Kristina Smith

This place sucks! Bought a vehicle in December as a Christmas gift. The jeep has been in the shop for more than 2 weeks. I purchased a warranty from them but every tim Bought a vehicle in December as a Christmas gift. The jeep has been in the shop for more than 2 weeks. I purchased a warranty from them but every time I file a claim they call it pre-existing which they could say for everything. So now I have a vehicle I cannot drive and warranty that does do anything. Warranty company says dealer should have fixed these issue (not surprised) dear care team won’t call me back. Would not recommend echopark or fidelity warranty! Beware of this combination of EchoPark and Fidelity warranty! You will get stuck between as is sale and preexisting condition. More

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We had a great experience with Greg and Echo Park. His experience in listening to what the customer is looking for helped him lead us to the perfect vehicle for us. Thank you, Greg! His experience in listening to what the customer is looking for helped him lead us to the perfect vehicle for us. Thank you, Greg! More

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Drove up to purchase a used EV after calling to confirm that they could process the irs used ev tax credit multiple times on the phone. When I got there I was told that they were unable to do this due to t that they could process the irs used ev tax credit multiple times on the phone. When I got there I was told that they were unable to do this due to the system being down. They were also unwilling to fill out and submit the paper forms. They also added on a $650 appearance protection fee which is completely optional online and would not match the online price. And on top of all that they lost the ev charger. Completely dishonest and misleading business practices. More

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Victoria was very professional friendly understood what car I was looking for and explained everything how it worked car I was looking for and explained everything how it worked More

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Customer service was excellent from start to finish; minor hiccups were addressed and resolved professionally and in a timely fashion minor hiccups were addressed and resolved professionally and in a timely fashion More

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