Kristi Mitchell | Page 9

A service review Christie and other at Hendrick Honda have provided a great service for me over the past 20 years and I'm truly glad to have her as a service rep. Christie and other at Hendrick Honda have provided a great service for me over the past 20 years and I'm truly glad to have her as a service rep. More

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Outstanding Service, as Always! I have been buying cars and having them serviced at Hendrick Honda in Woodbridge for a long time, because the products are great, the service is profe I have been buying cars and having them serviced at Hendrick Honda in Woodbridge for a long time, because the products are great, the service is professional and efficient, and the staff is friendly, helpful, and knowledgeable. Kristi Richards, my Service Manager, is my go-to person for the highest level of maintenance for both our Hondas. She can always be reached, even on short notice; is highly professional; and consistently provides well-thought-out and factually grounded advice. Thanks to Ms. Richards and the rest of the great Hendrick Service Department staff and mechanics, I would not take my Hondas anywhere else for service. More

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Air Conditioning repair I Want to thank Ms Kristi Richards; for the time and help she provided, with the diagnose, schedule, and fixing of my car, excellent result. Thank I Want to thank Ms Kristi Richards; for the time and help she provided, with the diagnose, schedule, and fixing of my car, excellent result. Thanks. VZelaya More

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Back again, I bought my Honda from Hendricks two years ago and have had each service completed there. Kristie Richards, the service manager for my visit was great I bought my Honda from Hendricks two years ago and have had each service completed there. Kristie Richards, the service manager for my visit was great! She was pleasant, professional, and very helpful. She took care of me immediately and kept me informed of the progress made on my car. It is people like Kristie who keep me coming back to Hendricks! More

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Knowledgeable & Dependable Our family has purchased 6 cars from Hendrick Honda Woodbridge and 1 car from another dealer. Note we have been having all of our vehicles serviced at Our family has purchased 6 cars from Hendrick Honda Woodbridge and 1 car from another dealer. Note we have been having all of our vehicles serviced at Hendrick Honda since 2001 and we have been greeted with great dependable & knowledgeable service. My recent unscheduled service visit was this past Sunday afternoon and was greeted by Jeffrey Gossman. He addressed my concerns with a smile and honest response to my requested service question. The bottom line, I left satisfied with the knowledgeable workmanship along with a dependable service & sales teams at Hendrick Honda, for the past 14 years and years to come. Roger M Lorenzo More

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Bottom Line As long as Kristi Richards and Sam Maddalena are at the dealership - I will be there too. These two are honest. It is pleasure to do business with As long as Kristi Richards and Sam Maddalena are at the dealership - I will be there too. These two are honest. It is pleasure to do business with them. Nat Shannon needs to be recognized for his outstanding service as the shuttle driver. More

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Replace air bag & 75K service Kristi Richards was very courteous during scheduling and during my visit. However, I had asked to be given the replaced parts, but did not receive the Kristi Richards was very courteous during scheduling and during my visit. However, I had asked to be given the replaced parts, but did not receive them. Even I did not remember until late the next day. More

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Great Customer Service! Hendrick Honda has great customer service + a waiting area with all the amenities: coffee, donuts, TV, USA Today, Wall Street Journal + soda & snack m Hendrick Honda has great customer service + a waiting area with all the amenities: coffee, donuts, TV, USA Today, Wall Street Journal + soda & snack machine. There is also an outside seating area. More

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Great Service and professional attitude I have to say that is an amazing experience to work with Joe DeGuzman and Kristi Richards in the service department. Guys thanks for your professional I have to say that is an amazing experience to work with Joe DeGuzman and Kristi Richards in the service department. Guys thanks for your professional attitude and excellent service. Please keep up the excellent job. You guys know what great service is all about!! Best always and Thank you. More

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Couldn't Be Happier! The "service needed soon" indicator on my 2013 Pilot recently came on and I contacted Kristi Richards. She quickly scheduled my car for service at the The "service needed soon" indicator on my 2013 Pilot recently came on and I contacted Kristi Richards. She quickly scheduled my car for service at the exact date and time I requested. I was able to drop off the car, go to a movie with a friend, and return to pick up my car with no waiting. Things couldn;t have worked out smoother. Although my car seldom requires service, when it does I always call Kristi and am always treated in a friendly and positive manner. Her smile and courteous disposition, along with her impressive knowledge, make every visit to Hendrick Honda a pleasant one and I always feel that my car is getting the best service available. Thanks Kristi! More

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