Kristal Mercado- Santiago
Kristal Mercado- Santiago at Kings Nissan

Kristal Mercado- Santiago | Page 43

Client/Owner Loyalty Manager

Kings Nissan

20 Neptune Avenue
Brooklyn, NY 11235

Contact Me
4.7
559 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

12 yrs, 2 mos

Languages Spoken

Spanish Spanish

4.7

559 Reviews

Write a Review

559 Reviews of Kristal Mercado- Santiago

November 24, 2022

Dealership Rating
Employee Rating

Great customer service, very reliable and dependable. Would definitely recommend them to family ad friends. More

by NANCY0514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Scalici, Atnan Guze , Sam Shtern, Stephen Soto

Nov 29, 2022

Kings Nissan responded

NANCY0514 Thanks for taking the time to review us

November 24, 2022

Dealership Rating
Employee Rating

Atnan my service advisor kept me informed throughout the service and ensured that my concerns were addressed. My car is running like new again. I am satisfied with the service I received. More

by Massay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Atnan Guze , Stephen Soto

Nov 29, 2022

Kings Nissan responded

Massay1 Your feedback is very important

November 24, 2022

Dealership Rating
Employee Rating

Excellent service. I waited for my vehicle which I bought in at 9am. I was told it will be ready in about an hour and a half for an oil change and tire rotation. My veh More

by NEONNORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Scalici, Atnan Guze , Sam Shtern, Stephen Soto

Nov 29, 2022

Kings Nissan responded

NEONNORM Thank you

November 18, 2022

Dealership Rating
Employee Rating

The Experience Was Very Good, My Service Adviser Was So Patient & Kind & yes I Will Recomended People To Him More

by sister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Scalici, Atnan Guze , Sam Shtern, Stephen Soto

Nov 21, 2022

Kings Nissan responded

sister Thanks for the great review

November 16, 2022

Dealership Rating
Employee Rating

Customer service is very attentive and service advisor is very professional and knowledgeable in regards to condition of the vehicle being serviced. More

by vmatviiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Atnan Guze , Stephen Soto

Nov 21, 2022

Kings Nissan responded

vmatviiv Thanks for the great review and rating

November 16, 2022

Dealership Rating
Employee Rating

Poor communication. No cares about customer. Improper diagnosis. Told me was nothing bad with my suspension but another dealer found the issue. More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zack

November 14, 2022

Dealership Rating
Employee Rating

Professional and timely I had a great experience and the costumer service was top notch More

by ANTHONY.MILO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Atnan Guze , Stephen Soto

Nov 15, 2022

Kings Nissan responded

ANTHONY.MILO1 Thanks for the great review

November 13, 2022

Dealership Rating
Employee Rating

Front desk representative,check in representative and service manager were courteous in explaining the work performed More

by PINKMELON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Atnan Guze , Stephen Soto

Nov 15, 2022

Kings Nissan responded

PINKMELON51 Thank you

November 05, 2022

Dealership Rating
Employee Rating

Customer service was pleasant and informative however there seems to be an over booking causing a delay in service More

by MERDAIDE
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Atnan Guze

Nov 08, 2022

Kings Nissan responded

MERDAIDE Thanks for the great review

November 04, 2022

Dealership Rating
Employee Rating

Friendly and reliable service. Vehicle was ready to be picked up when I needed it. More

by SHELLY0554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Scalici, Atnan Guze , Sam Shtern, Stephen Soto, Bruce

Nov 08, 2022

Kings Nissan responded

SHELLY0554 Thanks for the great review

Nov 08, 2022

SHELLY0554 responded

Do you offer any specials which includes points for my vehicle like the Nissan in Long Island?

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