Kristen Difatta
Kristen Difatta at #1 Cochran Mazda Wexford

Kristen Difatta | Page 4

Finance and Insurance Manager

#1 Cochran Mazda Wexford

10885 Perry Hwy
Wexford, PA 15090

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48 Reviews
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48 Reviews

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48 Reviews of Kristen Difatta

September 17, 2021

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Employee Rating

The Mazda North Sales and Service Staff were great. Financing went really smoothly. Mike was super helpful in getting the car I wanted. Thank you all! More

by jbsox1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Dinger

Sep 20, 2021

#1 Cochran Mazda Wexford responded

We appreciate your kind words so much! Thank you for choosing us to take care of your automotive needs, both in service and sales. We look forward to seeing you again soon!

September 11, 2021

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Employee Rating

Took a elderly relative to return a lease and look at another but they were not helpful poor communication on their part did not want or help us when we did not lease new and did not help once they found More

by Carolyn Niehenke
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 14, 2021

#1 Cochran Mazda Wexford responded

Thanks for your feedback. We’re sorry to hear we disappointed you. Our sales team informed us that she wanted to buy out her lease. However, the vehicle was not present and she declined the in-shop inspection required at the end of a lease. If we can provide further clarification, please reach out to our Customer Care team at feedback@cochran.com.

Sep 11, 2021

Carolyn Niehenke responded

You people did not want to help us after you found out we were Not taking out a new lease you only wanted this car so you could resell it

Sep 14, 2021

Carolyn Niehenke responded

In-shop inspection is just another reason why you would not see us at Any of your dear ships again!

Sep 14, 2021

Carolyn Niehenke responded

Stop trying to rip people off

August 14, 2021

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Employee Rating

The service & knowledge at Cochran Mazda in Wexford was impeccable. We just purchased a new Mazda CX -5. Our sales rep, Thomas Rice walked us through the process, answered all questions, & responded quickl More

by jwceraso
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Rice

Aug 26, 2021

#1 Cochran Mazda Wexford responded

We appreciate the positive feedback. It means a lot. It's our pleasure to help you find the right vehicle. We look forward to seeing you and your CX-5 on the road!

August 12, 2021

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Employee Rating

The dealership was fantastic to work with, everyone was beyond helpful. Thanks so much Miranda E. for getting me in my dream car! Kristen in finance is the greatest!! More

by ericalee613
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miranda Eichelberger

Aug 26, 2021

#1 Cochran Mazda Wexford responded

Thanks for choosing us to help you find the right vehicle and taking time out of your day to review us. We look forward to seeing you again soon!

August 11, 2021

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Employee Rating

Love my Mazda CX-5 Reserve! Miranda was a great Sales woman and wasted no time accommodating my requests, and ultimately helping me purchase my new Mazda. She was very knowledgeable and genuine. The Sale More

by StphMar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miranda Eichelberger

Aug 24, 2021

#1 Cochran Mazda Wexford responded

We appreciate the positive feedback! It means a lot, as we certainly try our best to combat the common perception of car dealerships. We look forward to seeing you and your CX-5 on the road!

July 26, 2021

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Employee Rating

John and the whole team at this dealership were so helpful and an enjoyable crew to do business with! Thank you all so much for making the process seamless! More

by Megan W
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Birsic, John Huebner

Jul 30, 2021

#1 Cochran Mazda Wexford responded

Thanks so much for the kind words, as well as the opportunity to create such a positive experience for you.

July 14, 2021

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Employee Rating

Very pleased with Jamie Birsic and the staff at the dealership. This is our second CX5 and we are very satisfied with the performance and features. More

by scottpalmeri9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Birsic

Jul 30, 2021

#1 Cochran Mazda Wexford responded

That’s wonderful to hear, Scott. Thanks so much for the second opportunity to help you find the right vehicle. We look forward to seeing you and your CX-5 on the road!

June 29, 2021

Dealership Rating
Employee Rating

We love our Cx Carbon!Thanks Thomas Rice! This is my favorite Mazda yet, and the finance team hooked us up with no hassle dealing with tags...we came from Youngstown, OH to get what we wanted! More

by mattsonmelissa0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Rice

Jun 30, 2021

#1 Cochran Mazda Wexford responded

We are thrilled to hear that we helped you find your favorite Mazda. Thank you so much for your kind words. Enjoy the new ride!

June 04, 2021

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Employee Rating

Our first experience with buying a Mazda and with the Cochran dealership. Every aspect of the purchase went well. Received a very fair trade, as well as decent price for the CX-9. The salesperson Miranda More

by sjmcmutrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miranda Eichelberger

Jun 10, 2021

#1 Cochran Mazda Wexford responded

We appreciate your kind feedback. It's our pleasure to assist in your search for the right vehicle. We look forward to seeing you on the road.

May 31, 2021

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Employee Rating

The whole experience at #1 Cochran Mazda was the only time where I felt like I was robbing THEM. No haggling required. They just kept giving me discounts like it was Halloween. Everyone there made my who More

by Bear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

#1 Cochran Mazda Wexford responded

We are so happy to hear that we exceeded your expectations! Thank you so much for your kind words, as well as the opportunity to help you find the right vehicle. We look forward to seeing you on the road.

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