Kris Musgrove | Page 3

Terrible service, left with my car in worse condition, every person I spoke to gave me a different answer, no continuity or accountability. Waste of money spent on a maintenance plan they did not fulfill. every person I spoke to gave me a different answer, no continuity or accountability. Waste of money spent on a maintenance plan they did not fulfill. Very disappointing. More

by INVICTUS42019 Verified Customer Verified Customer

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The team kn site is over all very professional. Even when they are busy they try and keep you updated. Even when they are busy they try and keep you updated. More

by Hmarsh Verified Customer Verified Customer

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The service manager was very professional and worked hard to ensure that the service was good. to ensure that the service was good. More

by PHARRIS47203 Verified Customer Verified Customer

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Thankful for working with this team over the years. Kristian has been wonderful to work with and keeps our KIA running in tip top shape. Kristian has been wonderful to work with and keeps our KIA running in tip top shape. More

by patricktansor Verified Customer Verified Customer

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Setting up the appointment to schedule service was easily done on the computer. When I arrived, a technician came right out to talk to me. I waited at the dealership for my car to be serviced. About 35 minut done on the computer. When I arrived, a technician came right out to talk to me. I waited at the dealership for my car to be serviced. About 35 minutes after my arrival, I received a text that my service was completed! I was very pleased. More

by Mcdhome22 Verified Customer Verified Customer

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Kim was the representative checking me in, she was very rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email More

by JAZMIN.CRIM Verified Customer Verified Customer

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Dealer shop was not up front with pricing and was sneaky about adding fees. Did not comply with coupon and didn't do a multipoint inspection as expected. about adding fees. Did not comply with coupon and didn't do a multipoint inspection as expected. More

by LWC Verified Customer Verified Customer

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Had my brakes done and rotors resurfaced last month. Something was clearly not right so brought it back and they told me that due to me washing my car, there was build up on the rotors and i would need Something was clearly not right so brought it back and they told me that due to me washing my car, there was build up on the rotors and i would need to pay for it. No way washing my car once a week for a month would require and other resurfacing job. They offered to pay for only half. Horrible. More

by MIMUCF Verified Customer Verified Customer

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Service was great and Chris service staff kept me informed the entire time i was waiting. informed the entire time i was waiting. More

by Goboy35 Verified Customer Verified Customer

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This dealership was quick and easy to make an appointment with, communication when I was at the dealership when my car was getting serviced was good as well. with, communication when I was at the dealership when my car was getting serviced was good as well. More

by Natehelman54 Verified Customer Verified Customer

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