Kristal Mercado- Santiago | Page 43
Client/Owner Loyalty Manager
Kings Nissan
20 Neptune Avenue
Brooklyn, NY 11235
Dealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
Languages Spoken
Spanish
559 Reviews
Write a Review559 Reviews of Kristal Mercado- Santiago
November 24, 2022
Great customer service, very reliable and dependable. Would definitely recommend them to family ad friends. Would definitely recommend them to family ad friends. More
Other Employees Tagged: Nick Scalici, Atnan Guze , Sam Shtern, Stephen Soto
November 24, 2022
Atnan my service advisor kept me informed throughout the service and ensured that my concerns were addressed. My car is running like new again. I am satisfied with the service I received. service and ensured that my concerns were addressed. My car is running like new again. I am satisfied with the service I received. More
Other Employees Tagged: Atnan Guze , Stephen Soto
November 24, 2022
Excellent service. I waited for my vehicle which I bought in at 9am. I was told it will be ready in about an hour and a half for an oil change and tire rotation. My veh I waited for my vehicle which I bought in at 9am. I was told it will be ready in about an hour and a half for an oil change and tire rotation. My vehicle was ready at 11:30 not 10:30. This takes a half an hour in any gas station More
Other Employees Tagged: Nick Scalici, Atnan Guze , Sam Shtern, Stephen Soto
November 18, 2022
The Experience Was Very Good, My Service Adviser Was So Patient & Kind & yes I Will Recomended People To Him Patient & Kind & yes I Will Recomended People To Him More
Other Employees Tagged: Nick Scalici, Atnan Guze , Sam Shtern, Stephen Soto
November 16, 2022
Customer service is very attentive and service advisor is very professional and knowledgeable in regards to condition of the vehicle being serviced. is very professional and knowledgeable in regards to condition of the vehicle being serviced. More
Other Employees Tagged: Atnan Guze , Stephen Soto
November 16, 2022
Poor communication. No cares about customer. Improper diagnosis. Told me was nothing bad with my suspension but another dealer found the issue. No cares about customer. Improper diagnosis. Told me was nothing bad with my suspension but another dealer found the issue. More
Other Employees Tagged: Zack
November 14, 2022
Professional and timely I had a great experience and the costumer service was top notch costumer service was top notch More
Other Employees Tagged: Atnan Guze , Stephen Soto
November 13, 2022
Front desk representative,check in representative and service manager were courteous in explaining the work performed service manager were courteous in explaining the work performed More
Other Employees Tagged: Atnan Guze , Stephen Soto
November 05, 2022
Customer service was pleasant and informative however there seems to be an over booking causing a delay in service there seems to be an over booking causing a delay in service More
Other Employees Tagged: Atnan Guze
November 04, 2022
Friendly and reliable service. Vehicle was ready to be picked up when I needed it. Vehicle was ready to be picked up when I needed it. More
Other Employees Tagged: Nick Scalici, Atnan Guze , Sam Shtern, Stephen Soto, Bruce

