missed it on this one.
Other Employees Tagged:
, The receptionist are friendly as ever. Sorry I forgot their names.
"very good deals "
I bought a certified pre-owned SUV from Rudy Luther Toyota. I did a lot of research before, and this was the best price I could find for what I was looking for. The customer service was excellent, very friendly and efficient. I would definitely recommend this dealership.