Kristi Griggs

I took my vehicle in to trouble shoot the fuel door not working. I also asked; while they were going to service the car, if they could replace a headlamp bulb, unless it was going to cost a fortune. When t working. I also asked; while they were going to service the car, if they could replace a headlamp bulb, unless it was going to cost a fortune. When they called to inform me of the problem with the fuel door, they told me there were three lights not working. They said the cost of replacing the fuel door actuator was going to be $350 dollars. I told them to hold off on the actuator but replace the bulbs. When I got off the phone I researched the actuator and found that the part was $36.00 and it was a plug and play installation. I could replace it in 30min. The next time my wife drove the car the original low beam headlight was not working, the original problem. my wife told them that the light did not work and scheduled service. I could not attend due to illness. The attendant informed her that that was not one of the bulbs they replaced and charged her again for the bulb and installation. Very disappointed of the service they provided. More

by rblaw7 Verified Customer Verified Customer

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Very clean! Positive atmosphere! The employees were very inviting and super friendly. It was my first visit and I will definitely return to do business with them Positive atmosphere! The employees were very inviting and super friendly. It was my first visit and I will definitely return to do business with them. More

by huniluv034 Verified Customer Verified Customer

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Great experience Evelyn was very helpful she took the time to guide us in the best direction. 100% recommend time to guide us in the best direction. 100% recommend More

by Jorge Verified Customer Verified Customer

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This is a very easy dealership to work with, extremely polite and knowledgeable. Highly recommend this dealership. polite and knowledgeable. Highly recommend this dealership. More

by callaway2 Verified Customer Verified Customer

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I appreciate how friendly and efficient this service center is whenever I have to stop in. I also appreciate that I'm allowed to attend to my own business when I wait for services to be completed. Neit center is whenever I have to stop in. I also appreciate that I'm allowed to attend to my own business when I wait for services to be completed. Neither the service people nor sales people push me to have extra work done or to get in a new car. In this specific economy, I appreciate this most of all. More

by joey.everett1 Verified Customer Verified Customer

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Great service and I will recommend Kia in Burlington to friend and family in the future. friend and family in the future. More

by darren.thurman Verified Customer Verified Customer

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Awesome customer service and quality service. The service appointment was quicker than expected and I was totally satisfied. The service appointment was quicker than expected and I was totally satisfied. More

by gale.noble Verified Customer Verified Customer

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Was very pleased with my interaction with everyone at the dealership, especially my salesman Howard Tucker. He made the transition from my old car to new one easy, thanks again everyone... dealership, especially my salesman Howard Tucker. He made the transition from my old car to new one easy, thanks again everyone... More

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Very professional,clean and friendly dealership. Wouldn't go anywhere else to have my car serviced. Wouldn't go anywhere else to have my car serviced. More

by chel0029 Verified Customer Verified Customer

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Easy to get the appointment and the service was very quick. Everyone was very professional. quick. Everyone was very professional. More

by jeffzettsholland Verified Customer Verified Customer

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