Kris Groninger | Page 7

The Ed Martin dealership offers a unique, low pressure, professional experience. Highly recommended! Our car was parked out front ready to test drive. Our sales rep Kris was great to work with, he answered professional experience. Highly recommended! Our car was parked out front ready to test drive. Our sales rep Kris was great to work with, he answered all of our questions and got us exactly what we needed. I will be recommending that all my family and friends check Ed Martin when looking for a new or used car. The Durango we purchased was the best priced in a 250 mile radius and was in great condition. More

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Very professional and welcoming! !! I was able to purchase my vehicle within an hour and during a mini winter storm! !! I was able to purchase my vehicle within an hour and during a mini winter storm! More

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Great service! Made me feel comfortable during the car search process. I Highly recommend to others. Made me feel comfortable during the car search process. I Highly recommend to others. More

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I purchased a 2025 Ram 1500 that has had 3 issues in under 200 miles of ownership. I’m told that RAM doesn’t have a solution for it and there’s nothing can do but I’m expected to drive this new truck ar under 200 miles of ownership. I’m told that RAM doesn’t have a solution for it and there’s nothing can do but I’m expected to drive this new truck around that has a check engine light on for an engine malfunction and a whining noise from the engine on cold starts. The 3rd issue is temporarily resolved. I requested to get out of the truck and get into another one so I could leave these issues behind. I was told I would be taken care of. Keep in mind I took a PTO day off of work to find a solution and common ground. I sat at the dealership for 2 hours and was patient. I was told several times that the GM is working on my deal. He didn’t even touch it and approached me realizing that I had been waiting. He told me he would be with me in 20-30 mins. He said I could leave and he’d call me to talk it out . I said that’s fine, I’m going to drive the 70 miles home and will expect his call. Well that call never came. I followed up through the day and was told he’s working on it just to be told once they were closed that they would look into it tomorrow. I’ve purchased 5 new vehicles at this dealership and was treated like this? I can’t wrap my head around how this is acceptable. The lack of empathy, professionalism, desire to do right, and transparency about the ordeal are prevalent. I was also told that I would have to come more out of pocket on the new vehicle to get out of the seriously flawed one I have. I genuinely in good faith wouldn’t think Mark Harrison would let this fly. I’ve been loyal, patient, and as understanding as I can be in this matter. To be led on, not prioritized, and not respected is inexcusable. More

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Kris was great! I couldn't have asked for a better salesman! He even helped my granddaughter get a vehicle at the Chevy dealer too. When we had issues with a very pu I couldn't have asked for a better salesman! He even helped my granddaughter get a vehicle at the Chevy dealer too. When we had issues with a very pushy salesman there that wouldn't listen to our concerns he helped make it right and get a different salesman to deal with. It was her first time buying a car so that was very important for it to be a pleasant experience. I would recommend Kris at Ed Martin Jeep to anyone, I cannot say enough how wonderful he was to work with. If we ever need another vehicle we will definitely be back to see him!!! Thanks! More

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Just bought a Jeep Compass and was completely taken advantage of. Extended warranty was added for $3,000 without asking and charged $500 for key replacement without asking. When confronted about the ex advantage of. Extended warranty was added for $3,000 without asking and charged $500 for key replacement without asking. When confronted about the extra charges they acted like this is charged to everyone when in fact it is not. I would never purchase a car from this dealership again. They are very deceiving and just about making money. If I could I would take my Jeep back and cancel the entire transaction. More

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Kris was incredibly helpful throughout the car-buying process and maintained transparency every step of the way. His help made the entire experience smooth and stress-free. process and maintained transparency every step of the way. His help made the entire experience smooth and stress-free. More

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Kris was great, very professional. I really appreciate that he didn't make me feel rushed in my decision making. In fact, he was very patient with me and didn't mind when I brought a I really appreciate that he didn't make me feel rushed in my decision making. In fact, he was very patient with me and didn't mind when I brought a couple of friends with me to check out the car as well. My experience with Kris was star worthy. Also, Ed Martin was very professional as well when my car's Check Engine light came on and needed to be repaired. Right away they were on it, figured out what was going on, repaired it, and had it back to me right on time! I would definitely recommend Kris to work with as a Sales Professional and Ed Martin Chrysler, Jeep Dodge, Ram for sales and service. Way to go Team!!!! More

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They were absolutely wonderful to work with and very professional! They made my dreams of owning a Jeep come true! professional! They made my dreams of owning a Jeep come true! More

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Kris was excellent! He didn’t let me settle for just anything, he asked me what I was looking for & EXCEEDED my expectations! He made buying a car the easiest experience He didn’t let me settle for just anything, he asked me what I was looking for & EXCEEDED my expectations! He made buying a car the easiest experience! I am over the moon in love with my new SUV & I cannot thank Kris enough for the HARD DEDICATION he showed me to find exactly what I wanted! THANK YOU KRIS! More

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