Kristi Mitchell | Page 9
Service Director
Ourisman Honda of Woodbridge
14201 Richmond Hwy
Woodbridge, VA 22191
102 Reviews
Write a ReviewLanguages Spoken
English
102 Reviews of Kristi Mitchell
November 13, 2015
Kristi Richards and Hendrick Honda Are Great! We own 3 Honda vehicles, all purchased and serviced over the past 10+ years at Hendrick Honda. Kristi Richards is an outstanding service manager, alw We own 3 Honda vehicles, all purchased and serviced over the past 10+ years at Hendrick Honda. Kristi Richards is an outstanding service manager, always listening carefully and ensuring that our needs are met. The auto technicians are skilled and careful with their work. Thanks to their service department, we plan to remain loyal customers! More
November 06, 2015
"Great Job" This is the second time I have been with Kristi Richards. I am thankful for the kindness you have always shown when I brought my car in for service. This is the second time I have been with Kristi Richards. I am thankful for the kindness you have always shown when I brought my car in for service. Great Job. Not a long wait, in and out with not problems or hassle. More
October 12, 2015
A service review Christie and other at Hendrick Honda have provided a great service for me over the past 20 years and I'm truly glad to have her as a service rep. Christie and other at Hendrick Honda have provided a great service for me over the past 20 years and I'm truly glad to have her as a service rep. More
Other Employees Tagged: Sean Oakley , Chinaka Achuko, Leah Bautista, Harvey Carey, Alicia Ramos, Wais Safi, Tarique Tunstall, Tom Turner
October 08, 2015
Outstanding Service, as Always! I have been buying cars and having them serviced at Hendrick Honda in Woodbridge for a long time, because the products are great, the service is profe I have been buying cars and having them serviced at Hendrick Honda in Woodbridge for a long time, because the products are great, the service is professional and efficient, and the staff is friendly, helpful, and knowledgeable. Kristi Richards, my Service Manager, is my go-to person for the highest level of maintenance for both our Hondas. She can always be reached, even on short notice; is highly professional; and consistently provides well-thought-out and factually grounded advice. Thanks to Ms. Richards and the rest of the great Hendrick Service Department staff and mechanics, I would not take my Hondas anywhere else for service. More
September 30, 2015
Air Conditioning repair I Want to thank Ms Kristi Richards; for the time and help she provided, with the diagnose, schedule, and fixing of my car, excellent result. Thank I Want to thank Ms Kristi Richards; for the time and help she provided, with the diagnose, schedule, and fixing of my car, excellent result. Thanks. VZelaya More
September 29, 2015
Back again, I bought my Honda from Hendricks two years ago and have had each service completed there. Kristie Richards, the service manager for my visit was great I bought my Honda from Hendricks two years ago and have had each service completed there. Kristie Richards, the service manager for my visit was great! She was pleasant, professional, and very helpful. She took care of me immediately and kept me informed of the progress made on my car. It is people like Kristie who keep me coming back to Hendricks! More
September 29, 2015
Knowledgeable & Dependable Our family has purchased 6 cars from Hendrick Honda Woodbridge and 1 car from another dealer. Note we have been having all of our vehicles serviced at Our family has purchased 6 cars from Hendrick Honda Woodbridge and 1 car from another dealer. Note we have been having all of our vehicles serviced at Hendrick Honda since 2001 and we have been greeted with great dependable & knowledgeable service. My recent unscheduled service visit was this past Sunday afternoon and was greeted by Jeffrey Gossman. He addressed my concerns with a smile and honest response to my requested service question. The bottom line, I left satisfied with the knowledgeable workmanship along with a dependable service & sales teams at Hendrick Honda, for the past 14 years and years to come. Roger M Lorenzo More
Other Employees Tagged: Moises Urcuyo, Sam Maddalena , Chinaka Achuko, Sam Bono, Jeffrey Gossman, Tom Turner, Bobby Wildberger
September 28, 2015
Bottom Line As long as Kristi Richards and Sam Maddalena are at the dealership - I will be there too. These two are honest. It is pleasure to do business with As long as Kristi Richards and Sam Maddalena are at the dealership - I will be there too. These two are honest. It is pleasure to do business with them. Nat Shannon needs to be recognized for his outstanding service as the shuttle driver. More
Other Employees Tagged: Sam Maddalena , Nat Shannon
September 24, 2015
Replace air bag & 75K service Kristi Richards was very courteous during scheduling and during my visit. However, I had asked to be given the replaced parts, but did not receive the Kristi Richards was very courteous during scheduling and during my visit. However, I had asked to be given the replaced parts, but did not receive them. Even I did not remember until late the next day. More
September 22, 2015
Great Customer Service! Hendrick Honda has great customer service + a waiting area with all the amenities: coffee, donuts, TV, USA Today, Wall Street Journal + soda & snack m Hendrick Honda has great customer service + a waiting area with all the amenities: coffee, donuts, TV, USA Today, Wall Street Journal + soda & snack machine. There is also an outside seating area. More

