Kristal Mercado- Santiago | Page 54
Client/Owner Loyalty Manager
Kings Nissan
20 Neptune Avenue
Brooklyn, NY 11235
Dealership Experience
12 yrs, 1 mo
Industry Experience
12 yrs, 1 mo
Languages Spoken
Spanish
558 Reviews
Write a Review558 Reviews of Kristal Mercado- Santiago
April 30, 2022
Good service professional stuff. I definitely would recommend it to my friends. Especially I like Atnan I definitely would recommend it to my friends. Especially I like Atnan More
Other Employees Tagged: Atnan Guze
April 28, 2022
Didn’t have to wait long to have my car service . I was told what else needed to be done I was told what else needed to be done More
Other Employees Tagged: Atnan Guze
April 26, 2022
Service was quick very informative and with a smile. I was taken went I arrived for my appointment and they asked what service I needed on my car I was taken went I arrived for my appointment and they asked what service I needed on my car More
Other Employees Tagged: Atnan Guze
April 26, 2022
They have been done a great job. My car it's running very smooth and perfect. My car it's running very smooth and perfect. More
Other Employees Tagged: Atnan Guze
April 25, 2022
Repairs were completed in a positive manner. The fit and finish is excellent and the damage is not visible at all. The repairs took 37 days whereas the insurance company covered 37 days, resulti The fit and finish is excellent and the damage is not visible at all. The repairs took 37 days whereas the insurance company covered 37 days, resulting in $225 of outbid pocket incremental expenses. Otherwise it would have been five stars. More
Other Employees Tagged: Nick Scalici, Atnan Guze , Sam Shtern
April 20, 2022
The service personnel was very informative and helpful, I was very pleased with work performance was very pleased with work performance More
Other Employees Tagged: Atnan Guze
April 19, 2022
Over priced, I had it diagnosed prior to coming in. I identified the initial problems, they provided a phone quote . I got to the office , they came up with a new quote which was $1800 more. They ident I identified the initial problems, they provided a phone quote . I got to the office , they came up with a new quote which was $1800 more. They identified different items after I sat there for 2 hours with no courtesy update. Then AFTER working on the car, they found out about INITIAL diagnosis that’ I ALREADY informed them about and they wanted to change the price AGAIN. my appt was 8:45. I arrived at 7:40am. They didn’t allow me to leave until 2 pm.. unacceptable, overpriced, unprofessional, unfriendly. Then after I was truly angry was i offered a 10% off because of the horrible day. I hate surprises and this was a handful . They need to do better. More
Other Employees Tagged: Atnan Guze
April 16, 2022
Great communication, timely update on progress, timely reply on inquiry, there no delay for repair reply on inquiry, there no delay for repair More
Other Employees Tagged: Atnan Guze
April 14, 2022
They did an excellent job on my car. It was really mess up now everything is running great. It was really mess up now everything is running great. More
Other Employees Tagged: Atnan Guze
April 12, 2022
They are a very courteous and professional dealership. Atnan and the staff are really nice. Atnan and the staff are really nice. More
Other Employees Tagged: Atnan Guze

