Kristal Mercado- Santiago | Page 54

They have been done a great job. My car it's running very smooth and perfect. My car it's running very smooth and perfect. More

by RICARDAZOR31 Verified Customer Verified Customer

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Repairs were completed in a positive manner. The fit and finish is excellent and the damage is not visible at all. The repairs took 37 days whereas the insurance company covered 37 days, resulti The fit and finish is excellent and the damage is not visible at all. The repairs took 37 days whereas the insurance company covered 37 days, resulting in $225 of outbid pocket incremental expenses. Otherwise it would have been five stars. More

by Jack Verified Customer Verified Customer

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The service personnel was very informative and helpful, I was very pleased with work performance was very pleased with work performance More

by jmccormack Verified Customer Verified Customer

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Over priced, I had it diagnosed prior to coming in. I identified the initial problems, they provided a phone quote . I got to the office , they came up with a new quote which was $1800 more. They ident I identified the initial problems, they provided a phone quote . I got to the office , they came up with a new quote which was $1800 more. They identified different items after I sat there for 2 hours with no courtesy update. Then AFTER working on the car, they found out about INITIAL diagnosis that’ I ALREADY informed them about and they wanted to change the price AGAIN. my appt was 8:45. I arrived at 7:40am. They didn’t allow me to leave until 2 pm.. unacceptable, overpriced, unprofessional, unfriendly. Then after I was truly angry was i offered a 10% off because of the horrible day. I hate surprises and this was a handful . They need to do better. More

by ANICIRUAM Verified Customer Verified Customer

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Great communication, timely update on progress, timely reply on inquiry, there no delay for repair reply on inquiry, there no delay for repair More

by Mbreyman2000 Verified Customer Verified Customer

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They did an excellent job on my car. It was really mess up now everything is running great. It was really mess up now everything is running great. More

by MEAR3043 Verified Customer Verified Customer

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They are a very courteous and professional dealership. Atnan and the staff are really nice. Atnan and the staff are really nice. More

by BUCKES901 Verified Customer Verified Customer

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Honest and Knowledgeable Excellent all round service, knowledge and very honest. I would highly recommend their dealership. Also, very fast turnaround time when serviced which is very much appreciated. knowledge and very honest. I would highly recommend their dealership. Also, very fast turnaround time when serviced which is very much appreciated. More

by Susan B. Verified Customer Verified Customer

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Always great service the advisors are very helpful and professional. They also handle my car promptly professional. They also handle my car promptly More

by JEF4682 Verified Customer Verified Customer

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I have used this service center since I bought my first Sentra & have always found them to be fair & not try to “oversell” products Sentra & have always found them to be fair & not try to “oversell” products More

by JRAPPAPORT8520 Verified Customer Verified Customer

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