Kris Groninger | Page 7

Dustyn, Corey, Mitch and Bradley made the sale happen! They did everything they could for me and I walked out happy with our awesome jeep. I appreciate each and every one of them. Ed Martin Dodge Chrysler They did everything they could for me and I walked out happy with our awesome jeep. I appreciate each and every one of them. Ed Martin Dodge Chrysler Jeep ROCKS, as well as the ones above. I recommend buying from them 100%! More

Print

Kris made it was easy to find the car that was best for me. I'm really happy with my Dodge Hornet. me. I'm really happy with my Dodge Hornet. More

Print

Kris Groninger was recommended by a friend and he exceeded all expectations! He made our first leasing process as seamless as possible. The sincerity and communication from Kris was second to none! exceeded all expectations! He made our first leasing process as seamless as possible. The sincerity and communication from Kris was second to none! More

Print

The Ed Martin dealership offers a unique, low pressure, professional experience. Highly recommended! Our car was parked out front ready to test drive. Our sales rep Kris was great to work with, he answered professional experience. Highly recommended! Our car was parked out front ready to test drive. Our sales rep Kris was great to work with, he answered all of our questions and got us exactly what we needed. I will be recommending that all my family and friends check Ed Martin when looking for a new or used car. The Durango we purchased was the best priced in a 250 mile radius and was in great condition. More

Print

Very professional and welcoming! !! I was able to purchase my vehicle within an hour and during a mini winter storm! !! I was able to purchase my vehicle within an hour and during a mini winter storm! More

Print

Great service! Made me feel comfortable during the car search process. I Highly recommend to others. Made me feel comfortable during the car search process. I Highly recommend to others. More

Print

I purchased a 2025 Ram 1500 that has had 3 issues in under 200 miles of ownership. I’m told that RAM doesn’t have a solution for it and there’s nothing can do but I’m expected to drive this new truck ar under 200 miles of ownership. I’m told that RAM doesn’t have a solution for it and there’s nothing can do but I’m expected to drive this new truck around that has a check engine light on for an engine malfunction and a whining noise from the engine on cold starts. The 3rd issue is temporarily resolved. I requested to get out of the truck and get into another one so I could leave these issues behind. I was told I would be taken care of. Keep in mind I took a PTO day off of work to find a solution and common ground. I sat at the dealership for 2 hours and was patient. I was told several times that the GM is working on my deal. He didn’t even touch it and approached me realizing that I had been waiting. He told me he would be with me in 20-30 mins. He said I could leave and he’d call me to talk it out . I said that’s fine, I’m going to drive the 70 miles home and will expect his call. Well that call never came. I followed up through the day and was told he’s working on it just to be told once they were closed that they would look into it tomorrow. I’ve purchased 5 new vehicles at this dealership and was treated like this? I can’t wrap my head around how this is acceptable. The lack of empathy, professionalism, desire to do right, and transparency about the ordeal are prevalent. I was also told that I would have to come more out of pocket on the new vehicle to get out of the seriously flawed one I have. I genuinely in good faith wouldn’t think Mark Harrison would let this fly. I’ve been loyal, patient, and as understanding as I can be in this matter. To be led on, not prioritized, and not respected is inexcusable. More

Print

Kris was great! I couldn't have asked for a better salesman! He even helped my granddaughter get a vehicle at the Chevy dealer too. When we had issues with a very pu I couldn't have asked for a better salesman! He even helped my granddaughter get a vehicle at the Chevy dealer too. When we had issues with a very pushy salesman there that wouldn't listen to our concerns he helped make it right and get a different salesman to deal with. It was her first time buying a car so that was very important for it to be a pleasant experience. I would recommend Kris at Ed Martin Jeep to anyone, I cannot say enough how wonderful he was to work with. If we ever need another vehicle we will definitely be back to see him!!! Thanks! More

Print

Just bought a Jeep Compass and was completely taken advantage of. Extended warranty was added for $3,000 without asking and charged $500 for key replacement without asking. When confronted about the ex advantage of. Extended warranty was added for $3,000 without asking and charged $500 for key replacement without asking. When confronted about the extra charges they acted like this is charged to everyone when in fact it is not. I would never purchase a car from this dealership again. They are very deceiving and just about making money. If I could I would take my Jeep back and cancel the entire transaction. More

Print

Kris was incredibly helpful throughout the car-buying process and maintained transparency every step of the way. His help made the entire experience smooth and stress-free. process and maintained transparency every step of the way. His help made the entire experience smooth and stress-free. More

Print