Kristina STEPANENKO | Page 5

From start to finish, my experience at the Mercedes-Benz dealership was exceptional. The moment I walked in, I was greeted with professionalism and genuine courtesy. The showroom was spotless, well-organize dealership was exceptional. The moment I walked in, I was greeted with professionalism and genuine courtesy. The showroom was spotless, well-organized, and filled with an impressive selection of vehicles. My sales representative, Kristina, was knowledgeable, patient, and truly took the time to understand what I was looking for. She answered every question I had and never made me feel pressured throughout the entire process. She really gave me a premium customer experience. More

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The entire transaction was transparent. Kristina got everything done quickly, and got us in and out. Kristina got everything done quickly, and got us in and out. More

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Kristina made it the easiest and most honest car transition I’ve ever had. She was truthful and upfront right away about meeting my needs and staying in my budget and not once tried to sway me highe transition I’ve ever had. She was truthful and upfront right away about meeting my needs and staying in my budget and not once tried to sway me higher. I drove away in a car with so much more than I wanted while in my budget. She reaches out and checks in. I look forward to working with her when this lease ends. More

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Kristina did a wonderful job in helping me get a car, getting me approved and delivering on her promises. She made the whole process very smooth and professional. getting me approved and delivering on her promises. She made the whole process very smooth and professional. More

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Our sales representative, Kristina Stepanenko, was excellent. Courteous, knowledgeable and professional throughout. In fact we were not planning on getting a new vehicle until September but she presen excellent. Courteous, knowledgeable and professional throughout. In fact we were not planning on getting a new vehicle until September but she presented a compelling package for early lease finalization and handled necessary arrangements on that front. Overall a pleasure to deal with! More

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The caresale person Christina was very professional and polite she was good in what she do made me feel very comfortable on purchasing my vehicle if I had to do it again I will ask for her polite she was good in what she do made me feel very comfortable on purchasing my vehicle if I had to do it again I will ask for her More

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The car dealership was exceptionally clean and professional. Everyone I interacted with was incredibly friendly and helpful, which made the entire experience smooth and enjoyable. Kristina was esp professional. Everyone I interacted with was incredibly friendly and helpful, which made the entire experience smooth and enjoyable. Kristina was especially knowledgeable and attentive, she made my first-time experience at Ray Catena comfortable and stress-free. I’m very happy with my lease and truly appreciate the excellent service. More

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The purchasing experience was a pleasure from start to finish. The sales associate, Kristina S. was informative and precise in addressing our questions/needs. She was responsive - - returning phone calls finish. The sales associate, Kristina S. was informative and precise in addressing our questions/needs. She was responsive - - returning phone calls on a timely basis. The transaction was straight forward and MB Edision and Kristina S. were entirely transparent. The CPO vehicle was in like new condition and is everything we wanted - - it replaced a similar MB vehicle that was destroyed in an automobile accident. More

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Excellent and overwhelming support from Kristina S. She’s a wonderful person. Had helped me to get my new dream car. We thank you 😊 to Kristina and Mercedes Benz team. She’s a wonderful person. Had helped me to get my new dream car. We thank you 😊 to Kristina and Mercedes Benz team. More

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Kristina was amazing to work with. She handled my sale so quickly! She was kind and knowledgeable. Not to mention funny! She went above and beyond. I’ve never purchased from Mercedes b She handled my sale so quickly! She was kind and knowledgeable. Not to mention funny! She went above and beyond. I’ve never purchased from Mercedes before but after this experience I can definitely see myself coming back . More

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