Kris Musgrove

Every one of the service agents was very nice. Money particular was very informative and had great customer service. Money particular was very informative and had great customer service. More

by DAVID.BROWDER2020 Verified Customer Verified Customer

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Excellent communication and prompt service to fix the issue we had. Easy check-in and check-out issue we had. Easy check-in and check-out More

by Sivasonr2 Verified Customer Verified Customer

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This dealership runs a scam on unassuming customers. I do not recommend Kia/ this dealership. I do not recommend Kia/ this dealership. More

by Steven rogers Verified Customer Verified Customer

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Exceptional service center. Have brought multiple cars here for years and always recommend their customer care and service! Have brought multiple cars here for years and always recommend their customer care and service! More

by patricktansor Verified Customer Verified Customer

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Great customer service but horrible horrible job washing vehicle ….. ridiculous… car looks like they added dirt and missed several spots vehicle ….. ridiculous… car looks like they added dirt and missed several spots More

by KEYONA SMITH Verified Customer Verified Customer

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Mark and the rest of the team were great best service department I’ve been too had my car in and out in less time then expected car was washed and vacuumed way to go Jim Ellis kia department I’ve been too had my car in and out in less time then expected car was washed and vacuumed way to go Jim Ellis kia More

by Juniorv1029 Verified Customer Verified Customer

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Staff was very friendly and informative. They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 More

by Jakie Verified Customer Verified Customer

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Don’t expect the best coming from the service manager, very unprofessional customer service, I hope Jim Ellis group gets better people. very unprofessional customer service, I hope Jim Ellis group gets better people. More

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Super responsive. Here from out of town and a dashboard alert came on during the drive back from the hospital. Made an appointment for the next morning and was in, Here from out of town and a dashboard alert came on during the drive back from the hospital. Made an appointment for the next morning and was in, diagnosed and fixed within the hour!! We were shocked at the customer service and their eagerness to get us on the way back to see our son in the hospital!! Thank you to the team effort. We are so appreciative. More

by Sue carden Verified Customer Verified Customer

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Purchased a car that had a nail on the inside of the tire. Making note that you could not see it from visualizingthe vehicle. Was told it was not something they would take car of since it wasn't noted w tire. Making note that you could not see it from visualizingthe vehicle. Was told it was not something they would take car of since it wasn't noted when I purchased the car. Making note that there as a discrepancy in the tire pressure compared to the other three. More

by AMCCRAY22 Verified Customer Verified Customer

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